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Crash Palace Reviews

1271 Hinemaru Street, Rotorua, New Zealand

Reviews & Ratings Explained


882 Total Reviews
  • 93%Value For Money
  • 83%Security
  • 88%Location
  • 88%Staff
  • 86%Atmosphere
  • 85%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great atmosphere, loads of herbs in the kitchen, cool stuff such as free baba once a week! Good location and the staff were very friendly and helpful! Great advise on activities from reception. One thing- the room lock on room 8 is super hard to open, needs a new lock? Deco reccomend this hostel!!

Owner Comment (Hide)
thanks for taking part you guys make the place we provide the space !! just got the new mattresses now on to that lock in room 8 thanks for the constructive review. safe travels to you


they offer free pasta and rice which was pretty sweet. a super mellow hostel!

Owner Comment (Hide)
thanks for the review safe travels.


This is a decent hostel although it attracts a bit of a younger crowd and there is a bar downstairs so it wasn't the most relaxing hostel we have stayed in. The facilities are all good and the guy that checked us in and helped us out with activities was great. There is a good kitchen upstairs and clean bathrooms. The beds in the dorm were comfy too. Would like to see lockers in the rooms as the doors don't self lock on closing.

Owner Comment (Hide)
Thanks for the review we have looked at lockers in the rooms and we find they take up 2 much space. We have 24 lockers at reception under camera surveillance and next to the reception desk its pretty safe. appreciate the kind words guys travel safe


Only stayed here for 1 night but it seemed OK. Room not too small, good communal areas and free WiFi.

Owner Comment (Hide)
thanks for taking the time to leave a review safe travels


Really good beds and linen, rooms have dark out blinds so I slept very well. Quiet hostel at night but always something to join in with if you wanted to. Would recommend this place and I'd happily stay here again!


That's the second time I've stayed with you guys, great service again thanks!

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
safe travels brother live large !!


I had a great time at Crash Palace. Everyone was very friendly, and helpful when we needed it. It was close to a grocery store, and to the iSite to catch a bus. Lots of shops in the vicinity. Overall, a great stay.

  • 4th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
like attracts like my friend, thanks for coming to stay with us. hope you have a great trip. thanks for taking time to leave a review. safe travels


Loved this hostel! Great vibes and staff. There was a nice garden with veggies and a dog walking around. Relaxt music playing all day in the communal areas added up to the hippie-like atmosphere. There were no lockers but I wasn't scared of my valuables at all. The owner can help you book your trips in Rotorua which is awesome. Also free tea, coffee, herbs, pasta, rice and Wifi. Best hostel i've stayed in so far!

  • 3rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

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