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Clink78 Reviews

78 Kings Cross rd, London, England

Reviews & Ratings Explained

81%Overall Rating

From 207 ratings
  • 82%Character
  • 80%Security
  • 84%Location
  • 84%Staff
  • 81%Atmosphere
  • 77%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

Overally a nice place but some monkey business is happening there, they weren't able to issue me an invoice for my stay despite my numerous requests at reception desk and via email.


77%

Couldnt find things in the hostel, unable to lock locker as locker broken but staff were really awesome and helpful

  • Novice Nomad
  • 03 May 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)


77%

For London conditions, the property is reasonable priced. However, the bathroom facilities are very poor. 2 showers for, I can't tell how many but, a lot of girls, no space for your belongings while showering... 3 toilets only. If you get up to a normal time, it's a mess. Check out by 10 am is pretty early, too. Wifi is 3 pounds for your stay. This should not be priced any longer as you can have it for free anywhere else.

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


77%

Positive...The place was pretty clean for a hostel, hot showers- no long queses for the showers. Great location, you can walk to Camden, Regents park in 35 mins. 5 mins to the tube Bunk beds - my partner is heavily pregnant, we were both given top bunks and she was unable to climb into hers, the foot holes on the ladders arent the easiest to climb. She ended up sleeping on the floor on her duvet all night, as the other people in her room refused to bunks. No large lockers in the room.


77%

Good but noisy.

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Spain
  • Male, 31-40
  • (1 review)


47%

The rooms remind prison's cells. The internet is paid, slow and doesn't work in the rooms. The breakfast is poor. There are no lockers for the luggage. The guests are much too noisy regardless of the "keep quiet" signs. Within the staff I met only a couple of people willing to help while the others were in a bad mood speaking too fast with a horrible accent (not British, indeed). There are no super markets nearby. The Union Jack on the front desk is upside-down.

Owner Comment (Show)
Hi there, Thanks for taking your time to leave us a review. Regarding your comments: -There are different type of dormitories, including real prison cells. The building is a former 200 courthouse, listed as Historic Building, therefore the main structure is untouchable -Internet is a £3 paid-off fee, good quality. Our hostel is a social hub, with great common areas to meet new people. Internet in the dorms will break the magic! -We are very proud of having international staff, who speak English (with an accent) and many other languages. Our Hostel has a great international vibe. -There are lots of supermarkets, bars and cool places to visit next to the hostel. We have a TravelShop (tourist office) to help you find out your way in the city. Next time, I suggest you to communicate with the staff members. They are interesting people that will make a great experience out of your stay. Enjoy the rest of your travels, The Clink Team

60%

The guy at the reception was in a bad day. The bathroom isn't comfortable to take a shower, and I almost got burned with the hot water.

  • Novice Nomad
  • 19 Apr 2013
  • ottoecv
  • Brazil
  • Male, 25-30
  • (4 reviews)

Owner Comment (Show)
Hi there, Thanks for leaving us your comments. Clink staff is all about customer service. We are always aiming to give the best guest experience. It would be very helpful if you could contact the hostel to give us more details on your comment regarding a staff member. Constructive feedback help us improving :) Regarding the showers, they are automatically programmed at the average temperature set up by Law. Please, next time, don't hesitate to let us know in reception. We are always here to help. Enjoy the rest of your travels, The Clink Team

80%

Clean, good location (From 2 bus stops of King's cross or Less than 10 min by walk ) Good atmosphere. Good breakfast.

  • Novice Nomad
  • 17 Apr 2013
  • Anonymous
  • France
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Hi there, Thanks for leaving us your comments :) It's great to hear that you enjoyed the Hostel atmosphere. Thanks for your comments on the cleanliness. Our 24 hours housekeeping team works very hard to achieve the highest standards. See you very soon, The Clink team

43%

The hostel is good but could improve a lot better. The staff need to ask can i help you rather than ask what do you want. Its not very nice coming into a hostel. When sitting in the TV room. We where told to get OUT. That they had to clean. Then it was really loud at night. The secuirty guard did not want to know about it when i told them about the noise. The rooms where very small. No air con in the rooms. With the rooms being very small. Need to get the doors looked at.

  • Avid Traveller
  • 17 Apr 2013
  • Anonymous
  • Ireland
  • Male, 25-30
  • (10 reviews)

Owner Comment (Show)
Hi there, Thanks for your feedback. My apologies if you felt that a staff member didn't communicate properly with you. We are all working very hard to offer the best customer service. It would be great if you could contact the hostel with more details on this. Regarding the noise, we have a security team managed by our night manager. They are patrolling the hostel during the night to keep the noises down. Please, next time, come to reception and speak to the night manager. He will make sure you get a good sleep. Enjoy the rest of your travels, The Clink team

100%

Amazing hostel, can't wait to get back. :)

  • Novice Nomad
  • 16 Apr 2013
  • Anonymous
  • Portugal
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Thank you very much for your review. We are glad that you've enjoyed your stay with us. We can't wait to welcome you back in Clink. Clink78 Team.

100%

Well managed, attentive professional staff

  • Novice Nomad
  • 16 Apr 2013
  • Anonymous
  • England
  • Male, 41+
  • (3 reviews)


100%

Just ended a 21 day vacation. Clink 78, was the best part of my accommadation. Travel office, Mariam, outstanding. Every staff, from the Bartender to supervisor, to cleaning, breakfast staff was great. Thank you

  • Novice Nomad
  • 16 Apr 2013
  • Anonymous
  • USA
  • Male, 41+
  • (3 reviews)


73%

I only checked in briefly after getting the last train from Paris and waiting for a flight the next morning. It seems like a nice rowdy place with the bar downstairs if you're up for that. Very easy to find from Kings Cross Station.


47%

UGHHHH this place was absolutely filthy. The bathrooms were just gross. And my standards aren't exceptionally high....the room was SO HOT. Just filled with nasty bodies, and no ventilation. And the ladders up to the bunks were an absolute death trap! I fell off! Just an overall terrible experience here. And when we checked in, the staff was super aloof and just weird. Not welcoming like at other places. Stay at St. Christopher's.

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (3 reviews)

Owner Comment (Show)
Hi! We are sorry to hear that your stay with us wasn't as good as you expected. We always try our best for every single guest and we encourage everyone to come to reception any time with any suggestion or issue. Good luck in all you travels and maybe see you someday.

97%

Staff was amazing rooms were immaculate and met some amazing friends, i will def be back

  • Novice Nomad
  • 07 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi there, we are very glad that you've enjoyed your stay in clink hostel. We're looking forward to see again. Thanks for the nice review. Clink78 Team.

90%

All good, well done!

  • Novice Nomad
  • 05 Apr 2013
  • lingyan
  • Hong Kong
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hi! Thank you for your review. See you soon at Clink78! Kind regards, Clink78 Team

50%

Crowed bed. Based floor are noisy because of the bar.

  • Avid Traveller
  • 04 Apr 2013
  • Anonymous
  • Taiwan
  • Female, 25-30
  • (10 reviews)

Owner Comment (Show)
Hi! Thanks for staying with us! We always encourage our guests to come to reception at any time and make any suggestions to make their stay even better. We wish you luck in all your travels! See you soon! Clink78 Team

80%

It was good. If I get london again I'll choose clink78.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)


53%

Overcrowded. Approximately 700 beds. Not many toilets / bathrooms. No free Internet (already expected - they say it). One of the roommates was there for 2 days, and when other people arrived, the hostel staff told him to change his room once he 'had not checked in'. I probably will not stay there for a second time.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Brazil
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Hi. We are deeply sorry that you had a bad experience with your stay. Unfortunately we have allocated beds and we have to make sure everyone is in the right room/bed otherwise we can get overbooked :-).

100%

Absolutely class!! I've travelled around a lot and spent a lot of times in hostels and this one definitely ranks close to the top. Really friendly staff, really cool funky environment...and most importantly the bar doesn't close untill 3am! BOOM! Clink78 was awesome.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • England
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Hi! Thank you for your kind words :) We're happy you enjoyed so much! See you Soon! Kind regards, Clink78 Team

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