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Clink261 Reviews

261-265 Grays Inn Road, Kings Cross, London, England

Reviews & Ratings Explained

79%

Rating
1220 Total Reviews
  • 76%Value For Money
  • 80%Security
  • 89%Location
  • 84%Staff
  • 76%Atmosphere
  • 77%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

The bathrooms are poorly keept, some toilets don't work and others don't have papers. We stayed in a 4 bed room, and it's really small and we had to keep the window open all the time since there were no other way of getting air in. Not so nice since the window was facing the street. Not really worth the extra money to get a room with few beds.

Owner Comment (Hide)
Hi, Thanks for your feedback. I'm sorry you didn't feel your stay was worth the price. Did you speak to the reception about the problems? They could change your room help you with all other problems. I'm sorry for the inconvenience caused by toilets out of order. At the moment all bathrooms are working. Hope to see you again at Clink. Enjoy your travels! Agata

46%

Apart from the location, this hostel was one of the most uncomfortable experiences I have ever had. The large dormitory was really cold at night, and the bed was very uncomfortable, meaning I had hardly any sleep during the night. The staff service was rather slow. Would not want to stay here ever again.

Owner Comment (Hide)
Hi, Thank you for your feedback. I'm sorry you didn't enjoy your stay at Clink. Please next time report all the issues to the reception - we would turn on the heating for longer. I'm sorry if you found the service slow. We have few new staff members at the moment and they're still learning. Hope you will come again and give us a chance to show you how nice and helpful we are. :) Enjoy your travels! Agata

97%

Comfortable stay. Good location.

Owner Comment (Hide)
Hi, Thanks for your nice words and great ratings! I'm glad everything was fine. Hope to see you again at Clink. Enjoy your travels! Agata

100%

The location of the hostel is excellent, next to train and buss station where you can go to the main touristic places very easily. The hostel is close to many good places to eat too. The staff was very kind and helpful and the atmosphere in the rooms was very peaceful.

  • 25th Nov 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for such nice words and perfect ratings! I hope your whole London experience was a great one. Hope to see you again at Clink! Enjoy your travels! Agata

66%

Storage lockers need to be fixed. There were only three in the 18 bed room and all are bent out of shape and could not be closed to put a lock on. There was also one that I tried in the front reception room that was broken. (It should not be too expensive to put a couple of storage lockers underneath the bunk beds for each guest.)

Owner Comment (Hide)
Hi, Thanks for your feedback and comments. I'm sorry you experienced this problems. Please note that we have 24h reception which can help you lock your belongings. Also I will pass the message to our maintenance team. I hope the rest aspects of your stay were good. Enjoy your travels! Agata

63%

just your average hostel, good for a sleepover when you travel from KX the next day. My internet signal was dodgy with drop-outs No special atmosphere here, their sister hostel Clink 78 is better in this sense...

Owner Comment (Hide)
Hi, Thank you for your feedback. I'm sorry you felt that your stay was just average. Please come again and we'll try to make your stay unforgettable :). Both Clink share the same values so I'm glad you felt good in our sister hostel! Enjoy your travels! Agata

86%

Great location, near King's X... 24/7 reception, helpfull staff ;)

Owner Comment (Hide)
Hi, Thanks for your nice words and good ratings! I'm glad you enjoyed your stay. Hope to see you again soon! Enjoy your travels! Agata

100%

The best ive ever stayed in IN london i wil be back

Owner Comment (Hide)
Hi, That's so nice of you, you're the best too! Hope to see you again soon. Enjoy your travels! Agata

74%

Overall, I had a good experience at this hostel. It was close to St. Pancras Kings Cross, and surrounded by good restaurants. Breakfast was good, and the place was very clean; the towel rental and washing machine were fair. There were quite a few rude staff, and after getting a neck-ache from the bad pillow, I asked for another one and got a rude response. I was lucky that I got a luggage cage though; there were only five for a room of ten, but it made me feel safer about my luggage.

  • 12th Nov 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


31%

This is a dingy, dirty place, and put me in mind of a crack house. I came with my daughter, and was appalled. We moved to a different hostel, losing money paid to this one. The smokers stand just outside the entrance, despite a sign saying not to smoke there. Each time the door is opened, the smell gets sucked in, and can be noticed down the hall and even in the dorm room. The lighting is poor, and the bunks are stacked side by side so that one must crawl in from the foot of the bed.

Owner Comment (Hide)
Hi , Thank you for your feedback. I'm sorry you felt bad in our hostel. We have 24/7 reception and housekeeping making sure everything is in order, however we may not notice something so please do not hesitate to talk to us. What is more, I think you would like the smaller dorms more - the beds are arranged differently. Hope you will give us another chance. Enjoy your travels! Agata

80%

This was a great hostel to stay at that was close to Kings Cross, definitely the hub you want to stay at when exploring London. The place full activity during the evening in the common room in the basement, they had a great kitchen if you wanted to make dinner. The rooms are ok, I felt like I was sleeping on a brick, the beds were't comfortable at all. But all the beds came with their own plugs and lights.

Owner Comment (Hide)
Hi, Thanks for such nice words. I'm glad you took advantage of the facilities we offer. I'm sorry you didn't find the beds comfortable - we found out that most people like harder mattresses. However, we're happy to give you a duvet to put on the top of a bed. Hope you will come again soon. Enjoy your travels! Agata

100%

Staff was very friendly, breakfast was well stocked and staffed, very clean room and showers, and a great location. I had a wonderful stay here - thank you!

  • 4th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi, After such lovely review we can only send you positive vibes and hope you will stay with us again soon. Thank you for appreciating our work. Enjoy your travels! Agata

97%

Some of my fellow guests weren't too respectful at 2 am, but the staff made up for it by letting me change rooms the next night. All in all, good place to stay.

Owner Comment (Hide)
Hi, Thanks for your feedback. I'm glad we could help with this issue. Please, come again! :) Enjoy your travels! Agata

94%

It was a pleasant stay with all the necessary facilities, big kitchen, and very good location.

Owner Comment (Hide)
Hi, Thanks for your feedback and great ratings! I'm very happy you enjoyed your stay. Hope to see you again at Clink. Enjoy your travels! Agata

80%

The room I was in had only a single power outlet for 18 beds. In a world where everyone has at least one mobile device that needs to be charged every night, one outlet for 18 people is unacceptable. It was especially annoying because every bed has a light built into it - how hard would it be to just wire in an outlet too?

Owner Comment (Hide)
Hi, Thank you for your feedback and good ratings. Recently we installed some extra outlets in the big dorms, we'll have a look into getting more. For the time being the receptionists are more than happy to charge guests' devices. Moreover, smaller 10, 8, 6 and 4 bedded dorms have individual plugs. I hope that apart from that you had a nice stay in London! Enjoy your travels! Agata

49%

There were no outlets in the bedrooms or the bathrooms. The ladders to get to the top bunk are the most poorly designed ladders I have ever seen. The showers were gross. The staff was not friendly, impatient and rude.

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


89%

Was a quality stay relatively quiet with a nice chill out / kitchen area that I would recommend to other travelers.

Owner Comment (Hide)
Hi, Thank you for such nice feedback. I'm glad you had a nice stay and that you'd recommend us. Hope to see you again at Clink! Enjoy your travels! Agata

83%

All the basic amenities and essential living items were available. Hostel gets cleaned quite regularly which makes it pleasant for staying at. The staff were very helpful as well. Location is very convenient from the Kings Cross St. Pancras station. Perhaps what could be improved on is having access to wifi in the rooms.

Owner Comment (Hide)
Hi, Thank you for your nice words and feedback. I'm glad you liked the hostel. We'll do our best to make Wi-fi available for the whole building as soon as possible. Hope to see you again soon! Enjoy your travels! Agata

69%

Should have locks available to secure items.

  • 26th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hi, Thank you for your feedback. We do have lockers available. Next time, please, ask one of our friendly receptionists where to find them :) Hope to see you again at Clink! Enjoy your travels! Agata

74%

I had an overall great experience. I did however, have issues with one of the attendants at the desk. She was rude and not compassionate.


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