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Downtowner Inn Reviews

117 Pembroke Street, Toronto, Canada

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Downtowner Inn

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53%

I know it is cheap, but still, I think it is important to fulfill with a minimum level of cleanliness. It is really dirty, especially the bathrooms and showers. The smell of the kitchen spreads all around the rooms; I even found a cockroach in the sink and ants in the dusty microwave! Definitely it has so much room to improve!

  • Novice Nomad
  • 25 Dec 2011
  • Anonymous
  • Mexico
  • Female 18-24
  • (2 reviews)


100%

Location was brilliant,staff are so helpful and make you feel as if you were at home and the price was very cheap

  • Novice Nomad
  • 24 Dec 2011
  • Anonymous
  • Argentina
  • Female 31-40
  • (1 review)


100%

Price and location was brilliant room had private bathroom and clean

  • Novice Nomad
  • 20 Dec 2011
  • Anonymous
  • Bahamas
  • Male 31-40
  • (1 review)


100%

Room was lovely and clean and the staff were very helpful as it was our first time to toronto

  • Novice Nomad
  • 20 Dec 2011
  • Anonymous
  • Jamaica
  • Male 18-24
  • (1 review)


100%

Room was lovely and clean bonus having a bathroom in the room,location and price was brilliant

  • Novice Nomad
  • 20 Dec 2011
  • Anonymous
  • Brazil
  • Female 25-30
  • (1 review)


100%

Location and peoce was really good and the staff were very helpful

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Australia
  • Male 31-40
  • (1 review)


100%

Very Friendly staff and rooms were very clean,Location and price was brilliant

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Brazil
  • Male 25-30
  • (1 review)


100%

Rooms were very clean and the locaton and price of hostel was very reasonable.Staff were very helpful and friendly as it was my fist time in Toronto.

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • New Zealand
  • Female 18-24
  • (1 review)


26%

Nice people, but definitely not a clean place.


46%

The showers were very very dirty, there was no discernible way to flush the toilet, and the screws were loose on the bunk bed.


100%

We were really surprised to see the difference the management is trying to make in the building. The rooms that we were alloted was clean. The guy at the front desk was really helpful. The location is simply fantastic because it is closer to all major enternaintment centres. We liked their pricing also. i guess lot of people read previous bad reveiws , but now things are changing, These people are really trying A good place at a good rate with friendly people. Love it. Cheers

  • Novice Nomad
  • 01 Nov 2011
  • Anonymous
  • Russia
  • Male 25-30
  • (1 review)


40%

Dirty, poor beds, very worn kitchen and bed bugs. Wasn't a great stay.


43%

it smell very bad

  • Novice Nomad
  • 07 Oct 2011
  • Anonymous
  • France
  • Male 25-30
  • (5 reviews)


26%

Over the years i have stayed in several hostels in Toronto and this was the worst by a long way! Its absolutey filthy, decor is ageing and pityful the breakfast wasn't worth the effort! facilities were lacking and what facilities they had were very poor! Many guests were complaining of bedbugs! location isn't great! so many better options! The owners need to invest to bring this hostel up to an acceptable standard - don't know how they haven't been shut down by environment health!!!

  • Novice Nomad
  • 16 Sep 2011
  • Anonymous
  • Wales
  • Male 25-30
  • (4 reviews)


30%

Dirty and way too expensive for that kind of service!

  • Novice Nomad
  • 16 Sep 2011
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)


23%

you should tear the whole building down. bathroom full of mould. nothing really working. big holes behind the toilet bowl. mold soap on the towels which had stains on it. also stains on the duvet cover......never again.

  • Novice Nomad
  • 13 Sep 2011
  • Anonymous
  • Germany
  • Male 18-24
  • (2 reviews)


30%

I ended up asking for a refund. The things I didn't like were: - the room was disgusting (smell and just old) - no place to lock up your stuff - the hallways and common areas felt run down. I was dead tired when I arrived, and would have slept just about anywhere, but the smell was really horrible. After five minutes I went back to the lobby and got a refund.

  • Novice Nomad
  • 13 Sep 2011
  • Anonymous
  • USA
  • Male 31-40
  • (1 review)


43%

i don't wanna recommand this guesthouse because bedroom smell bad and everything arediscusting only the place are correct.

  • Novice Nomad
  • 11 Sep 2011
  • Anonymous
  • France
  • Male 25-30
  • (2 reviews)


33%

One of the dirtiest places I've been to... And I've been in some serious bad hostels! The carpet in every rooms and corridors floor is filthy and smells really bad. The area is full of junkies, but that's actually a problem in some areas of Toronto... the toilet was kind of clean but was very old and rusty, looking disgusting.


40%

The place was dirty, the room hasn't been dusted for ages! I will never go there again and will definitely disrecommend this place to anyone!


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(27 results)

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Toronto Hostels
  • 55%

  • Overall Rating
  • From 48 ratings
  • 49%Character
  • 60%Security
  • 68%Location
  • 63%Staff
  • 52%Fun
  • 38%Cleanliness

Latest Review

  • 25 Dec 2011 (53%)
  • I know it is cheap, but still, I think it is important to fulfill with a minimum level of cleanliness. It is really dirty, ...
  • Read more...
  • Anonymous

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