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Dragonfly Hostels Cusco Reviews

Calle Siete Cuartones #245, Cusco, Peru, Cusco, Peru

Reviews & Ratings Explained

90%

Rating
127 Total Reviews
  • 87%Value For Money
  • 92%Security
  • 95%Location
  • 93%Staff
  • 89%Atmosphere
  • 89%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Impeccable hostel in Cuzco in a colonial house what makes it a little cold in the night as well...


97%

I had a really good stay a this hostel. It was the best hostel I stayed in Peru. The staff was really helpful and always friendly. The hostel was very clean. I had an ensuite which was nice since it gets cold during the night. With the ensuite the bathroom was a lot warmer than the common one. Breakfast was basic but the bread was very good (compared to the bread you usually get in Peru) The rooms are spacious and the common areas were nice to chill out and meet people


91%

Super chill vibe that wasn't a party hostel but there were always people around as well. Cute little kitchen where you could get most of your cooking done. Dorms don't have keys just a personal locker bit there's security at the front door. Chilly at night but that's Cuzco, the hostel has an open courtyard.


97%

Loved the atmosphere! It wasn't a crazy party hostel, but wasn't silent either. Great mix. I think this hostel attracts good people and really enjoyed my stay there. Breakfast was also good and staff was really helpful. Don't really have any constructive criticism!


89%

Staff spoke very good English and were quick to help with whatever we asked. Would be good if the private Bathrooms had more space yo hang clothes/towels, weren't see through and the door shut properly. We enjoyed our stay


97%

We highly recommend this hostel. We stayed on 3 separate occasions and were more than happy each time. All the staff were extremely friendly and helpful, particularly Luis, Alexis and Jenny. Hot water, good WIFI (not always in the room). Breakfast was good although juice ran out if you didn´t get to it before about 8.30am. Located within 5 min stroll from Plaza de Armas. The hostel also organised a couple of trips for us which were good. Got a little cold at night but can hire heaters.

Owner Comment (Hide)
Hi Suzanne! Thank you for your comment! We are really happy we helped you and you enjoyed your stay with us. We will keep an eye on the juice, because the point is that you have juice for as long as breakfast lasts (from 7 untill 10) Thank you again for helping us improve our service constantly

86%

We got private rooms, both ensuite and shared bathroom. Quick walk to the Plaza de Armas. Engaging and conversational staff. WIFI was shaky in the rooms but functional in the common areas. Provided several thick blankets and heaters for the cold nights.


83%

Very friendly staff. Great location. Only negative was I found a bunch of dark hairs (I'm blonde) on my sheets so I'm not sure if they were actually washed or not. Breakfast was only bread but hey apparently that's all anyone eats in South America.

Owner Comment (Hide)
Hi Mara! Thank you for your comment! We are sorry to hear that you had a bad experience, but we 100% assure that our housekeeping staff changes the sheets everyday. On the other hand, we are working on some new ideas to give you guys more options during breakfast time, thanks for helping us.

100%

Only stayed one night after our trek, wish we had more time though. The staff is friendly and will let you leave your luggage there safely while you hike to Machu Picchu! There's an attic that only the staff has access too, so you don't have to worry about other travelers having access to your belongings left there. Rooms are spacious and clean. Really cool bar/hang out area. Bread, jam, teas and coffee for breakfast. Thanks for a great stay!!

Owner Comment (Hide)
Hi Erica and thank you for your comment! We have a camera secured storage where you can keep your stuff for as long as you're hiking :) We are now improving our bar area with a roof so it's warmer, you should come and check it out sometime. Greetings!

80%

Good hostel in Cusco. Room was cold so pack warm.

Owner Comment (Hide)
Hi James thanks for your comment! If you ask in the reception you can always get extra blankets if you need them. Weather here is extremely cold sometimes and we want our guests to feel as warm as possible.

83%

A cool place to stay with only minor issues that wouldn't stop us from from staying there again (eg temperamental showers). Friendly staff who stored our bags for free while we did the inca trail and let us hang around for the day for free.

Owner Comment (Hide)
Thanks for your comment Briony! Our aim is to have hot water 24/7 for you, unfortunately we sometimes have issues with the system, but thanks to your comment we will keep that in mind.

97%

Hot showers! Extremly friendly and helpfull staff! Nice owner!


66%

The rooms were quite drafty and cold. The staff said repeatedly that they would turn on the heater but they never did.


89%

Great hostel, with a fantastic staff (mainly the peruvian girl in the reception during the morning), a good common area, and in a nice location. The only complain is the toilets, there are only 2 for all the dorms, could have more. Nice hostel to meet other travelers. Would stay there again.


89%

Good hostel. o


94%

Great hostel, good location, friendly staff and nice beer!


91%

GREAT LOCATION. Very close to the Main Square and restaurants. Staff was great and allowed us to store our luggage during our 4 Day Inca Trail Trek. Kitchen was well equipped for our needs and the common areas were great for socializing. I would definitely return to Dragonfly Hostels.


71%

It's not worth booking a private room at this hostel - the room had no windows, and no privacy thanks to a glass door which had gaps in the top and bottom. Not worth the 80 soles. The dorm rooms actually looked a bit nicer. Otherwise a nice place, the morning receptionist was polite and welcoming.


89%

The staff are amazing. There was an issue with our laundry but the staff were fantastic in helping us to sort it out. Excellent location, really close to main square. Basic breakfast but was great to have it included. We had a private double, bathroom very small (feet in shower while using toilet) and water gets everywhere but still happy and would recommend.


89%

A really nice hostel in good location. Very pretty and chilled out. Quiet though, if you're looking for a big social place with bars etc go elsewhere - there is a bar but it was quiet. I found it perfect for relaxing in Cusco, with no drunk roommates falling around the dorms!


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