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Citystay Mitte Reviews

Rosenstrasse 16, Berlin, Germany

Reviews & Ratings Explained


2577 Total Reviews
  • 83%Value For Money
  • 87%Security
  • 97%Location
  • 83%Staff
  • 80%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Due to when I went the city as a whole was very empty and as a result so was the hostel - although that's not a reflection on the hostel. Berlin seems to be a weekend and summer city if you want nightlife and to meet people. As for the hostel - you don't get wifi in the rooms which NEEDS to be sorted!!!! Other than this I can't fault the place! Cracking location and the staff were very helpful and put me to shame with how much English they knew compared to my German!!

  • 12th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


Citycentre! Citystay is a realy good place near all places you want to go to if you visit Berlin. The U and S bahn are close. The common room and bar were pretty cosy, good place to hang for a while.


Really great location! Great staff. Reasonably clean. Shame the wifi is rubbish!


The only problem we faced was the wifi. The wifi was impossible to use in the rooms. However the wifi was available in the lobby but it was also a poor connection. We have experienced this problem with all the devices .Other then this everything was great


Nice staff; Perfect location; Nice common area (a bar); Laundry service; Nice breakfast buffet (5,5€); I want to definitely to go back there in the summer to enjoy the terrace :)


Amazing hostel. Super clean, spacious, comfortable rooms and beds. Staff is very helpful and polite, good breakfast for the price, and the location couldn't be better. Highly recommended!


An amazing location for the Christmas markets and easy to get to all the main sites. Breakfast was good value for €5.50.


The only complaint I have is that there's no kitchen and the maids are really really noisy in the mornings. Other than that the location is great, the staff was super helpful. It says that the WiFi doesn't work in the rooms but it did for both of us!!! We stayed in a double room.


The toilets were not clean and there were bugs on the bed. Horrible The location is good though I would not recommend it. There are similar hostles, cheaper and better

  • 14th Dec 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Maria, thanks for your rating, we do have a controlling system which checks for bugs monthly and also the cleaning staff checks the rooms daily when the room is being cleaned. I am really sorry that you where not satisfied with us. sorry martin


Nice location


No wifi in the rooms; overall impression was that's a bit pricey for what is offered. Staff could at least try to be more gentle or look willing to help. Good offer of bathrooms and showers on second floor - but toilets could be cleaned more than just once a day. Also, the lift was broken. Berlin certainly has better and cheaper accommodation options


Easy to find, near to the bus and the AirPort. The computers were broken in the hostels, pitty.

  • 23rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 25-30
  • (1 review)

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