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Discovery Melbourne (Formerly Hotel Discovery) Reviews

167 Franklin Street, Melbourne, Victoria, Australia

Reviews & Ratings Explained

75%Overall Rating

From 172 ratings
  • 70%Character
  • 79%Security
  • 84%Location
  • 79%Staff
  • 70%Atmosphere
  • 68%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

great location, large hostel, rooms are spacious, free Wi-Fi, bar downstairs, staff is very friendly, and there are lots of activities so you can meet people. only downside is bathrooms and appears are quite a walk away depending on your room, but highly recommend Discovery.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (2 reviews)


93%

Rooms a little noisy due to thin wall. Double room was small


43%

This was the worst hostel I have EVER stayed in ! It stunk so badly and was like a prison cell and was so freaking filthy dirty even for a hostel this was just AWFUL! DO NOT STAY AT THE DISCOVERY!!!!!

  • Novice Nomad
  • 02 May 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (2 reviews)


50%

The property was under construction so it was noise and dirty whole day whole night. Location actually not close to the center, have to take a tram to get there. The street quite empty at night. The hostel offers free breakfast from 7-9am so very few people can benefit from the breakfast as by the time they wake up, the bf table has been cleaned up, nothing left. If u come around 9:05am, they will take away the bf in front of u and talk to u in a very rude manner reminding u of their bf time.

Owner Comment (Show)
Hi there, Our housekeeping team work around the clock to ensure the hostel is kept clean and tidy. We are installing a new lift which may be the noise you are talking of - but this does not go on all day and night. We are located at the northern end of the CBD, about a 10 minute walk to the centre - definitely central! We do have to clean up the breakfast at 9am but I will certainly talk with our cafe staff about how they approach that. Safe Travels Jess Front Office Manager

77%

Free wifi and breakfast

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (4 reviews)


83%

rooms were pretty nice. I stayed in a few and had no real complaints during my stay. the kitchen was usually slammed with people and busy because half of the burners on the stoves didn't work properly so it slowed things down. but nice hostel and a pretty good location in the city.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Canada
  • Male, 25-30
  • (2 reviews)


47%

Too big, too expensive for what it is, they don't allow outside alcohol which I didn't know before I booked, if I had I wouldn't have stayed there. I've stayed in much crummier hostels but they at least had personality & some fun people. Might be better for big groups but as a solo traveller, I was not a fan.

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Scotland
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi there. Thanks for leaving your feedback. I'm sorry that we didn;t meet your expectations. As a licensed property we cannot allow BYO alcohol on the property - which we tell everyone at check in. We are a very large hostel and we know that this can make it hard to meet people - that's why we offer lots of free smaller group activities, like walking tours, bar hops and meals out it's a shame you didn't take part in these! Safe Travels Jess Front Office Manager

87%

there's a drastic difference of your experience depending which floor you are stay on. I think/hope they are doing work on the more depressing floors

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi there, thanks for taking the to leave your feedback! I'm glad you enjoyed your stay. I'm not sure what you mean by 'depressing' but you are right, we are working our way through the building, installing new carpets and painting to help liven the building up! Safe Travels Jess Front Office Manager

100%

Discovery Melbourne is a great place to stay. It's large enough for everyone to have their own personal space, and the facilities are clean. Swanston Street is a great place to wander around, and the suburb of Fitzroy is a 10 minute walk away.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


87%

Great location. Basic accomodation. However, it was clean, amenable and good value for money. As a more 'mature' traveller I was very happy with the hostel and it ticked all the boxes.

  • Novice Nomad
  • 13 Apr 2013
  • berniedean
  • Australia
  • Male, 41+
  • (8 reviews)

Owner Comment (Show)
Hi there. Thanks for taking the time to leave your feedback - I'm glad that you enjoyed your stay! We hope to see you again soon. Happy Travels, Jess, Front Office Manager.

70%

The place can get pretty noisy. There are events to give ppl a chance to socilise. Pretty dirty. StAff ok. Need to oil down da doors to make it a little quieter. Need more bathrooms.

  • Novice Nomad
  • 12 Apr 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


80%

Thx for the friendly & helpful staff, Sally! Some said it's filthy & noisy here, but i think it really depends on what sorta people staying in your dorm. The bathroom is ok for me. Free wifi at G/F is a bonus. Definitely will stay here longer next time!

  • Avid Traveller
  • 08 Apr 2013
  • Anonymous
  • Hong Kong
  • Female, 31-40
  • (15 reviews)

Owner Comment (Show)
Hello. Thank you for taking the time to leave your feedback - we're glad that you enjoyed your stay with us and hope to see you again soon! Safe Travels, Jess, Front Office Manager

67%

The renovations at the lobby and the exterior of the hostel is nothing similar to that of the rooms. The rooms were poorly renovated and had minimum amenities. It was like a store room with beds added. It was cheap staying there though but I guess the renovation of the lobby left us with higher expectations of the room but it was not too pleasantly satisfied.

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • Singapore
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Show)
Hi there. Thank you for taking the time to leave your feedback, it is important to us. Our rooms are very basic - but they are clean and tidy. We are working hard at improving and updating many aspects of the hostel - like installing new lifts and wifi, new carpets and painting...it's an ongoing project! Happy Travels Jess Front Office Manager

60%

Room was very dusty, (that carpet hasn't been cleaned for years)a and the bed was unconfortable. Even if it's a budget Hotel, I don't think it would have costed too much to give the room a decent aspect as many other budget Hotels usually do. For sure the worst place I've ever slept in all my life. If you're looking for a double room I'm sure you can find something better for few dollars more.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Italy
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
Hi there, Thanks for taking the time to leave your feeback - it is important to us. I'm sorry that your stay did not meet your expectations. We are a large budget backpacker hostel and our facilities, including the rooms, are basic - but clean. The carpets are deep cleaned regularly and vacuumed daily. Did you come and see reception to discuss you room? We would have been happy to address any issues at the time! Hopefully you got to experience some of the great facilities in the hostel - like our free small group activities and are amazing bar and cafe! Happy Travels, Jess, Front Office Manager.

63%

When we came in at 3am in the morning all three cards we used to complete the payment failed. The staff was not very nice to us and acted as if it was our fault. In the end the ATM worked perfectly fine. There is a problem with your machines, not with us. I didn't like to be treated this way, especially not after a 24 hour travel. In general the hostel was fine, there were good facilities and the location was perfect.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hello, Thanks for taking the time to leave your feedback. Here at Discovery Melbourne we pride ourselves on the high level of service that we offer, so I am disappointed to read of your experience and rest assured that I will be discussing this with the staff involved. I am glad that there were lots of things you ejoyed about your stay and wish you all the best with you furture travels! Happy travels Jess Front Office Manager

70%

Very big. I hope that you like lots of company!

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • England
  • Male, 31-40
  • (4 reviews)

Owner Comment (Show)
Hi there, Thanks for taking the time to leave your feedback. You're right! we are a huge hostel right in the city centre of Melbourne. We offer loads of free small group activties like our free walking tours, bar hops and meals to help you meet your fellow travellers! More people means more potential friends to make! Happy Travels, Jess Front Office Manager

90%

Very clean bathrooms and rooms. Really good free/cheap events going on every day.

  • Novice Nomad
  • 26 Mar 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Hi there. Thanks for taking the time to leave your feedback. We're gald that you enjoyed your stay and hope to see you back at Discovery Melbourne some day soon! Happy Travels Jess Front Office Manager

90%

Great all round hostel.

  • Avid Traveller
  • 24 Mar 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (13 reviews)

Owner Comment (Show)
Hi there, Thanks for leaving yrou feedback - it's appreciated! We're glas that you enjoyed your stay and hope to see you back at Discovery Melbourne soon! Happy Travels Jess Front Office Manager

93%

very clean hostel!!it s very big hostel but very well organized!they have a bar,big lounge, free internet wi/fi and 10$meals deal every day..staff very friendly and very helpful...they also organize free tour of the city and there is always something going on...very cool experience!!!i do reccomend this hostel and price is really good!!!

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Italy
  • Female, 25-30
  • (6 reviews)

Owner Comment (Show)
Hi there, Thank you for leaving your feedback about your stay at Discovery Melbourne - we're so glad that you enjoyed your stay and got to experience all the great things we offer! Hope to see you again soon, Safe Travels Jess Front Office Manager

43%

After two months of backpacking this was the worst hostel we stayed in. We only stayed one night thankfully. You could smell the toilets from down the hall, so they obviously hadn't been cleaned in days. The showers were dirty so I didn't even use them. Our twin room felt like a prison cell. The vent didn't work and was covered in an inch of dust. We didn't sleep well because the other residents were very loud. The staff were really nice and helpful but this hostel is too dirty and unhygienic.

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Ireland
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Show)
Hi Bridgette, Thank you for your feedback. We actually clean the toilets constantly but have also noticed of late that we had trouble with the male toilets. It turned out we had changed to using two chemicals that were counteracting one another and therefore not breaking down as they should. That room does have an unusual fan in it. I see what you mean and it does need a cover to stop the dust getting in. Thank you for the feedback. I have the maintenance department sorting out those issues. All the best for the future travels! Matt

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