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Downtown House Reviews

Domingo J. Navarro, 10, 1 planta, Las Palmas de Gran Canaria, Gran Canaria, Canary Islands, Spain

Reviews & Ratings Explained

93%

Rating
58 Total Reviews
  • 92%Value For Money
  • 93%Security
  • 95%Location
  • 94%Staff
  • 87%Atmosphere
  • 93%Cleanliness
  • 92%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Ivan and Carolina clearly like people - this is why they are successful. in what they do. They are very professional and made me feel at home. Thank you very much!

  • 10 Jun 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


89%

Very lovely and helpful people there! The house is direktly in the shopping aerea on a sidestreet. So you have everything in the near but not noisy. The bus station is in less than 5 minutes walk. To the beach / port it takes about 10 minutes with the bus. I only stayed there for one night but will be happy to be there again!


100%

This is a great hostel! I'm really like!


97%

Staff (Daniel? -Swiss) was friendly & helpful and offered good suggestions. Facility was simply furnished but complete, clean & comfortable. Building had unique historic character in a great part of old colonial & art deck Las Palmas. A little bit hard to find front door ---could use better street sign & directions from bus station.


94%

Quiet place in a pedestrian area right next to the San Telmo park and bus station. The hostel is lovely and very clean, the owners are nice and helpful and there's everything you need in the kitchen. There's a spacious living room, a terrace and a little balcony to relax. We loved the self-serving breakfast. So no rush in the morning and cereal all day long! :D Definitely no place for party people, but perfect for a relaxed stay without paying lots of money. Thank you very much!


57%

I cannot recommend Downtown. Great location (bus station + old town). Is "pretty" apartment but not comfortable place to stay. No rooms have windows to the outside, all "windows" open into the hallway in the apartment = no air or light in bedrooms, cannot choose to sleep with window open, cannot sleep (you hear every footstep + voice of other guests). Wifi poor in bedrooms. 1 shower blocked, the other is too small to move in. 4 nights: Room never serviced, towels never changed, bin never emptied

Owner Comment (Hide)
We are sorry that you were not happy with us. We always asked to attend you, and you always refused it, always(from the begining) in bad mood; even you never said hello to us or other guests. This is not a Hotel, this is a Hostel / B&B; for fresh towells, you have to ask if you need them; the same for the "cleaning" of your room. as we never go inside them unless is requiered for the guest. You booked an individual room and we gave you a double for the same price. As you like the location, for next time, we recommend you "Hotel Parque"(three starts), which is just opposite bus station, with windows face to the main street and price is 75€ /day (almost the same that you have paid with us for four nights)

97%

We only stayed there for 2 nights but we really enjoyed it. We had the biggest room in the hostel (2 people), nice furniture (even a big old desk) and a very comfy bed. The kitchen is nicely equipped and there was free food and drinks for breakfast. The hostel ist located in the city centre (Triana, not far from Vegueta) and next to the main shopping street - and many local bars and restaurants of course. The house itself is a very nice old city house - the hostel is on the 1st floor.


100%

Perfect Hostel for Las Palmas. It has an atmosphere like a big international flat. From the first day you feel comfortable. You can sit together in the big "living room" and exchange your experiences from your day. The breakfast is good and enough. Besides you have the possibility to cook in the big kitchen and leave your stuff there. The owners are very friendly and helpful.


94%

Broken door of the oven is a problem. It really needs fixing! But it's great to be in the heart of the old part of the city

Owner Comment (Hide)
The oven door was broken for a few days... accidents happens. Now it is working well

91%

I had a really great time in Downtown. Ill be back.


100%

We only had a short stay but we would definitely go back to this hostel. Fantastic location, very easy to find. Lovely bright hostel with impeccably clean rooms, modern design and well worth the price. We had to get an early morning taxi to the airport and Carla and Ivan organised the whole thing for us and even organised a discounted taxi. They responded to our emails very quickly and were so professional and friendly. Lovely hostel ran by lovely people right in the centre of everything. 100%


91%

Lovely house, friendly and helpful staff, really clean and a good value for money. No complaints what so ever. The location is great, if you don't need to be near the beach.


100%

Beautiful house and very nice staff! I will definitely come back.


89%

Very-very professionally run hostel. I can only recommend it. Carol is the most attractive women on the island as well...


91%

A lovely hostel in a beautiful old building and perfect if you want to be in the old town (which in my opinion is WAY nicer than the newer areas of Las Palma)s. Also, El Caseron, which is on the same street is one of the best restaurants in Las Palmas (plus really good value) and stays open quite late if you want to sit up drinking local rum.


91%

Charming house in a great location. Nice breakfast and nice common rooms even with balcony where you can relax or connect to internet to arrange your stuff while feeling the nice atmosphere in the street. Una casa encantadora en un sitio excelente. Buen desayuno y salas comunes con balcones a la calle, donde puedes relajarte, conectarte a internet y hacer todo lo que necesites mientras escuchas el ambiente de la calle.

  • 19 Dec 2012
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 31-40
  • (1 review)




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