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Clarence Castle Reviews

8 Clarence Square, Toronto, Ontario, Canada

Reviews & Ratings Explained

89%Overall Rating

From 70 ratings
  • 88%Character
  • 90%Security
  • 95%Location
  • 92%Staff
  • 87%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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77%

The top-floor doors which lead to the porch and fire escape have rather uncommon L-shaped locks that are confusing about how to use (a person just needs to pull/slide out the lower part of the "L" and the door will quickly unlock). I incorrectly thought they were electric locks preventing those inside from going out, even in a fire situation. Because the locks are rather unique, and because it's a fire door, it would be good to add instructions on the door about how to unlock them.

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • USA
  • Male 41+
  • (1 review)

Owner Comment (Show)
We agree completely about the locks glen. But the new fire code demands such a locking system. If their was a way around something so stupid, we would use it! Believe me!

100%

Clarence Castle was a great hostel, walking distance to downtown, great staff and a very comfortable, fun setting.

  • Novice Nomad
  • 10 May 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (6 reviews)


97%

like staying at home in another country, very quiet and a trusting environment. will deffinitly stay here again!

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Australia
  • Male 18-24
  • (1 review)


90%

Was definitely a nice stay, met some cool people and the staff were really chill.

  • Novice Nomad
  • 05 May 2012
  • Anonymous
  • New Zealand
  • Male 18-24
  • (1 review)


77%

Very friendly and generous owner. The hostel itself seemed a bit improvised, but hey

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Germany
  • Mixed Group 18-24
  • (1 review)

Owner Comment (Show)
Improvised? We think that is one of our best qualities! In the Hostel business, you " BETTER " be able to improvise!!! Or you will not be able to cater to the different needs of guests from around the world!

80%

The hostel is in a good location. It is close to the Union and St Andrew subway stops and other attractions downtown. The building is nice. The rooms are clean and the bathrooms have nice fixtures. The kitchen/common area has a nice design. It is well maintained. The free wifi doesn\'t work very well in the rooms on the third floor but it does work well in the common areas.

  • Novice Nomad
  • 30 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


80%

I enjoyed my stay but unfortunately the breakfast was not what I expected it to be. On the website it says "A breakfast of cereal & milk, toast, jam and fruit..." but there was nothing like that to find in the morning. I asked the staff and they said I could find breakfast on the 2nd floor but I couldn't find anything but a pack of bread. I was dissapointed because I expected to be able to have breakfast.

  • Novice Nomad
  • 28 Apr 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Sorry if their is any confusion with this review. But the website is clear! These items "ARE "provided! Their is a $2.00 a day charge. This guest was claiming that our web site provides free breakfast. We do not! She did not want to pay the $2.00, so we did not provide them.

100%

I travel more than the average person for both business and personal reasons and without doubt I have to say that Clarence Castle is probably the best place i´ve stayed in over the years. Why? Price-so much value for money you are not going to find better, Location-Excellent and central to where you want/need to be in Toronto, Quality-Very good,does exactly what it says, Staff-Danny and Fouzia should write a book on customer service for the other hostels to learn from. All in all-10 out of 10!


93%

This hostel is in a great location in downtown Toronto. Our room and bathroom were clean, and the common area with the kitchen and TV was quite nice. I do have comments which isn't reflective on the hostel, but more so for fellow backpacker. There is such a thing as hostel etiquette. Do you really need to sing in the bathroom at 3am when you get in?? Do you really need to slam doors and rummage through plastic bags at 5 or 6am? I've stayed here before, and will stay here again.

  • Novice Nomad
  • 27 Apr 2012
  • Anonymous
  • Canada
  • Couple 31-40
  • (8 reviews)


90%

Clarence Castle is a great, clean, non-partying hostel right in Toronto's Entertainment District so for my weekend getaway it was a fantastic location. It was blocks away from the big theatrical productions, next to the Skydome, in the shadow of the CN Tower and handy to public transit.

  • Novice Nomad
  • 26 Apr 2012
  • Anonymous
  • Canada
  • Female 41+
  • (1 review)


100%

Really enjoyed this hostel. Exceeded every expectation I had for a great vacation. The hostel was well kept. It had several kitchen areas if you bring your own food you can cook with no problems. The hostel is kept up very well and the room we had was very nice. The best area Clarence Castle excelled in was customer service. The staff was really nice and welcoming. The were able to help us with directions around the city and always greeted you with a smile. Price was beat most hotels in the area

  • Novice Nomad
  • 26 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

Didn't spend much time in the hostel but location was great, was generally clean, good place to sleep and staff was great!

  • Novice Nomad
  • 20 Apr 2012
  • Anonymous
  • Canada
  • Couple 25-30
  • (1 review)


73%

It's a nice location and nice rooms with a bathroom to each room. The kitchen is small, but just what you need and a good place to socialize. There's also the common room, with a big tv for movie nights etc. If you speak french, this place is perfect as the service will improve instantly.

  • Novice Nomad
  • 07 Apr 2012
  • Anonymous
  • Norway
  • Female 25-30
  • (1 review)

Owner Comment (Show)
????? At the Clarence Castle we do not give any nationality preference over another!! It would take a very fragile personality to think other wise!!

90%

Very Private, clean and tall ceilings!! The room i was in had excellent air circulation.

  • Novice Nomad
  • 25 Mar 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (1 review)


70%

Great location, kind staff BUT not professional management ! & 8 female dorm is just close to the (little) kitchen ; so is very noisy ! the room was dirty when I arrived ; no real breakfast ; lockers are not in the room.

  • Novice Nomad
  • 21 Mar 2012
  • Anonymous
  • France
  • (Gender undisclosed) 18-24
  • (1 review)

Owner Comment (Show)
The 8 bed female dorm that this guest stayed is not dirty! It is cleaned every day! But the girls that were staying with this guest were traveling with a great deal of things which made the room very busy! Sorry if this was not appealing, but how many things guests travel with is a little out of our control.

93%

I had a nice time at Clarence Castle. Quentin and Danny are really helpful and the location is awesome, close to Downtown.

  • Novice Nomad
  • 19 Mar 2012
  • Anonymous
  • Brazil
  • Male 18-24
  • (1 review)


83%

The Clarence Castle is a very good hostel to stay. It is very clean with modern facilities and furnitures. The bathroom are super clean and has free wifi across the building. The rooms are also quite large. The location is near downtown Toronto, and has many wonderful shops to visit. Overall, I would recommend this hotel.


100%

CC exceeded my expectations at all levels! I stayed in a private ensuite room for three nights. First of all, the place smelled like soap! A refreshing surprise as I have stayed at hostels that smelled like smoke. The place was nicely furnished with comfy beds, well-appointed bathroom, and even a flat screen cable tv. A great deal compared to the hotel that is a block away and charges twice as much. I had no problem get

  • Novice Nomad
  • 11 Mar 2012
  • Anonymous
  • USA
  • Female 25-30
  • (1 review)


97%

This is one of the best hostels I've ever stayed. Properly clean, well-located and the staff are very kind and thoughtful.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • Brazil
  • Male 25-30
  • (2 reviews)


97%

My stay was great. The place was very clean.

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • Canada
  • Female 31-40
  • (1 review)


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