Crash Palace Reviews

Okay hostel, all the things felt really used and old but otherwise it was a good place, a bit strange that they have a kitchen on the second floor but no dining area so you had to go downstairs to be able to sit and eat. Smelled like rotten eggs but that´s not the hostels fault, damn those thermal pools! :P

Nice place to stay, clean kitchen, nice people. But the lake smells like a mixture of socks and eggs.

Great hostel, perfect location, nice staff!

The staff at this hostel is great! They really take care of you as a customer and makes you feel at home. They have a bar with good prices and all other services as laundry and breakfast for an example is cheap. The free use of the hot tube is a plus in the protocol! We really enjoyed our stay here and can recommend this stay to everyone!

The hostel was very convenient for my partner and I, since it was close to all amenities such as the museum, cafes, restaurants and most of all our awesome chill out the Polynesian spa, the staff was great at allocating our rooms and the use of shared facilities such as the kitchen, living room, internet, public showers and toilets, the rooms were very well furnished with nice touch of cultural artworks and don't blame the common smell of Rotorua lol.....

Crash palace is the best..awesome staff..easy check in and out. Nice and tidy rooms.free bbq on friday night, awesome idea..loved our stay.

Great place, only downside couldn't drink your own beverages until after 10pm when the bar closed..

A bit like a blokey student house, with similar levels of cleanliness. Some people will love it, with the dj playing in the eating area & things like the free BBQ, others will be less keen on the messy toilets without loo roll and the kitchens that could do with a good clean, especially the fridges. Private room was a good size, bed sagged and windows leaked. Staff are friendly and helpful. Free parking.

This is a really cool hostel and a great place to meet people. There are activities on most nights. The beds were a bit rickety and there was very little space to put you bags. No lockers or any secure place for valuables. All in all a great place.

The team is nice and friendly and they take care about their guest as if you are part of the family! Absolutely recommended!

Nice friendly hostel, plenty of facilities, comfy bed, knowledgeable staff. Would stay again.

One of the best hostels in NZ! There's a real chill-out atmosphere there and the staff is friendly and helpful. Comfortable beds, and then its one of the cleanest hostels I have even stayed at! Will defo recommend it!

i like that there was a code to get in after 10 pm.

Had a short stay but it was a comfy and friendly place to chill out in after a long day sightseeing! Crash Palace it is :)

A little bit cold but have heater. The location is great, near the supermarket and can get all thing I need.

I stay at Crash Palace everytime I am in Rotorua. The atmosphere is welcoming and the staff is excellent! Highly recommended!

The staff could not be more helpful, booked actives for us and pointed out places to go. The rooms were clean but the mattresses weren't the comfiest. Good hot tub and big kitchens, pool table and a bar on site with cheap beer. Would stay here again.

Very basic rooms for the price in comparison with other hostels in NZ. Had booked a three bed room but ended up with a four bed dorm which consisted of two squeeky bunk beds, a chair and a mirror. No individual lights by beds. Kitchen seemed to be infested with ants as well. More like crash prison than palace

Everything was fine except for the ants in the top kitchen

overall had a pretty good stay but couldnt make a cup of tea as although told tea and cofee were available was not told that had to get our own milk. also think that the bottom sheet of the bed was not changed..yuk staff were all helpfull and friendly