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Cleopetra Hotel

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reviews
8.5
Fabulous 408 Total Reviews
  • Value For Money 8.7
  • Security 9.3
  • Location 8.0
  • Staff 9.0
  • Atmosphere 8.7
  • Cleanliness 8.0
  • Facilities 8.0
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8.5
Fabulous 408 Total Reviews
  • Value For Money 8.7
  • Security 9.3
  • Location 8.0
  • Staff 9.0
  • Atmosphere 8.7
  • Cleanliness 8.0
  • Facilities 8.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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22nd Jul 2017
9.1

Hotel/hostel had everything you need. They have free breakfast and then will prepare a packed lunch for Petra. (3JD) Also dinner (buffet and good) for 6 JD. Only bummer is it's about 2km from Petra enterance, but made up for the free transport from the hotel from 6am - noon. We had them organize transport and a tour of Wadi Rum and from Wadi Rum onto Aqaba. And even though it's far from Petra there was to restaurants nearby that were more local so this mean they were yum and affordable.

    • 10.0Value For Money
    • 10.0Security
    • 6.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear Guest I wanna take the opportunity to thank you for taking the time to write your opinion about our place, Which we always highly appreciate it to provide great service and make sure always our guests are having a great stay with us, Beside helping as fast as we can. We can't thank you enough and hope to see you again at your home a way from home . Best regards Abdalrahman Farajat - Cleopetra Hotel Manager

  • Anonymous
  • China, Male, 31-40
  • Novice Nomad
  • 1 review
17th Jul 2017
6.3

the hotel is OK. I was surprised additional charge of JOD 2 ($ 2.83) of wifi was charged - for recent 5 years, I never met another hotel charging internet access - and the wifi was broken for at least two times one night. I stayed there only one night. The room is toward the street, not quiet.

    • 6.0Value For Money
    • 8.0Security
    • 6.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear Guest I wanna take the opportunity to thank you for taking the time to write your opinion about our place I would like to inform you please that the another hotel they charge the WiFi anyway to your room bill , but for us we will not charge you if you don't us it . Best regards Abdalrahman Farajat - Cleopetra Hotel Manager

23rd Jun 2017
8.3

Everyone here was super friendly and helpful! We were greeted with mint tea and had lunch before checking into our room. The staff were nice and helped us figure out what to do in Petra, arranged a tour of Little Petra for us, and helped us with transportation. Lunch and dinner are available for purchase and the free breakfast includes pita bread, hummus, cucumber, tomato and hard boiled eggs. The room was pretty small, but acceptable for the price paid. Overall, really enjoyed our stay!

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at our hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Wadi Mousa. Sincerely, Abdalrahman Farajat - Hotel Manager

  • Anonymous
  • USA, Female, 25-30
  • Novice Nomad
  • 1 review
15th May 2017
9.7

Amazing stay at the Cleopatra hotel! My two friends and I traveled through Petra for a couple nights and felt so taken care of! Thanks for the amazing stay and great hospitality. Can't wait to come back!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest I wanna take the opportunity to thank you for taking the time to write your opinion about our place, Which we always highly appreciate it to provide great service and make sure always our guests are having a great stay with us, Beside helping as fast as we can. We can't thank you enough and hope to see you again at your home a way from home . Best regards Abdalrahman Farajat - Hotel Manger

  • Anonymous
  • Germany, Mixed Group, 31-40
  • Novice Nomad
  • 4 reviews
11th Apr 2017
9.4

Great hostel, really friendly and helpful staff!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest, I'm very happy to know that you have enjoyed your recent stay at our hotel. Thank you for your feedback and we hope to see you again very soon. Sincerely, Abdalrahman Farajat - Hotel Manager

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