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Cocoa Mews Reviews

101, King Street, Penang, Malaysia

Reviews & Ratings Explained


257 Total Reviews
  • 80%Value For Money
  • 86%Security
  • 92%Location
  • 92%Staff
  • 66%Atmosphere
  • 78%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great staff, very helpfull and loads of local knowledge!

  • 2nd Mar 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 25-30
  • (1 review)


Very helpful staff, dorm was clean and finally not rock-hard beds. Unfortunately not any real common room, otherwise really good and cheap for what you get.


Cocoa Mews was probably the best place I stayed in Malaysia. The staff is very helpful, the rooms are super comfortable, the prices aren't bad at all, and the neighborhood around it is great.


Great place, highly recommendable. Hosts are incredibly helpful and keen to give advices on what to see and how to get there. Definitely pay a lot of attention to their guests. Place itself looks nice and cozy, located in old building with wooden floors. Free local coffee!


The location is central which is good, there are no toilets or bathrooms in the floor where the dorms are, quite uncomfortable if you need a wee in the middle of the night :) Also, the internet doesn't work in the dorms either which is quite annoying. Nothing great about this hostel, but still OK.


The hostel is located in little india so quite close to chulia street,whivh is one of the most populated streets in georgetown.however,king street at night is quite dark.rooms door,easy to be opened by everyone,without a key. No safety box. Cleanliness was very poor:we stayed 3 days and they did not clean our room even once. We found hairs on the sheets, towels and sheets were so thin so useless. The bed was very UNCONFORTABLE we could barely sleep and ait condition very noisy.DO NOT CHOOSE IT.


Friendly i very helpful staff and good location. Avarage cleanliness in our room and no window.


This is a small well run hostel/hotel in the heart of old Georgetown, I found the staff to be very helpful when I was there and they promptly replied to an e mail requesting information prior to my arrival. Some of the rooms and the dorm do not have windows, so if this is a problem it may be better avoided. There are many excellent cheap restaurants in the vicinity so there being only a microwave and coffee making facilities I found not to be a problem. I will happily stay there again when I


Beds were uncomfy but 8 bed dorm was spacious. Close to ferry in little India. Poor WiFi. Would only recommend for an overnight stay, a bit far from the attractions. Street art close by tho'.


My room (2 single beds / double decker) smelled really bad. The room is extremely small and bare. Location of air conditioning didn't make any sense. Located next to the top bunk bed at a parallel angle.


The dorm smells funny and the light is not working in the shower room. I recommend some air freshener place in the dorm. Also invest in a water dispenser rather than boiling water every time. It saves energy and its efficient.

  • 14th Nov 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 18-24
  • (1 review)


This hostel is very well-organized, clean and in a perfect location. The staff is great, especially Anton (or Antun) who creates a welcoming atmosphere by himself. The thing missing there is a commune areas and things to do so people can hang out and socialize. Also, the wifi is pretty weak for a 3-story building.


Very friendly staff, comfortable and clean rooms with TVs and DVD players (!), excellent location. The only thing is that the kitchen smells a bit funny.


You get what you pay but good for value. It's on the a little India street so many cheep and yummy Indian rest around. Close to everywhere. But it can be noisy with Indian music down the street late evening. 8 mix dorm is big and aircondition works very well. Bathrooms are cool at the top floor. Stuff are helpful and really worth to stay if you re on a budget!


There are DVD players and TVs in the room with a nice selection of movies downstairs - nice touch. Staff incredible and aircon works great.


Great place to stay, free DVDs for guests to watch, staff are lovely and very helpful


Good and clean hostel with spacious rooms as well as neat and comfy beds. Everything was clean at all times and the staff was nice and helpful, but sometimes a bit patronizing. I'd definitely recommend this place as it is also around the corner to the bus station to the national park and beach and some good places to eat are around to.


The shoes rack stink badly! Please provide guests with shoes deodorizer. Also please do not permit wet, dirty and muddy shoes into the premise. Apart from that everything was a big O-kay!


The staff at the hostel were some of the kindest people I have ever met. They took so much time out to go over the map of the city and make great recommendations. The location is great. Walking distance to the bars and amazing street food. I highly suggest staying here just so you can meet the amazing staff!

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