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Cliff Cottage Reviews

Cliff Cottage, Bang Bao Bay, Koh Chang, Thailand

Reviews & Ratings Explained

76%Overall Rating

From 30 ratings
  • 84%Character
  • 73%Security
  • 77%Location
  • 80%Staff
  • 78%Atmosphere
  • 63%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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67%

very nice view but far for everything and food was very very expensive

  • Novice Nomad
  • 19 Apr 2012
  • Anonymous
  • Belgium
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
We are a secluded relaxation resort. The village is a 6 min walk away. It is impossible to be secluded and tranquil and peaceful in the middle of a town. As for our food being expensivei challenge any guest to show me a restaurant of equal quality food and portions cheaper with comparable restaurant within 2k of our resort. The challege is set! It is my belief some people wish to eat street food from unsanitary kitchens that are filthy and charge 50baht a meal. Thats fine if you wish but i will stick to the same quality and price with generous portions. An average dish in our restaurant with rice is 120baht.

70%

The 400 baht huts have excellent views but are in need of some TLC. Our first hut had a collection of mice living under the bed and in our next one the roof leaked on us when it rained in the night!

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


90%

Wonderful place, with a wonderful hang out area by the bay. Dinner is excellent and with big portions. Hanging on the hammock and having dinner by the sea was so good. The owner is very nice. The rooms are ok, the location is away from most of the other touristy resorts which is what we wanted. Recommended to stay here if you like some peace on Koh Chang!


57%

Beach , dirty Bay of Bang Bao

  • Novice Nomad
  • 11 Feb 2012
  • Anonymous
  • Germany
  • Male 41+
  • (1 review)


70%

Listing provided on hostelworld by bedandbreakfast world, doesnt really meet either definition. As everyone says, food is mediocre at best and over-priced. It does have a nice ambiance however way too many mosquitos. As it also serves as the common room I think an ability to bring your own food &drinks should be advertised let alone not discouraged. No wonder half the time the place was lifeless. Beautiful views, but shoddy bungalows have the views. Friends had a bed on a slant that was comical.


93%

I liked this place a lot: tranquil,spacious,clean,well-managed by Shawn. nice views over the sea. You can rent a Scooter to explore spectacular! Koh Chang.


100%

A great location for anyone wanting to chill out and relax. I recommend to anyone who is going to Koh Chang.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


60%

If ur carrying more than a backpack, forget it, expect a 15 min walk on trashfilled dirt paths and over flimsy bridges. shared showers are just room with a hose in it. No hot water, not even a showerhead when I was there. The lock on my room broke off completely but was fixed quickly.Food and drink is a bit overpriced but pretty good...all that being said...the restaurant is relaxing and staff is nice.The hike up to your shack of a bungalow is made worth it I suppose by a breathtaking view.

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • USA
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
We offer a tuk tuk service into the village and the walk is 8mins max to the village. I have checked and all shower rooms have a showerhead. I actually believe that this customer is referring to the water pipes we provide for people to wash their feet after swimming in the sea. I can only assume this customer didnt see our shower cubicle block..... i can assure future customers that we have clean equiped private shower rooms. Thank you for the positive comments on our food and the views from the huts.

97%

It's a peaceful place with a good view. The food was good and decently-priced, and the staff were pretty nice as well. We had a couple small problems, though. First, the internet wasn't working while we were there. I wouldn't fault the place b/c it seemed like a rare thing and the owner was working pretty hard to get it working again. Second, the beach is pretty far away. It's definitely walk-able, but if you're here for a while, you may want to consider renting a bike.

  • Globetrotter
  • 23 Jan 2012
  • Anonymous
  • USA
  • Couple 25-30
  • (30 reviews)


87%

The view from your cottage is absolutely priceless. Definitely worth it just for that. The restaurant took a little longer than normal due to them being understaffed in the kitchen. However, the food itself was fine and servers were great. Be weary with reservations if you do not book in advance as a few guests had issues while I was there...I didn\'t have any issues and got the room and dates that I booked through this website. Overall, a great deal and I would definitely stay here again.

  • Novice Nomad
  • 11 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


63%

Itsaway from the village, so need to commute to beach and eat.

  • Novice Nomad
  • 08 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


57%

Cause the huts at Cliff Cottage are such in a bad condition and dirty, we asked to change for a room. The room was fine, but the bathrooms were so stinky, it was very unpleasant. I am travelling in Asia with my backpack since 4 months, small and cheap places, and this is the first time I am desapointed: this place really need some "love". The owner was kind of nice. Food little bit expensive for what you get. Far from the village. Better places at Lonely beach (Little Eden is just perfect) :)

  • Novice Nomad
  • 03 Jan 2012
  • Anonymous
  • Canada
  • Female 25-30
  • (4 reviews)


70%

We had a very good time. Stuff was nice, the view fantastic and the beach really nice. However, we were disapointed concerning the cleanliness of the place. Toilets and showers were really dirty and they smelled really bad. There was trash on the showers (and it stayed there the 4 days). Our fan had never been dusted, so whenever we wanted to turn it on, all the dust came into our face. The huts need some mainteinance as well.

  • Novice Nomad
  • 02 Jan 2012
  • Anonymous
  • Colombia
  • Female 31-40
  • (2 reviews)

Owner Comment (Show)
We have been incredibly short staffed over the holiday period due to 4 members of staff leaving at the sametime and this caused us to drop our usual high standards. Our shower blocks are now being given full priority and are back being cleaned minimum 4 times daily. As for the fan i apologise and all fans have now been cleaned in all rooms.

93%

Such a great place to stay - comfortable bungalows, awesome communal area / bar / restaurant overlooking the ocean. Close to Bang Bao Village. Shaun and his wife were lovely and hospitable. The food at the restaurant was great. Overall, the hostel is great value for money. Highly recommended.

  • Novice Nomad
  • 01 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


67%

Location excellent,very good sunset scenery.food drink a bit pricy.

  • Novice Nomad
  • 31 Dec 2011
  • Anonymous
  • England
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
We have beers from 60baht and average price of food is 120baht including rice. We have breakfasts including coffee or juice from 80baht.

63%

We stayed in Cliff Cottage during the peak season, so I realize that hotel staff all over Southeast Asia are exhausted and over-worked. However, the staff at Cliff Cottage were more than that. When I asked questions, I got minimal answers (if any answer at all). When the power went out, I was barked at for asking why. The "cleaning" staff smashed bugs found on the wall and left them there. The "short walk to Bang Bao" is through mud and around completely dark corners. Food - mediocre.

  • Novice Nomad
  • 30 Dec 2011
  • Anonymous
  • USA
  • Female 25-30
  • (3 reviews)

Owner Comment (Show)
This customer was difficult to say the least/ The reason this customer had minimal answers was because she was asking plain silly questions when i was already serving another guest and was inredibly rude to myself and staff .It is difficult when a customer is shouting at you because you cannot serve hot breakfast and the mains electric is out not to be curt in your reply. We have only had 1 days rain in the last 3 months so this explains why the path to the village was muddy on that day. Ive now asked the staff to pray to Budha so it doesnt rain again until high season is over. As for smashing bugs im surprised the staff left it on the wall as they usually eat them!! AS for our food being mediocre it didnt stop this customer eating 3 meals a day over her stay.

100%

At first, Cliff Cottage is a little tough to find when you get to the island but there's a very good reason for this. It has managed to select the best location on Koh Chang of any place that you can stay at and to wake up to the sound of waves crashing into the bay with an amazing sunrise and sunset is the best way to experience this island. The food is great and reasonably priced, especially for a resort, the hammocks right in the lounge is perfect for relaxing, and we just LOVED our stay here

  • Globetrotter
  • 26 Dec 2011
  • Anonymous
  • USA
  • All Male Group 25-30
  • (22 reviews)


63%

Very good place if you want to be far from society. There are great restaurants near by and the food at the place itself was good as well. The staff was nice enough. Amazing view and cool huts. There are great activities and beaches nearby, they even rent scooters.

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • USA
  • Mixed Group 31-40
  • (2 reviews)


77%

Beautiful surroundings & exceptional value for money, but not without fault. Shaun (owner) is fantastic and ready to answer any queries, the other (new) staff were less so, and we had to wait for (expensive) meals. The restaurant has great wifi and a beautiful view, and the huts (we stayed in cheapest) are basic, but functional. The main bathrooms are spotless, but ones nearer to the cheaper huts are tired and cleaned less often. Would recommend, but if I stayed again would pay for better hut.

  • Globetrotter
  • 24 Dec 2011
  • AbbyStables
  • England
  • Female 25-30
  • (21 reviews)


93%

We had a lovely time at Cliff Cottage. We thought it was great value for money and we were happy with our air conditioned bungalow. It was a close walk to the village and a nice beach. This place is just far enough away from the loud Lonely Beach area but was easy to get to by taxi. The service staff were all new and just learning their jobs but Sean, the owner, was a great source of information about the island and really made our stay.


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