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Citystay Mitte Reviews

Rosenstrasse 16, Berlin, Germany

Reviews & Ratings Explained

84%

Rating
2484 Total Reviews
  • 83%Value For Money
  • 89%Security
  • 95%Location
  • 85%Staff
  • 80%Atmosphere
  • 81%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Would be ideal if the sharing bathrooms were cleaned more often as they weren't clean due to too many people using them. Also the laundry facilities should be expanded.


37%

The staffs were cold and unfriendly. No wifi in the room and wifi in the lobby was very bad. Too many people share the toilets. The showers are quite dirty. The atmosphere is very strange. People do not talk to each other. Somehow I felt it was because the staff avoided to talk to anyone. I did not like the place. I moved to other hostel in Mitte which was very good and the price was one-third of I paid Citystay

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


80%

Great location in Berlin. Secure hostel. Downfalls were probably the cleanliness of the hostel, bathrooms and showers were mediocre. Wifi only worked in the main foyer which was a let down.


83%

Be careful with your belongings whilst in the lobby! There were pickpockets coming in from the street and grabbing phones and wallets.


94%

A very enjoyable City and hostel - friendly and helpful staff -good facilities


69%

The walls in the rooms are clearly not sound proof. Got woken up multiple times by loud noise in nearby rooms at early hours in the morning. The wifi is not available in rooms which meant the small communal area in the lobby where the wifi worked was often over crowded as it also hosted a bar and a restaurant. The shower was unhygienic also.


66%

Very average compared to others in Europe, considering it's not cheap (& in cash). Wifi didn't work in rooms, hardly worked down in the lobby. Painful to use. Showers were push button ones, turned off every 30 seconds. Beds uncomfortable & no sink like most hostels. Staff wouldn't let us sit in the courtyard to drink after 10pm. Only good things would be breakfast & that you can pay 5 euro to get washing done (although the bag they give you is hardly a full load of washing) & spacious rooms.


86%

Very nice stay, excellent location!

  • 27th Aug 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • All Female Group, 18-24
  • (1 review)


77%

Great location. Clean and nice rooms. Good bathrooms. Wifi not very good- only works in lounge and very slow if you can get connected.


100%

One of the best hostels ever!!! I really recommend!! It's a big hostel, the only thing that should have a kitchen to use. By the way it is cheap and wonderful!! :)


89%

Close to all the sites. Rooms were secure and clean. Majority of staff were really friendly. Had one man at reception who seemed cranky and felt like he didnt want to help. Would definantly stay here again if ins ever in Berlin again!


97%

As soon as we arrived we were greeted with lovely and very friendly staff.


86%

The location of this hostel is very good, close to the centre. The breakfast is a bit expensive unless you make lunch out of it too. The wifi doesn't work in the rooms and struggles in the common areas. Everything was clean and the key card acces is very safe


83%

I was a little disappointed with wifi as it was mostly too slow to function but all in all we were quite satisfied.

  • 16th Aug 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • All Female Group, 18-24
  • (1 review)


66%

The location was great but.... No wifi in the room, and wifi only available (poor connection) in a tiny section of the common area. This meant most of the people down there had their heads down in their phones. Really very little atmosphere and the wifi situation was the worst I've had in my whole Europe trip!

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


86%

Absolutely fantastic location and a really enjoyable stay.


86%

This hostel is located in a good area, close to attractions. The building is also quite secure. The bar downstairs is a great place to hang out in the evening. The wifi worked pretty well in the lobby area. The breakfast was not good and I would save your money and get something elsewhere. The rooms are huge, but if you face the small quad area, it is noisy in the mornings.


91%

right in the centre of Berlin, perfect location. slew in the bar downstairs


77%

Location was great, people were friendly. The bathrooms were some of the less glamourous I´ve come across, but they are still okay.


94%

Great hostel, friendly staff and location. The early noise restriction in the courtyard is a great idea, but not very strictly enforced!


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