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Don Santiago Hostel Reviews

Av. Ricardo Cumming 95, Santiago, Chile

Reviews & Ratings Explained

90%

Rating
453 Total Reviews
  • 91%Value For Money
  • 94%Security
  • 84%Location
  • 97%Staff
  • 91%Atmosphere
  • 88%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Staff were great, in particular Pablo who was really helpful. We had a private room which was downstairs close to the communal areas (noisy at times but good ear plugs supplied!). Good breakfast but not served until 9am, wifi good, hot water and good location. 2 metro lines within 5 minutes walk, supermarket close by. Easy walk into city centre (20 mins). Would definitely stay again.


91%

Great breakfast. Staff is friendly, informative and generally very helpful. Very clean. Only problem is that there are only a few showers/bathrooms but that generally wasn't a problem.


97%

Had a good time here. Just enough people to be social, but not a crazy "hands up, playing my song!" kind of place. Staff very nice. Would definitely stay there again.


89%

A really cute hostel which felt more like sleeping in a family home rather than a bed in a dorm. Quirky decoration, good WiFi and amazing breakfast! The staff went out of their way to help you out and their local knowledge was top notch. I'd recommend this place to anyone.

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Great hostel! Beast breakfast I´ve had in South America so far. They make you fresh eggs and a variety of fruit cut up plus 2 warm small loaves of bread. Otherwise the hostel is overall pretty good, everything was clean, pretty big beds, good lockers, didn´t seem like too much of an atmosphere when we were there but we kind of did our own thing anyway and a few of the people staying there had been there for over a week because they were just starting school. Definitely reccomend this hostel .


100%

Amazing hostel! It has the feel of a house, cosy and small enough to get to know people, with great common areas. The breakfast is phenomenal and will definitely make you take a later bus out of Santiago so you don't miss it :p Clean, comfortable rooms and bathrooms, hot water - all is great. But the real outstanding part is the staff who will go out of their way to make you comfortable (it might even stretch to a Latin music gig!), always have a smile on their face and are just awesome!

  • 24th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

We loved staying here! Everyone who works here is amazing! Beyond helpful, they're just great people to be with. The decor is cool, rooms are clean, common spaces are cozy, breakfast is great and the location works perfectly. Thank you Pato, Rodrigo, Andreas, Alberto, Pablo and the gang for the best stay.


89%

The facilities were in good shape and were clean. Staff was fantastic and helped plan our stay as well as call and arrange transportation. Location has a few good things but not like Bellevista. Good hostel for the money.

Owner Comment (Hide)
Dear customers: Bellavista is not Santiago. Santiago is much more than Bellavista area. As local myself I can tell you that. I was born in Santiago, and Barrio Brasil has much more identity than the overpriced Bellavista. Barrio Brasil, where we are located, it´s the patrimonial area in town, where you can actually hang out with local people, paying local prices. Don´t let "the lights, and gringo area fool you" Be sustainable, try local, choose local =) Best regards pATO

94%

A great start to 12 months away. Staff are friendly and very helpful, breakfast is really delicious. The main part of the city is a little bit of a walk but we enjoyed it, and there are still supermarkets, bars and restaurants close by. Everything is kept really clean and the kitchen is well equipped. Thanks Don Santiago!


74%

Good place to meet fellow travelers, the breakfast is also really good (although a bit late starting at 9...). The bathrooms could be a bit nicer and it would be appreciated, if not as much weed was smoked by the staff... Nevertheless a very enjoyable stay in a good hostel. I would recommend the 6-bed room over the 4-bed room due to the location of the room (not as noisy).


100%

An absolutely perfect hostel. The staff were fantastic, breakfast great and atmosphere brilliant. It feels like a family home. Thanks Victor, Alberto and the rest for a great stay. It's just a shame Chile defeated Australia


91%

Loved this place good all around and 10out of 10 for breaky best ever and staff are great and friendly andy spanish is poor and have us tips and helped us out ,pato especially he loves aussies so if you are an aussie you may have an advantage :) . They have a bbq there they have one recommend to anyone as it caters for couple and singles .


86%

Hostel is awesome, and you really feel at home with the staff. The breakfast is unreal, common areas are big, beds are already done (and with a lot of blankets), and you can bring in your own alcohol. Only downside from what I can remember was that the toilets aren't very strong, so watch out if you take a load in there! Totally recommend this hostel though!!!


100%

It is a really lovely place to stay. Alberto and his staff are really nice and fun and the breakfast is delicious.


94%

Lovely, quirky hostel not too far from the metro and a comfortable walk to the city centre. it actually looks and feels like a large house rather than a hostel. Comfy beds, dorm room felt spacious, and nicely homely decorated (I liked the tiles in the bathroom).


94%

Nice hostel to stay in. The staff were great and very helpful. Overall, it felt homey and comfortable (nice to have a full bed to sleep on) although it was a bit quieter when I was there. Breakfast was great (toast, scrambled eggs, juice!). It's also very conveniently located for restaurants/bars and fairly close to the metro.


94%

Really cozy stay; they did show care about the people stay there, helpful, kind; big public place for people to chat, watch TV; good location, close to shuttle and metro stations, and walk distance to plaza armor; brilliant breakfast with eggs, fresh juice and fruit, coffee, tea, etc. Just little noisy some times, cause wooden floor cranky under steps; people chat loudly outside the window.


60%

It is completely not on to have to come downstairs to the common/dining room to find bodies sleeping on the floor and all over the couches. This hostel accepts additional guests at a lower rate if you are happy to sleep out in the common area. This is very inconvenient as you have to sit on your bed until they choose to get up, which in a small dorm room is not ideal and also means additional people using the already sparse facilities eg. Lockers, showers etc. This occurred all three nights.

Owner Comment (Hide)
Dear customers: the 2 fellow buddies you saw sleeping in the couch were sleeping FOR FREE as they got stolen at the bus terminal, and they came back to our hostel. What did you want us to do? Kick them out? No way, we let them sleep for free in the living room as we were fully booked. That´s all the story. If you guys would´ve been a bit more social at the hostel, you would´ve known the whole story. Don Santiago is a hostel for travelers and backpackers. Please remember that.



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