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Don Santiago Hostel Reviews

Av. Ricardo Cumming 95, Santiago, Chile

Reviews & Ratings Explained


490 Total Reviews
  • 92%Value For Money
  • 93%Security
  • 85%Location
  • 96%Staff
  • 94%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The hostel has a lively atmosphere and the hosts, Alberto & others are really helpful. The dorms were clean & tidy. It's very easy to meet fellow travelers and it helped a lot to get information to plan my journey ahead. Thanks a lot for the excellent stay!


Thank you guys for that friendly and warming welcome. we followed a friends recommendation for this one. def worth it. people are friendly and relaxed, rooms are clean. you get good advice on where to get some tasty food. only downside, the rooms don´t have a window to the outside of the builidings and the air gets pretty heavy during the nights.


lovely place with great atmosphere! Perfect hostel to start my trip through south america!

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


Was a fantastic stay a Don Santiago, Staff are fantastic and always happy to help if they can they put on great activities and events for the guests and its in a great location! would stay again without hesitation.


The best hostel i've been staying in so far! Small hostel with nice atmosphere, great staff, excellent breakfast, free terremoto and pisco sour some nights. Great hiking to the glacier with Alberto. I highly recommend this hostel!


Really great hostel. One of the best that I have stayed at. The location is good with lots of restaurants nearby. The tours are great too - I would highly recommend the tour hike to the glacier that they offer. This is much cheaper through the hostel than it would otherwise be. The breakfast is incredible. Eggs, fruit, bread, tea, coffee! A great way to start the day. All of the staff here are really nice too. They all are friendly and seem to enjoy their jobs.


Really nice and friendly staff! Location ok, we liked the Barrio Brasil. Quite close to the airport bus (Centropuerto). Our double room was super nice, kind of Pippi Longstocking style :-) Beautiful wooden floor, small balcony, pink/green walls and two huge beds. Cons: really loud traffic noise through balcony doors/windows, and also quite a noisy building itself (old wood + you hear other guests). Only one toilet upstairs (shared between 2 dorms+double room). Very good breakfast in cosy room!


Nice friendly hostel. Bit far from town (30min walk to Bellavista) but good local facilities.


Second time we have stayed, again very good hostal. We arrived at 6:30am and were allowed into our room early (luckily it was free) but still good of them to let us in early to sleep after night flight! We emailed Pablo, before we arrived, to see if we could have breakfast that morning as we were leaving early the next day, again absolutely no problem and he responded quickly. All the staff are very friendly and the atmosphere is good without it being a party hostal. Definitely recommended!


Not a good sign when there are earplugs on your pillow when you arrive in your room. The staff was nice, but we had to listen to them play music in the common room until probably about 2 AM. The staff, not even guests! The room was tiny and dirty. The shower had a big puddle of un-drained water in it from the previous guest in our room and the bathroom overall was pretty dirty.

  • 31st Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 31-40
  • (1 review)

Owner Comment (Hide)
Dear guest, We give earplugs to all of our guests, as some people is jet-lagged when they arrive, and they want to sleep during the day. I think is nice from us to give earplugs to everyone. Also if you sty in dorms, people snore.... Sorry about exceeding curfew time, but it was HALLOWEEN, and that´s why we were having a good time, while you opted to lock yourselves in the room. As for the sheets, we changed all of them for new ones =) Best regards


I would say Don Santiago is one of the best places I've been on my multiple journeys. Location is great, really close to the worth knowing places at Santiago also to restaurants and supermarkets. The place is great, very clean and with a cool atmosphere. Staff was also great and helpful, thank you Pablo, Pato, Camila and the rest of you guys for all the help. Definetly a very well deserved 5 star grade for Don Santiago.

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)


Staff were great, in particular Pablo who was really helpful. We had a private room which was downstairs close to the communal areas (noisy at times but good ear plugs supplied!). Good breakfast but not served until 9am, wifi good, hot water and good location. 2 metro lines within 5 minutes walk, supermarket close by. Easy walk into city centre (20 mins). Would definitely stay again.


Don Santiago was one of the best hostels that I stayed at on my cross-country trip through South America. I was only planning on staying in Santiago for a couple of days, but continually kept adding more days to my stay. The hostel is cozy - it has 15 beds (one 6 bed dorm), (one 4 bed dorm), and a few private rooms. The staff were great as well - which I really think makes or breaks a hostel. They are all helpful - and fun to hang with. Even jammed with the owner on guitar & piano!


Great breakfast. Staff is friendly, informative and generally very helpful. Very clean. Only problem is that there are only a few showers/bathrooms but that generally wasn't a problem.

Owner Comment (Hide)
Dear; Thank you for your feedback, we just open a new bathroom, so right now we are having 3 toilets and 3 shower for full capacity (20 people) Just wanted to let you know that. Have a great trip!

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