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Crash Palace Reviews

1271 Hinemaru Street, Rotorua, New Zealand

Reviews & Ratings Explained

88%

Rating
849 Total Reviews
  • 91%Value For Money
  • 83%Security
  • 89%Location
  • 89%Staff
  • 87%Atmosphere
  • 85%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Nice hostel, great atmosphere. Movie nights are great.


100%

Crash Palace is like a home away from home. You are welcomed with open arms by an amazing staff, stay for the new friends you'll make and then wish you'd booked just one more night. I can't wait for the next stay! Cheers, Dan

  • 12th Feb 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
thanks man hope you have a great trip and find many more cool temporary homes haha safe travels

91%

Great atmosphere, loads of herbs in the kitchen, cool stuff such as free baba once a week! Good location and the staff were very friendly and helpful! Great advise on activities from reception. One thing- the room lock on room 8 is super hard to open, needs a new lock? Deco reccomend this hostel!!

Owner Comment (Hide)
thanks for taking part you guys make the place we provide the space !! just got the new mattresses now on to that lock in room 8 thanks for the constructive review. safe travels to you

77%

they offer free pasta and rice which was pretty sweet. a super mellow hostel!

Owner Comment (Hide)
thanks for the review safe travels.

86%

This is a decent hostel although it attracts a bit of a younger crowd and there is a bar downstairs so it wasn't the most relaxing hostel we have stayed in. The facilities are all good and the guy that checked us in and helped us out with activities was great. There is a good kitchen upstairs and clean bathrooms. The beds in the dorm were comfy too. Would like to see lockers in the rooms as the doors don't self lock on closing.

Owner Comment (Hide)
Thanks for the review we have looked at lockers in the rooms and we find they take up 2 much space. We have 24 lockers at reception under camera surveillance and next to the reception desk its pretty safe. appreciate the kind words guys travel safe

80%

Only stayed here for 1 night but it seemed OK. Room not too small, good communal areas and free WiFi.

Owner Comment (Hide)
thanks for taking the time to leave a review safe travels

71%

Really good beds and linen, rooms have dark out blinds so I slept very well. Quiet hostel at night but always something to join in with if you wanted to. Would recommend this place and I'd happily stay here again!


83%

That's the second time I've stayed with you guys, great service again thanks!

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
safe travels brother live large !!

100%

I had a great time at Crash Palace. Everyone was very friendly, and helpful when we needed it. It was close to a grocery store, and to the iSite to catch a bus. Lots of shops in the vicinity. Overall, a great stay.

  • 4th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
like attracts like my friend, thanks for coming to stay with us. hope you have a great trip. thanks for taking time to leave a review. safe travels

89%

Loved this hostel! Great vibes and staff. There was a nice garden with veggies and a dog walking around. Relaxt music playing all day in the communal areas added up to the hippie-like atmosphere. There were no lockers but I wasn't scared of my valuables at all. The owner can help you book your trips in Rotorua which is awesome. Also free tea, coffee, herbs, pasta, rice and Wifi. Best hostel i've stayed in so far!

  • 3rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


94%

It's an amazing hostel, with a friendly atmosphere. The staff where always helpful and friendly. We had a new bed and it was amazing one of the best nights sleep I have had throughout NZ.

  • 28th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
ha ha thank the people that let us know our mattresses were a bit tired nice to have new ones in the hostel. have a great trip thanks for taking the time to leave a review !

91%

Absolutely loved it! Best hostel I've stayed in!

  • 26th Jan 2015
  • Novice Nomad
  • Anonymous
  • Estonia
  • Female, 18-24
  • (1 review)


91%

Loved it! Definitely coming back again

Owner Comment (Hide)
see you soon travel safe !!

91%

Great place. Would stay again. Staff were helpful and friendly. Bit of a lounge place rather than party but i was only there for one night!

Owner Comment (Hide)
thanks for the kinds words hope you have a great trip safe travels to you !

100%

Had an awesome time at this hostel... One of the best Backpackers I've been to. Great staff, made great friends, due to meet 3 of them next month in Dublin & Liverpool. Clean, Secure, environment in a great location...Definitely will be back.

Owner Comment (Hide)
Nice thats just the way it should be !! love it guys like i say we provide the space you guys make the place we are here to make memories and mates live large enjoy life ! !!

91%

Loved this hostel!! Great facilities, perfect size, cool vibe and decor, cute and spacious rooms. So much value for money- free pasta, rice, coffee, tea, wifi, bbq on Fridays, pancakes Sunday, discounts on activities. Would definitely recommend!


100%

Amazing hostel with cheap prices but still eerything you want! Billiard, wifi, food, nice chill area, clean, huge rooms - love this hostel


94%

I really loved this hostel, Very nice and Clean, nice atmosfere and lovely garden, well organized with a lot Of free stuff as a pasta, rice , teA and coffe and pancake! I really like the people working inside!

Owner Comment (Hide)
thank you we hope you have a great trip through nz :)

100%

Awesome atmosphere and very friendly and willing staff. Free pool table n basic food e.g pasta /rice if wanted. My one regret is i didn't stay there longer. Thanks to the guys there. My new favourite hostel.

  • 5th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
wicked stoked you enjoyed the hostel mate travel safe !!

66%

You have to sign that you will not bring your own alcohol, so that they can Sell their own. Otherwise they will throw it away. I have never seen that.

Owner Comment (Hide)
this also ensures idiots don't go keeping people up all night drinking. its the law sorry mate i don't make it. do you take your own beer to a pub where someone plays music ? thanks for the review we only charge $5.50 a beer the pub is $8

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