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Do Step Inn Reviews

Felberstrasse 20, 1150 Wien, Vienna, Austria

Reviews & Ratings Explained


4528 Total Reviews
  • 84%Value For Money
  • 84%Security
  • 84%Location
  • 81%Staff
  • 78%Atmosphere
  • 87%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The common area, kitchen, and bathrooms were disgusting. Always dirty and smelly. The staff was unfriendly and unwelcoming. I had asked for a map and about the city during checkin, but the blonde receptionist ignored my request and I had to find a map elsewhere. The location is decent, sites, underground, and shopping all nearby. I had a very hard time sleeping with the party going on in my hall at 11pm, reception did nothing to quiet it. Price was good but I won't be back.


The hostel has wifi everywhere but the upload and download speeds are very slow, so it cannot be used for skype calls etc. Please could you upgrade your broadband. For Skype, upload speed is as important as download.


Best hostel we've stayed in so far- definitely recommend!

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


Everything was quite reasonable. Not much more to say.


This hostel was pretty good. It was quite far from the main town which was about a 30 minute walk. The staff were nice and the room was really nice as well. The wifi wasn't great. The kitchen was really big an they had a nice area outside to sit. Overall this was a dcent stay. Nothing wrong nothing great


Nice place, a few steps away from Westbahnhof and Stadthalle. The staff was nice, the room was clean and comfortable, the bed was good, too. It wasn't noisy or hot, I had a good sleep. The only thing I didn't like is that you can go up to the rooms without being controlled by the hostel staff at the reception.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 25-30
  • (1 review)


Air conditioning fan in room was broken upon arrival. Hostel was away from the centre. Towels supplied were tiny and the bed sheets and linen did not properly fit the duvet and cushion.

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


A good place to stay, close to west railway station with large city complex, where you can find everything you need, and of course, easy way to access to all transportations. However some guests are not following the "no noise after 10pm" rule... hope hostel could strengthen this rule.


Part of a hotel, so no real common area to hang out in except the kitchen. Are not given any perks like free tea/coffee or lock rental. Free towels and linen though.


Very far from the city center but very close to the train station--the quality of location depends on what you prioritize. This was a very clean hostel--the kitchen, rooms, washrooms were all super clean. It has a bar and a breakfast area so the space is present for socializing but as it is mostly families and older couples here it can be difficult for young travelers to meet. When I was there there were many other 20-somethings and we had a great time drinking and socializing. Very good!


bad start when the hostel booked us in for the wrong month, however a great location and good hostel for meeting people


Nice hostel, but the room was very small.


Great atmosphere in this hostel. The staff were lovely and more than willing to help us with any problems we had. It's just a few stops on the metro away from the city centre so location is great too.


On the day of check-in was given room s1 and bed4 but bed4 is occupied so walk back to hotel reception and rearrange to have bed2 told reception to adjust record accordingly. Next day after sightseeing came back and found that all belongings were removed from the room, have to walk to the hotel reception again after sort things out were told that the cleaning lady got wrong record.


The twin rooms are lovely and spacious, but rooms with four beds are very cramped. Nicely decorated but more aircon than a fan would have been great in the summer heat! Staff were very friendly, however, and overall the experience was good.


Perfect location next to Westbahnhof- the main train station and all connectig metro lines that can take you to any major part of the city in 10-15 minutes. Vienna has the best metro system I've ever seen it's extremely easy to navigate. This hostel lacks the social atmosphere of others but is very nice and a great place to stay!


The hostel was of very comfortable and of high standard and we had no problems!


The location is very bad although near a metro ( but the metro is very expensive in this city). The staff is polite but does not really care about you. It does the "strict minimum". The price of the room is so low because everything else in the hotel as to be paid for: billard, babyfoot, ect ect. The atmosphere was not good, nobody talk to each other in the free kitchen and our stuff were stolen several times in the fridge of the hotel.


Felt like a hotel. - the rooms were really nice. Close to the train station so very convenient. A bit away from center city. Service wasn't bad. Look for the sign that days hotel and hostel. I would recommend this place


We thoroughly enjoyed our stay and thought all staff members were very polite. The hostel has a kitchen provided which we only realised on the day of departure, which was a shame. The security is really good as you can lock your belongings in your room during the day and if you need somewhere to store it, they have a room for bags. The Hostel is close to the metro station which is useful for hopping on and off for day trips.

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