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Crank Backpackers Reviews

1140 Hinemoa St, Rotorua, Rotorua, New Zealand

Reviews & Ratings Explained

86%Overall Rating

From 44 ratings
  • 82%Character
  • 89%Security
  • 92%Location
  • 89%Staff
  • 80%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Pretty good hostel. Big place but doesnt feel cramped or over crowded at all. Nice facilities. Most staff are lovely. Central location. Super spacious private room. Quite impressed! :)

  • Avid Traveller
  • 04 May 2013
  • Anonymous
  • Australia
  • Couple, 18-24
  • (10 reviews)


100%

Staff was always friendly and helpful! Had something organized every night at the bar. The hostel is in a good location, is extremely clean, and also has free wifi 24 hours a day! Can't say anything bad about it, really enjoyed our stay!

  • Novice Nomad
  • 01 May 2013
  • Anonymous
  • Canada
  • Male, 18-24
  • (3 reviews)


100%

The staff were really friendly and happy to help with anything. They provided good evening activities. Cooking facilities were also great and the place was really clean.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


93%

Good hostel, loved the little gym and the climbing wall downstairs came in handy when the weather was bad!


90%

Nice place! the building is one of a kind, spaces are wide, staff is friendly and kitchen is huge! you have bar inhouse and climbing facility - definitely recommended!


70%

I didn't believe earlier reviews about the dirty sheets, but unfortunately experienced it ourselves. Aside from that, the idiots who decided it was a great idea to begin partying outside our window on both nights we stayed, and the noise from downstairs common room that travelled all the way up to us on level three - it was fine. Gym was good considering barely any hostels I've stayed at throughout the world have had one and the rock climbing was great! Wouldn't recommend it unfortunately.

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Austria
  • Couple, 25-30
  • (3 reviews)


90%

Staff are excellent at helping you book tours around Rotorua- We found them very honest and helpful with their advice regarding the different trips available. Wifi is free at this hostel but only works in certain areas! Kitchen is great- Usually very quiet and clean so easy to cook in! Plenty of shower/ toilet facilities. A few activities are also organised so good to get people together. A good hostel to stay in!

  • Globetrotter
  • 23 Mar 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (23 reviews)


87%

The hostel is near supermarkets, the acitivities and central in the city, near to the rotorua bus station (intercity etc) and the rotorua city bus. The rooms are clean and you have your own big locker where your can put the whole big bag into. The showers are big and you have enough space to change, the kitchen is useful and for the first 24h you get free internet. I liked my stay there as everything is close (if you have no car)h .

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • Switzerland
  • All Female Group, 18-24
  • (1 review)


73%

Nice hostel, good location. Really liked movienight. Kitchen was big and clean.

  • Novice Nomad
  • 13 Mar 2013
  • Anonymous
  • Netherlands
  • Couple, 18-24
  • (5 reviews)


87%

the climbing wall at the hostel is really good. Kitchen was good too, and rooms were nice. There is also a basic gym which was good.

  • Globetrotter
  • 28 Feb 2013
  • Anonymous
  • England
  • Male, 25-30
  • (38 reviews)


60%

Would appreciate separate male and female bathrooms. Advertised free wi-fi but it was mysteriously not working during my stay.

  • Novice Nomad
  • 15 Feb 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (4 reviews)


63%

Too noisy - my room was on the street and noise till 3 am. Free wi fi good but hard to find a quiet place.

  • Novice Nomad
  • 14 Feb 2013
  • Anonymous
  • Wales
  • Male, 41+
  • (6 reviews)


93%

Great hostel in a great location. Staff were good but did not know about discounts available for luging. Would stay here again

  • Globetrotter
  • 13 Feb 2013
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (34 reviews)


97%

This place was great! The location is perfect (basically right next to the Polynesian Spa) and the staff is great and knowledgeable. There was sooo much space in the 10 bed dorm and I appreciate that. Plenty of places to charge electronics. Nice seating area outside and inside as well as hot tub (though I didn't use it). My friend left her mobile phone and charger here and they found it and kept it at the front desk until we could go back to get it. Would stay here again!


87%

This was a really great hostel and I thoroughly enjoyed my stay there. From arrival the staff were friendly and helpful, booked any activities you wanted to take part in, chased up any issues and helped out in anyway they could. The rooms were clean and tidy with good sized lockers. The kitchen and living space's were both great too. Would definitely stay there again if I return to Rotorua.

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • England
  • Female, 25-30
  • (3 reviews)


90%

A very good hostel in the center of Rotorua for less money. Wifi includedd so thats perfect. Even had a gym!

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (4 reviews)


100%

I enjoyed my stay at Cranks very much. I was particularly happy there were ramps instead of stairs to all the floors. The staff were very helpful and pleasant to deal with. . I had booked a double room as I snore and also like my privacy as an older traveler.. I was very pleased with my room as it had a large window with a view over the street and beyond. The facilities in the kitchen and bathrooms were plentiful and spacious also. I will stay there again if I go to Rotorua.

  • Novice Nomad
  • 31 Jan 2013
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


100%

Crank was the coolest hostel I've been to in NZ!

  • Novice Nomad
  • 30 Jan 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (3 reviews)


87%

Lots to do at Crank, you definitely won't get bored! The staff was extremely helpfully, the place was spacious and clean. I would stay here again.


87%

Really happy with the service provided. Impressed by the professionalism of the duty manager (Linsay). Many thanks Chris Burgess Hobart Tasmania

  • Novice Nomad
  • 14 Jan 2013
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


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