Collins Hotel Reviews
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The staff at the Collins Hotel are surly, rude, incompetent, and successfully embody everything that good customer service should be without. The manager, "Maria", an arrogant, worthless woman left my girlfriend crying on the phone. I would rather pay three times as much for a hole-in-the-wall than deal with the staff of the Collins Hotel. If you're looking for a place to stay in Miami, keep looking.
- Novice Nomad
- Couple, 25-30
- (1 review)
The staff and hotel were excellent, would highly recommend!