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Cool & Chic Hostel Reviews

Travessera de Collblanc, 5, Barcelona, Spain

Reviews & Ratings Explained

91%

Rating
560 Total Reviews
  • 91%Value For Money
  • 94%Security
  • 84%Location
  • 94%Staff
  • 89%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

I was confused as to why this hostel had such high ratings until I saw a sign stating that if you gave a 100% review they give you some kind of jersey. This completely negates the purpose of the review system. The hostel is okay, nothing special. Your better off finding one that doesn't have to bribe people for good reviews.

Owner Comment (Hide)
Thank you for your comments, but I'm fraid that you didn't understand exactly what we do. We do raffle a jersey every month among all those customers that review us, as well as other hostels give t-shirts, discounts, etc. We do that because most of the our clients can visit many hostels during their journey and sometimes forget to review all of them. We DO NOT give a jersey to the ones that review us with 100%, otherwise all other high ratings (90% and above) will make no sense.

100%

Perfecte ontvangst, uitleg, prima bedden. kom zeker nog eens terug.

  • 20th Oct 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 41+
  • (1 review)


91%

The doorbell is very loud in the room by the main desk, i think this is an issue with people ringing the wrong one late at night.

  • 17th Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

Muy recomendable el hostel, de primera!!


77%

Overall, this hostel was a decent place to sleep. The rooms are very spacious, although you can only get WiFi signal from the common area. Although the location is near a metro and the FC Stadium, it might be wise to keep in mind that it is significantly far from the center. It maintains a sort of quiet and isolated atmosphere, which is better for sleeping and keeping to yourselves. I thought it was a bit strange that they charged money for 15 min of desktop use.


66%

The Hostel was not at all near the center and required at least a 15 minute subway ride to get close to anything. The staff was perfectly nice, but not overly friendly or helpful. The facilities were nice and it was clean. THEY OFFER TO AUCTION OFF A BARCELONA JERSEY TO PEOPLE WHO GIVE 100% REVIEWS. I found this to be really disheartening. So, be weary of high reviews, they might only be in it for the "prize".

Owner Comment (Hide)
Dear customer, Thank you very much for your comments, they help us to improve. However, it is true that we auction a Barcelona Jersey among the customers that review us. We do that to promote peolple to review us, which is very important for us. Some customers stay in several hostels during their journeys and it can can forget to review some of them. But IT IS NOT TRUE that we do that only with people that give us 100% review. All the 90% and above that we have will make no sense then.

86%

the hostel is good, the reception is really nice and friendly, we had a problem as we had a double-bed reservation and they only had a bunk bed due to a damage with one of their beds, not much to the liking of my girlfriend but these are unpredictable things, overall is a good deal and if you come to see the barcelona team, is just four blocks away


100%

Very good hostel. The staff is very friendly and everything was very clean. It was not in the city center but you can go everywhere in Barcelona in 10 minutes metro ride. The neighbourhood is quiet and very cheap compared with the more expensive city center. I will come back for sure.

  • 29th Sep 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 31-40
  • (1 review)


100%

Really great hostel, stuff were really nice :)

  • 23rd Sep 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Female, 18-24
  • (1 review)


100%

very clean and modern hostel, with amazing stuff!


100%

Excelent choice! I felt like home


100%

Great place, really cannot recommend the staff more, they are extremely helpful and welcoming.


94%

We really enjoyed our stay at Cool and Chic hostel. It is really close to the Camp Nau. We specially liked the staff. They were all very kind, always prepared to help and give us useful information. All the people in the hostel were very sociable, open and therefore the atmosphere was great!


80%

Great hostel with amazing staff


86%

Good place


60%

We arrived at night, got lost and the guy on the reception repeated the address twice and hang up the phone. There was no soap in the bath, you have to pay additional 1 euro p/p - some tax he said, and if you want a towel you have to rent it for 3 euro per day. When you open the window of the room, you see a wall and air-conditioner units, so window must be shut at all times


100%

Perfect hostel!!!

  • 5th Sep 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 25-30
  • (1 review)


74%

I like the hostel. It has a good location, it's about 5 minutes away from Camp Nou and the metro station is near. It also has a good transport connections from aeroport. The staff is friendly, if you have any questions, they advice you about the city. It is very quiet hostel and exactably clean. I enjoyed staying in Cool & Chic Hostel.

  • 4th Sep 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Female, 25-30
  • (1 review)


86%

It was really an amazing experience. The staff was the best we could find, friendly, polite and the hostel was always very clean and organized, even in the kitchen. We just missed an option to have breakfast there, but the kitchen was also good with enough equipment letting us do it by ourselves.


100%

The staff were awesome. They really helped us on some info. And really tried to help us with some questions, we needed a store and the staff look it up for us! They were also really nice and friendly!

  • 1st Sep 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • All Female Group, 25-30
  • (1 review)


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