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Don Santiago Hostel Reviews

Av. Ricardo Cumming 95, Santiago, Chile

Reviews & Ratings Explained

88%

Rating
499 Total Reviews
  • 90%Value For Money
  • 90%Security
  • 83%Location
  • 95%Staff
  • 93%Atmosphere
  • 83%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Had a great stay over Christmas at this hostel, the staff put on an amazing meal and create a super homely environment, loved it. Extra points for playing some great New Zealand tunes as well!!


94%

Great staff, very comfy beds, nice atmosphere! I'd really recommend this hostel for anyone staying in Santiago.


74%

It is a small house town Hostel, Staff was super friendly, however my stay was tainted by the fact that I did found this hostel noisy, noises travels very easily from street, people chatting in the living room late at night or in the backyard.

Owner Comment (Hide)
Dear customer, I´m sorry but we advertise a youth hostel. Currently is summer time in Santiago, and people tends have a cold beer in the patio, and, subsequently, socialize We are not a party hostel though. Curfew starts at 1:00. Then people can choose between going out to parties, bars close by or go to bed. Unless, of course everyone gets involved in the party, like the day you stayed and locked down in your room. =/

97%

Hostel has easy access from Metro station, about three blocks walking distance. Buses from airport (Centro puerto) also stop about 10 mins away from hostel. Beds were very comfortable. Linen looked new and smelt great. Enough space for luggage. Staff very friendly and helpful. Awesome healthy breakfast of fruit, fresh fruit juice, bread, and omelette. Showers/ bath tubs can be cleaner. Creeky stairs and second floor which can be annoying for people who are sleeping.

  • 15th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


89%

Pato and staff are amazing. Very friendly and welcoming. They have recommendations (good ones!) for whatever you're looking to do, and they organize day trips occasionally too. Excellent breakfast! Good community vibe. Love the nights on the back patio.When my friend hurt her back, Pato took her to the hospital, and Rodrigo and others helped take care of her when she was released. They went above and beyond (even bringing my friend breakfast in her room!), and we really appreciate it. Thank you!


89%

The hostel has a lively atmosphere and the hosts, Alberto & others are really helpful. The dorms were clean & tidy. It's very easy to meet fellow travelers and it helped a lot to get information to plan my journey ahead. Thanks a lot for the excellent stay!


94%

Thank you guys for that friendly and warming welcome. we followed a friends recommendation for this one. def worth it. people are friendly and relaxed, rooms are clean. you get good advice on where to get some tasty food. only downside, the rooms don´t have a window to the outside of the builidings and the air gets pretty heavy during the nights.


94%

lovely place with great atmosphere! Perfect hostel to start my trip through south america!

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


80%

Was a fantastic stay a Don Santiago, Staff are fantastic and always happy to help if they can they put on great activities and events for the guests and its in a great location! would stay again without hesitation.


97%

The best hostel i've been staying in so far! Small hostel with nice atmosphere, great staff, excellent breakfast, free terremoto and pisco sour some nights. Great hiking to the glacier with Alberto. I highly recommend this hostel!


100%

Really great hostel. One of the best that I have stayed at. The location is good with lots of restaurants nearby. The tours are great too - I would highly recommend the tour hike to the glacier that they offer. This is much cheaper through the hostel than it would otherwise be. The breakfast is incredible. Eggs, fruit, bread, tea, coffee! A great way to start the day. All of the staff here are really nice too. They all are friendly and seem to enjoy their jobs.


83%

Really nice and friendly staff! Location ok, we liked the Barrio Brasil. Quite close to the airport bus (Centropuerto). Our double room was super nice, kind of Pippi Longstocking style :-) Beautiful wooden floor, small balcony, pink/green walls and two huge beds. Cons: really loud traffic noise through balcony doors/windows, and also quite a noisy building itself (old wood + you hear other guests). Only one toilet upstairs (shared between 2 dorms+double room). Very good breakfast in cosy room!


69%

Nice friendly hostel. Bit far from town (30min walk to Bellavista) but good local facilities.


89%

Second time we have stayed, again very good hostal. We arrived at 6:30am and were allowed into our room early (luckily it was free) but still good of them to let us in early to sleep after night flight! We emailed Pablo, before we arrived, to see if we could have breakfast that morning as we were leaving early the next day, again absolutely no problem and he responded quickly. All the staff are very friendly and the atmosphere is good without it being a party hostal. Definitely recommended!


46%

Not a good sign when there are earplugs on your pillow when you arrive in your room. The staff was nice, but we had to listen to them play music in the common room until probably about 2 AM. The staff, not even guests! The room was tiny and dirty. The shower had a big puddle of un-drained water in it from the previous guest in our room and the bathroom overall was pretty dirty.

Owner Comment (Hide)
Dear guest, We give earplugs to all of our guests, as some people is jet-lagged when they arrive, and they want to sleep during the day. I think is nice from us to give earplugs to everyone. Also if you sty in dorms, people snore.... Sorry about exceeding curfew time, but it was HALLOWEEN, and that´s why we were having a good time, while you opted to lock yourselves in the room. As for the sheets, we changed all of them for new ones =) Best regards

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