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CoolHostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
8.3
Fabulous 283 Total Reviews
  • Value For Money 8.3
  • Security 8.6
  • Location 9.2
  • Staff 7.6
  • Atmosphere 7.7
  • Cleanliness 8.5
  • Facilities 8.0
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8.3
Fabulous 283 Total Reviews
  • Value For Money 8.3
  • Security 8.6
  • Location 9.2
  • Staff 7.6
  • Atmosphere 7.7
  • Cleanliness 8.5
  • Facilities 8.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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4th Feb 2017
5.1

Most of the staff are not welcoming at all and sometimes they were acting in a very bad manner. Moreover, it was my first time ever to meet receptionists who don't speak anything other than the local language not even English.

    • 4.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Chile, All Male Group, 18-24
  • Avid Traveller
  • 14 reviews
21st Sep 2016
5.4

Not cool at all. The property was clean, and the facilities where well equipped, but that's about it. It was located 20-30 minutes away from all major attractions walking, so keep that in mind, but worst thing was the atmosphere and the staff. One of the receptionist/cleaning lady was very rude to us, and on the night there were complaints about noise from a group of 4 having dinner at 9pm. They were also very bothered because we invited people from outside (2) to dine with us. Not a coolHostel

    • 8.0Value For Money
    • 4.0Security
    • 6.0Location
    • 8.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Is forbidden bring people that not belong to the guest list of the hostel , you bring 2 and drink a lot , dont have any respect for the other guests and the hostel , and WORST bring a girl that not belong to the hostel to sleep in a shared room without ask to staff if is possible or not to dont pay...Bad Guests!!!!

  • Anonymous
  • Germany, Female, 18-24
  • Novice Nomad
  • 1 review
14th Sep 2016
9.7

Super Clean, the Location is great and the stuff was very friendly and helpful. I would definitely come back! =)

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, Male, 25-30
  • Novice Nomad
  • 1 review
4th Sep 2016
3.1

The room was dirty when we arrived also had some spider webs in the room. The location is OK, but would be better to stay closer to Sao Bento train station as this hostel is on top of the hill, which makes for a long walk back up hill. I also thought the staff were rude and didn't speak any English.

    • 2.0Value For Money
    • 6.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
25th Aug 2016
6.6

Staff is rude. The cleaning lady stomps down the stairs all day long and you're not allowed to even charge your phone in the common area once you've checked out. Not cool at all. Beds are lame

    • 6.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 2.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness

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