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Colonial Village YHA Reviews

820 Boat Harbour Drive, Urangan, Hervey Bay, Australia

Reviews & Ratings Explained

79%

Rating
55 Total Reviews
  • 83%Value For Money
  • 75%Security
  • 68%Location
  • 70%Staff
  • 85%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

Good hostel.


60%

Very non-friendly way of working of the hostel staff: the Queensland Rail-bus does NOT drop you off at the hostel, as they state on Hostelworld. This was however the main reason why we chose this hostel. So we needed to take a taxi to the hostel, which costed us $15. Quite sadly, the hostel does not want to refund us for this + they did not send us the e-mail they would send to talk about this issue. BAD customer service! Beds are ok, just like basic kitchen and basic bathrooms.


91%

I loved this hostel. The staff (in particular a blonde lady on reception) were so friendly and helpful, were clearly busy but never felt like a task was too much. Pool was lovely, and the food oh my god was amazing value! Really tasty. Would love to stay here again if I could, best hostel in Australia so far.




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