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Clock Inn Colombo Reviews

457, Galle Road, Colombo 03, Colombo, Sri Lanka

Reviews & Ratings Explained

87%

Rating
174 Total Reviews
  • 84%Value For Money
  • 92%Security
  • 82%Location
  • 93%Staff
  • 84%Atmosphere
  • 90%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

very good and clean and friendly and helpful staff.... ;-)


57%

We booked a double room for one night, but we had to move to a dormitory because the room was very noisy due to planned working (in the middle of the night). It was impossible to sleep with drills and hammers on the wall. The manager refused to charge us the price of the dormitory in which we slept, instead he charged us the double room which we only used for about 2h. Really disappointing...

  • 9th Dec 2014
  • Novice Nomad
  • Anonymous
  • Romania
  • Couple, 25-30
  • (1 review)


100%

Staff were really brilliant and extremely helpful.

  • 6th Dec 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 41+
  • (1 review)


83%

clean and comfortable, friendly staff and OK breakfast, good nights sleep.


97%

The hostel is excellent! Its clean, the staff is helpful, breakfast is good! I think the shared room can be still a little cheaper especially for Sri Lankan standtards but its a nice hotel!


89%

Staff were very friendly, good restaurants near by, clean and safe rooms, breakfast was quite nice. We had a blocked drain in our shower, but staff were up to fix it within 2 minutes. After that, no problems. Would recommend!!


94%

Only down side was the kitchen facilities are restricted to only using a microwave. I don't want to microwave water for a cup of tea..maybe add a kettle!?


89%

Easy to find, close to bus stops and stores, good value for money. Calm but relaxing. Staff- excellent! For them I would give higher score.


83%

Good place for price paid. Not too touristy a place, not much guidance on city, tours etc but staff were lovely. Very clean. Good breakfast


97%

Had a great stay at this hostel! Bathrooms are spotless. Rooms are quiet and peaceful. Lockers are big and secure for my backpack. Breakfast was very generous. This is value for money and I would highly recommend Clock Inn!

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


91%

Great place, organized facility. A bit difficult to find, but so is pretty much everything in Colombo.


91%

very clean, friendly place! the staff was so helpful with any questions we had and the breakfast was great!! nice chill out area and the rooms are very clean with ac and lockers! showers are amazing!! will stay there again !!!

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Austria
  • Female, 25-30
  • (1 review)


91%

it is a wonderful place for backpackers


97%

Great place to stay . Staff is very helpful, rooms are clean, atmosphere also very lonely! I felt like at home.


77%

Nice hostel, good sanitary facilities, good breakfast. We could leve out luggage on check-out day as long as we wanted - great service. The only downside was that the Hostelworld page mentione there were laundry facilities, but it turned out there weren't. Overall a good hostel.

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)


94%

One of the cleanest places I've ever stayed and the location suited my needs perfectly. But the real reason to stay here is the staff. Everyone is so friendly and genuine and you can tell that they sincerely enjoy meeting tourists, having a laugh and (for some) improving English. They will teach you some Sinhalese and beat you at Caram-- great people.

  • 29th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

We have been travelling for 5 months so far, and this hostel is probably the best we have seen. We previously went to Europe and it is, by far better than others back there. The staff is friendly and the atmosphere is perfect for either a short or long stay. This is a great value for money, I would definitly recommand it to anyone going to Colombo!


83%

Overall the hostel in Colombo is excellent with very helpful attendant staff. Facilities are excellent although the staff is a little intrusive as they clean up the room while the resident is there. Other establishments wait until the room is vacated and then proceed to do a thorough clean up. It is as if the staff is in your face all the time. Apart from these minor things they were very helpful. It is a good idea to get the hostel to arrange your collection at the Airport.


54%

It's not as good as rated,I dislike the place and the worker service is not polite and good too

  • 28th Aug 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for taking the time to review us. We are extremely sorry to hear that you didn't enjoy your experience at Clock Inn Colombo. Your feedback is important to us and all shortcomings would have been immediately looked into if you had addressed this issue with us. However, we will look into your reservation records and attempt to fix all shortcomings that you may have experienced. Once again, we apologize for this and sincerely hope that you had a great holiday in Sri Lanka.

83%

Excellent service in hostel by international standards save for the person snoring like an elephant in the bed next to me. Elephants who snore like that should have a separate room on the balcony. Apart from that the overall service was very good. Even though I arrived at 6AM after a tiring flight from Abu Dhabi I was logged in and given a splendid breakfast with no qualms. All the staff are helpful and courteous apart unaware of his loud snoring. This no fault of the City Hostel

Owner Comment (Hide)
Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay with us at Clock Inn Colombo. We are sorry for the snoring man next to you though!

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