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Clarence Castle Reviews

8 Clarence Square, Toronto, Ontario, Canada

Reviews & Ratings Explained

88%Overall Rating

From 46 ratings
  • 87%Character
  • 85%Security
  • 98%Location
  • 89%Staff
  • 84%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

I've stayed at Clarance Castle once 4 years ago, which is why I chose to stay here again on my recent visit to Toronto. The place has since expanded and been renovated and is a great, affordable option in downtown Toronto and walking distance from everywhere you would want to visit downtown. The staff are fabulous and the place has a great vibe and a warm feel to it. They also offer private rooms, which are separate to the dorm rooms.

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Australia
  • All Female Group, 25-30
  • (2 reviews)


87%

Excellent staff Great location, and cute place. Only faults were that I had no locker in my room, and some dust ect under my bed.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (7 reviews)


73%

Good place to stay. Has all the basic essentials and staff is quite great. Wifi only works in main lobby not in the rooms. Located beautifully near the CN tower as well as in the heart of downtown Toronto. No special activities, breakfast or amenities provided by the hostel.

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


100%

Great location, had a beautiful bedroom, people at the reception were super helpful and funny, had the best smoked salmon sandwich ever at the cafe next to the hostel. Will recommend and come back.

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


57%

The building itself wasn't bad but when we got to the hostel we were informed that the water in our building hadn't been working for the past 2 days. We weren't given any advance notice so we couldn't arrange to stay somewhere else. Water bottles should at least have been provided so that we could brush our teeth at night. The toilet was also clogged and didn't work for the duration of our stay. Might be an okay place to stay under different circumstances but our experience wasn't great.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
The only thing accurate about this review is that this guest stayed with us. The water was interrupted for one evening and was turned back on in the morning and was fixed perfectly by 1am. Their was one washroom that was not functioning properly but they had the use of 2 others! But the real reason for this review is that they changed their plans from 3 nights to 1 and wanted a refund for the days they were not going to stay. This was during the biggest convention of the year. And as explained in our emails to them when they mentioned our cancellation policy during this time, we are asking for 100% commitment to reservations during the convention! Or we would recommend another hostel to any guest that would not agree to this condition! They agreed!!

83%

I loved how close proximity the hotel is to many attractions such as Chinatown, the cinemas, Kengsington Market etc. Everywhere's kind of within walking distance!

  • Novice Nomad
  • 19 Feb 2013
  • Anonymous
  • Singapore
  • Mixed Group, 18-24
  • (1 review)


97%

Had a great stay. The only thing I might improve is options for security (private lockets). But in saying that, I don't remember even asking. Never really felt it was an issue, so I guess I forgot. Would be a good talking point upon check-in :)

  • Novice Nomad
  • 27 Jan 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


87%

cleaner than any place I've lived. Curtains around beds provided nice and cozy privacy.

  • Novice Nomad
  • 20 Jan 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


90%

Dan was very welcoming, efficient, helpful and professional. An exceptionally great experience and l will definately be recommending Clarence Castle to my friends. C. Dott

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • England
  • Female, 31-40
  • (2 reviews)


90%

I would absolutely recommend Clarence Castle to anyone traveling to Toronto. My friend and I decided on a whim to visit Toronto for New Year's Eve and booked this place last minute. It turned out that there weren't any availabilities, but since my hostelworld reservation went through for some reason, the staff made space for us anyway. The rooms are very comfortable, the showers are hot and great, and you can't beat the location, basically right on King St. with a short walk everywhere else.

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • USA
  • Male, 18-24
  • (4 reviews)


83%

a kitchen well furnished !

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Italy
  • Male, 31-40
  • (2 reviews)


77%

Receptionist is a very handsome man with a great sense of humor and excellent customer service. The lobby is spectacular, but the rooms are mediocre. The bed linens were gross. We discovered a 1 foot in diameter black stain or residue on a comforter (I'd advise to bring bed linen). The toliet was inoperable a couple of times, but the receptionist is a handiman and fixed the problem immediately. Great experience overall though!

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
We dispute the size of the stain on the comforter!!! We measured it and it was only 3/4 of a foot!

100%

We loved and we will be back again :)

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)


90%

Great hostel, very clean and great helpful staff.

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


97%

First experience in a hostel, and it was so great! It's clean and staff are receptive. The location is a major issue to consider, the hostel is located near main touristic points of Toronto.

  • Novice Nomad
  • 21 Dec 2012
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


100%

This hostel is a Superbly situated row of town houses right in the heart of Toronto with a exceptional view of the CN Tower. It is run by a lovely family who work tirelessly to make sure customers are provided for, including the Wee Dog Lilly! The Hostel I believe has recently been renovated so everything is modern, stylish and accommodating as well as its always kept sparklingly clean. This hostel is excellent value for money with a superb clientele. I'd recommend this hostel to everyone!

  • Novice Nomad
  • 21 Dec 2012
  • Anonymous
  • Scotland
  • Male, 18-24
  • (1 review)


70%

An average hostel. Nothing either to compain or rave about, but a solid stay and would stay there again.

  • Avid Traveller
  • 03 Dec 2012
  • Anonymous
  • Canada
  • Female, 25-30
  • (14 reviews)


77%

They must add breakfast included in the price.

  • Novice Nomad
  • 01 Dec 2012
  • Anonymous
  • Spain
  • Couple, 31-40
  • (2 reviews)

Owner Comment (Show)
For 8 years we did provide a free continental breakfast. But the reviews were so negative we had to discontinue it.

100%

Lovely row of townhouses being renovated- close to CN Tower and opposite park. We had a large ensuite room with TV. Older style but very comfortable. Free wifi in lobby. No breakfast but kitchen available.

  • Globetrotter
  • 27 Nov 2012
  • Anonymous
  • Australia
  • Couple, 41+
  • (35 reviews)

Owner Comment (Show)
We did provide breakfast for 8years! But like most hostels, breakast was very simple! And since the new cafe opened right beside us, NOBODY was taking breakfast. So food just went into the garbage. So now everyone is referred to the new cafe that was voted " BEST new cafe in the city ". No hostel can compete with it!!

90%

Overall a good hostel, friendly staff, in the heart of downtown and close to many attractions. It has a nice kitchen but breakfast is not included. Has a quiet atmosphere, not a vibrant one. Go to Planet Traveler if you want to meet people.




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