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Don Santiago Hostel Reviews

Av. Ricardo Cumming 95, Santiago, Chile

Reviews & Ratings Explained

86%

Rating
517 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 82%Location
  • 95%Staff
  • 88%Atmosphere
  • 81%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Totally fantastic breakfast and generally excellent hostel on general.


94%

A pleasure as always - friendliest, most helpful staff in the world! Thx.Hugs! Un placer como siempre - la gente más amable y atenta del mundo! Grcs. Abrazos!


100%

Booked 2 nights, stayed 4! Amazing place, I felt like coming home! Comfortable mattresses, amazing breakfast, good kitchen, very nice&sweet& very helpful staff! Location is good too: close to metro station, supermarket and lots of places to get food take aways! Definitely recommend Don Santiago :)


60%

Staff are friendly and helpful.

  • 31st Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Hey there thank you for your review.

94%

Oh baby Jesus! This place was great! Rodrigo and Alberto are legends, thanks for the pisco sours. Love from Australia :)


91%

There is a nice place...The people of the staff are so friendly, they have maps and alot a information about Santiago... Pablo is so cool and he is a Singer of hip hop!! The breakfast is amazing eggs, fruits, juice...very nice! The bbq in friday´s night is very good! And they have excurssions at the mountain, cheap and very interesting!

  • 12th Jun 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Female, 25-30
  • (1 review)


80%

Nice hostel, friendly staff, comfy beds!! small but awesome!


83%

Stayed for 3 nights in 8 bed dorm. Place has a very home feel nice staff and great breakfast! However the kitchen is really dingy and the pots and pans are really old. Just cleaning is definetly not an option anymore as this needs to be renovated. Other than that I can recommend staying here.

Owner Comment (Hide)
Oops Thanks for letting us know. We are renovating the hostel step by step. We Just finnished renovating Lounge and dinning área. Kitchen is next. We are working on it. :)

86%

Very good hostel! Totally recomended


97%

One of the best hostels I've stayed at in South America. The hostel itself is small and family run, which makes it much easier to meet people staying there. The beds were the best I've stayed in and the breakfast was brilliant, eggs and smoothies served to you!


74%

היינו כאן 4 ימים בחדר של 4, ואחרי שבוע חזרנו לעוד לילה באותו חדר . יש שתי מיטות בודדות ואחת קומותיים ,הבודדות רכות נורא ,אפילו מדי . יש מי שיאהב את זה .החדר פנה לרחוב והיה די רועש ,אבל לא משהו בלתי נסבל לטעמי .מקלחת אחת היתה בשיפוצים או תיקונים ,והיה עומס על המקלחת-שירותים היחידים בקומה ,למרות שיש עוד שרותים ומקלחת למטה פשוט הם בתוך חדר ולא נעים להיכנס כל כך .מבטח נורא קטן אבל מצוייד היטב .ארוחת בוקר מהטובות שאכלתי בטיול או בכלל . צוות אדיר ואווירה מעולה ומגניבה .


86%

It's the 3rd time I am in this hostel and it starts to feel like home! Great staff and best breakfast! Beds are really comfy as well. Can be a bit noisy, but hey, that's why they invented ear plugs!


54%

Bathrooms were super gross, milk at breakfast had chunks, there were people sleeping in the common rooms and no wifi for the 3 nights we were there. Staff was really good about booking a trip to a winery and getting a taxi for us to the airport.

Owner Comment (Hide)
Dear Jen: Those 3 days that you stayed with us there was Lolapalooza festival going on, we have a full house and a few overbookings that we needed to sort out somehow, that´s why we let 2 people sleep at the common areas. We are also aware about the fellowship spirit that must be at every hostel and we appeal to these travelers common sense. There was no availability at any hostel in Santiago, we couldn´t send them anywhere else, that´s it. sorry about the "mess".

77%

Amazing atmosphere. Feel like you are staying in someone's house rather than a hostel. All the staff were friendly and sociable, especially Alberto :-) the beds were very comfortable and the best pillow I've had whilst travelling. Breakfast yummy. My only complaint would be although the dorms and living room are cleaned every day, the bathrooms and kitchen are not. I don't think the bathrooms were cleaned in the 3 days we were there. The toilet bin was overflowing all the time!

Owner Comment (Hide)
Hey, thank for your feedback. Toilets and kitchen are supposed to be cleaned everyday. I am checking what happened the week you stayed, as this is a irregular situation. Thanks for letting us know. Keep enjoying your trip!

74%

Really helpful staff, close to Metro. Comfortable beds. Very small outdoors area and quite dark common areas. Biggest issue was the showers - they were cold and shower area in poor condition.

Owner Comment (Hide)
Dear, Thanks for your feedback We are renovating the whole hostel on April. Hope when you come back you like our new design/ showers Best regards



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