Denver International Youth Hostel Reviews
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Bed bucks, no water, incompetent staff, dirty linen, homeless people... At least we got our money back.
- Novice Nomad
- Male, 18-24
- (1 review)
After checking in I was directed to my room to discover bed bugs in my bed. When confronting this issue at the front desk the man mentioned 'oh I didn't think we had bed bugs in that room' suggesting that he was fully aware of a problem, I find this irresponsible. I asked for my money back in which he replied 'well I don't usually do that' but as a dissatisfied customer I made sure he did though this didn't not include my initial hostelworld booking fee.
The Denver International Youth Hostel is in prime location just minutes walking distance from the centre of the 16th Street Mall. The gentlemen who runs the hostel is lovely and has a real charm, which adds to the atmosphere. However as other reviews suggest the beds are very squeaky and cleanliness leaves a little bit to be desired. The kitchen has all the basic facilities necessary however there were no lockers were provided for your valuables to be stored safely in. I would stay here again.