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Colorful Taiwan Reviews

No.121, Fuqiang Rd., Hualien City, Hualien County, Hualien, Taiwan

Reviews & Ratings Explained

85%

Rating
231 Total Reviews
  • 82%Value For Money
  • 90%Security
  • 82%Location
  • 87%Staff
  • 84%Atmosphere
  • 89%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The host and staffs are very kind, giving me many info. about food and traffic. As I have limited time in Hualien, so the staffs help me buy stamps as well as send the posts. Stay here is a 100% accurate choice I have made.


97%

Met 2 very friendly helpers, Peter and Ben. They really tried to provide as much information as they could. Gloria was really friendly as well. Location is good as it is easy to find. Just exit from the rear of the train station and walk straight ahead to the end of the street and make a right turn. We took the double room and it was clean and bright. Only downside is that we had to climb down 2 levels to get to the shower room and toilet. Otherwise, it's a nice cheery place to stay.


77%

Bright, clean, and pleasant! Comfortable beds. Very helpful staff with excellent English skills. The location is reasonably close to the train station but a very long walk from the action of Central Hualien.


100%

Only live two nights in Colorful, but I miss the staffs when I left. The rooms are big enough and clean. With TV and kitchen, I feel like at home! Only better if I have time to cook with staffs :)


100%

I like colorful taiwan, very good hostel:)clean, friendly, safety..


100%

Stayed here for only 1 night with a friend. Before we arrived I had been in contact with regards to booking a taroko Gorge tour - the staff are extremley lovely, so helpful and nothing is a problem. we booked a taxi tour to the gorge. The location, rooms, bathroom and facilities we great. Increadibly clean! Thanks to the team for a wonderful stay :)

  • 03 Apr 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)


100%

Arrived in Taiwan without knowing that it was a public holiday, luckily the owner of colorful made a couple of calls AND transferred our next hotel deposit from her account to secure our room. They were also kind enough to write out the mandarin characters for really useful phrases to help us on our way. Room and the hostel was really sweet and close to the rear station.


69%

Stayed in a 6 bedded dorm on the 3rd floor. Room is bright, spacious, clean with a small balcony access. One of the staff can speak English. Ready tours to Taroko & other attractions can be arrange with them. 5-10mins walk to Hualien main railway station rear exit. Public buses, car, scooter & bike rental are all at the front station exit. Convenient place for late overnight transit.


100%

The location is very good,and the host is very nice.i had a very nice memory there,amd i will stay there next time


89%

This hostel is as colorful as it's name. The staff was helpful and friendly, with both choosing and booking a trip to the Taroko Gorge. The hostel was pleasant and clean, located a short walk from the train station.


97%

Very helpful

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


100%

Thank you so much for a great time and especially your effort for sending my lost stuff!


43%

The staff at spoke poor to no English. Weeks in advance I had emailed and booked a full day tour to Taroko. When we arrived, we were told this wouldn't happen due to Chinese New Year. The bathroom smelled disgusting as there was no ventilation and it got very damp. The paint was actually peeling off the ceiling. There were key surcharges not mentioned at booking. We were asked to close the security shutter on leaving as it was too early (8:30am) for anyone to get up and check us out. Bad service

Owner Comment (Hide)
Dear Emma, Thank you for your comment. We are very sorry that you find our service unsatisfactory. We always endeavor to ensure our customers are happy when they stay with us, but due to certain reasons this time you do not find your stay pleasant, we are deeply regret. We have already replaced our staff. The current staff can speak fluent English. We believe this can solve the language problem that you encountered. As for the trip to Taroko, it was indeed unfortunate. The restriction announcement came with short notice. We were being informed only shortly before the Chinese New Year. We sincerely apologize for not be able to inform you earlier about this arrangement. Upon receiving your complaint regarding the toilet, we have already paid more attention to the hygiene. We will endeavor to ensure the hygiene of each toilet will live up to a satisfactory level. As for the key, the NTD 200 supposes to be a deposit which should be refunded to you when you return your key before you leave. We wonder if our staff has forgotten to do so. If yes, and please kindly let us know your paypal account number so that we can pay your back. Our apology for the inconvenience so caused. We are a small hostel which means to provide clean and comfortable accommodation for traveler with limited budget. With limited resource, we are unable to provide 24 hours stand-by service. In some case we may ask our guests to see themselves out if they travel outside our general working hour. We hope that you can understand our limitation. We very much valued your comments and have addressed to the issues that you have raised as our best capacity. We hope that we will still have the chance to serve you in the future.

89%

An hostel that I'll recommend.


77%

Spacious and clean living room and kitchen. The staff present when I stayed here was very helpful but didn't speak much English, thankfully another guest was able to translate. Rooms are clean and bed was good, the 10 bed dorm is however packed with beds and there is not enough space to move and put your stuff. Location is somewhat outside the center of Hualien.


83%

The hosts were very kind in planning a Christmas party for everyone. The stay there over Christmas eve was memorable and fun.


97%

Everything was good. The hostel is located on the back side of the station, so you have to walk a little bit to get to the front side (where more of the action is), but its only takes about 10 minutes or so. Lots of places to eat nearby and really nice staff. Thanks for a great stay!


91%

exellent house and nice people there:)




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