Coco Tulum Hotel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
I booked a cabana for $79/night for 6 nights about 10 days in advance. The morning I was leaving for the airport, I got a call from hotel saying there was a mixup, they could only house me for the first 2 nights. The option they gave was to put me at their sister hotel for the remaining 4 nights, but said they had to charge me more. I had no time at that point to find another hotel so I agreed, but think I should have been charged the same. It was inconvenient to move and not my fault.
- Novice Nomad
- Female, 31-40
- (1 review)