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Citystay Mitte Reviews

Rosenstrasse 16, Berlin, Germany

Reviews & Ratings Explained


2503 Total Reviews
  • 84%Value For Money
  • 88%Security
  • 97%Location
  • 85%Staff
  • 80%Atmosphere
  • 81%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Staff could have been a bit more helpful at times. For price we paid for a private room with Ensuite, towels and especially a bath mat of some sort should be included in the price.this would save slipping over on the floor.


No social environment. Very close to the TV tower and other landmarks.


This location is in the city centre. 3 minutes from train station, 1 minute to bus stop. You can get excelent all u can eat breakfast with eur 5.5. The staffs are helpful but the room is standard. Overall, this is a good hostel for young people.


Overall I liked staying in this hostel, it's really near to Alexanderplatz and all the transports, the receptionists were friendly, the system to access the rooms was safe and the rooms were clean (except the hanging storage). However, considering the number of beds for each floor, the bathrooms should be clean more often during the day. Plus, the shower buttons turned off really fast (except the ones at the end of the corridor), and the presence lights in the showers were really annoying.


Amazing Location and nice rooms . Plenty of showers and toilets on each floor. I think its a bit cheeky to make us pay 5.50 Euro for a breakfast that most hostels give you for free. And not even any hot food included. Wifi is really bad. Doesn't work in the rooms at all which is crazy at a hostel of this size and even in the lobby, its really patchy.

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


Would be ideal if the sharing bathrooms were cleaned more often as they weren't clean due to too many people using them. Also the laundry facilities should be expanded.


The staffs were cold and unfriendly. No wifi in the room and wifi in the lobby was very bad. Too many people share the toilets. The showers are quite dirty. The atmosphere is very strange. People do not talk to each other. Somehow I felt it was because the staff avoided to talk to anyone. I did not like the place. I moved to other hostel in Mitte which was very good and the price was one-third of I paid Citystay

  • 6th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


Great location in Berlin. Secure hostel. Downfalls were probably the cleanliness of the hostel, bathrooms and showers were mediocre. Wifi only worked in the main foyer which was a let down.

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