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Crash Palace Reviews

1271 Hinemaru Street, Rotorua, Rotorua, New Zealand

Reviews & Ratings Explained


695 Total Reviews
  • 93%Value For Money
  • 88%Security
  • 95%Location
  • 95%Staff
  • 93%Atmosphere
  • 92%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Only stayed here one night, but it was overall pretty solid. Staff were friendly, rooms were clean, nice lounge and outdoor patio area, decebt location. Just wish I could bring my own alcohol in, as that's forbidden because they sell their own there. Good place though, definitely recommend it.

Owner Comment (Hide)
Thanks for taking the time to leave a review. The Rotorua council dictate the liquor laws unfortunately this is out of my control. I must say it is nice not to have to clean up and read bad reviews about people over indulging on the booze and keeping others up. we try to bring you cheap ways to drink responsibly. beers here are around $5 and when you head out we give you 2 for 1 deals..... its a balance sometimes hard to find . thanks dude safe travels to you.


I stayed at the CRASH PALACE overnight. That was good. Staffs also friendly.

Owner Comment (Hide)
thanks for taking the time to leave a review ! safe travels to you.


Crash Palace was an amazingly friendly place with Chris and the team there to help. The facilities were fantastic and the free tea, coffee, pasta and rice were a great touch. I would definately recommend Crash Palace to anyone when staying in Rotorua as the value for money compared to many other hostels in both New Zealand and Austrailia was incredible 👍

Owner Comment (Hide)
thanks so much for your kind words hope you have a great trip and enjoy the rest of nz. safe travels :)


Cool, helpful staff, good location. 24 hours free internet if you book online (a great deal for NZ, which is one of the last holdouts who don't give you free internet for staying somewhere). They had a concert there on Saturday night, and they also have 10am checkouts. So it's a great place to stay if you want to meet people and have fun...but not if you want a quiet nights sleep or want to do early morning activities.

Owner Comment (Hide)
thanks for the review we are sorry you found the hostel noisy we try to keep the balance how ever sometimes with live music artists can get louder. safe travels hope you enjoyed the concert @!!

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