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Drop Inn Too Reviews

247 Lavender Street, Singapore, Singapore

Reviews & Ratings Explained

73%Overall Rating

From 30 ratings
  • 72%Character
  • 75%Security
  • 73%Location
  • 81%Staff
  • 71%Atmosphere
  • 66%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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60%

Lack of cleanliness.

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Indonesia
  • Male 25-30
  • (1 review)


63%

far from clean. better not stay here even the staff girl was really kind and cheerful

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • Japan
  • Male 18-24
  • (2 reviews)

Owner Comment (Show)
Hi! Thank you for your response. I am sorry that you do not think that the hostel is clean. I will feedback to our cleaning company that the cleanliness is not up to standard to some guests. In addition, we also want to apologise again that your room do not have windows. This is because we are unable to have windows in every room due to the configuration of the hostel, and that is why we have always stated clearly which are the rooms with windows and which do not. We understand that you are very unhappy that your room does not have windows and you have asthma, that is why you request to change room. We sincerely hope that you can understand our constraints. We hope that your review is objective and not because you are angry with us for not accepting your request.

73%

The facilities were very clean, but would recommend that keys are supplied to lock each individual dorm. Swipe key access was needed to enter the building which was comforting. Staff were very helpful. Only a 5 min walk from MRT.

  • Novice Nomad
  • 02 May 2012
  • Anonymous
  • Australia
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
Hi! Thank you for your comments. We will take not about your comments and discuss with all the staff and the management about this suggestion. Thank you for your stay and we are glad that you enjoyed your stay with us! :)

77%

Great staff, very accommodating. Room wasn't very good, but we switched to a double. Air con was wonderful. Only down side is the washrooms, which aren't in great condition, but they work just fine. Felt very secure with pass cards.

  • Novice Nomad
  • 01 Apr 2012
  • Anonymous
  • Canada
  • Couple 25-30
  • (1 review)


80%

Rooms are sufficient and not to small and was quite clean.However the opposite of the bathrooms can be said.Toilet and shower in one cubicle with no division between the two and very small. Everything you tend to take when going to shower will be wet afterwards.Toilets are also not very clean.For the rest there are no complaints.Lady at reception was very friendly+ helpful in directing us on how to get around and where we could find food. If you are just looking for a place to sleep,this is ok.

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • South Africa
  • Couple 25-30
  • (1 review)


80%

This is the second time we spend the night in this hostel. Overall, this is the best hostel you can find, except for the water, is not warm at all. But anything else is perfect. The staff is outstanding, it's easy to find MRT and close to food center.

  • Novice Nomad
  • 06 Mar 2012
  • Anonymous
  • Indonesia
  • Female 25-30
  • (1 review)


60%

free breakfast is very helpful, hope you can provide laundry area for visitors

  • Novice Nomad
  • 25 Feb 2012
  • Anonymous
  • Philippines
  • Couple 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your email. We do have a small rack at the back exit of Drop Inn where you can hang your clothes. In addition, we also provide laundry services. Please let us know in the future if you require any services so that we are able to assist you when you are here. Thank you for your stay!

100%

great place to stay in SG! :-) it's near an MRT station, and there's a place to eat nearby.

  • Novice Nomad
  • 24 Feb 2012
  • Anonymous
  • Philippines
  • Male 31-40
  • (1 review)


80%

Rooms are basic. Staff is friendly and helpful.


100%

The staff are kind and very accommodating especially Miss Sabrina. She's very kind to us and very sweet.

  • Novice Nomad
  • 17 Feb 2012
  • Anonymous
  • Philippines
  • Male 31-40
  • (1 review)


97%

Loved staying here the staff were lovely and air conditioning was amazing. Only thing we didn't like was that the free breakfast was just toast.

  • Novice Nomad
  • 14 Feb 2012
  • Anonymous
  • New Zealand
  • Female
  • (1 review)


73%

early check in was possible, which was perfect for us. no probs with our stay. staff was friendly.

  • Novice Nomad
  • 10 Feb 2012
  • Anonymous
  • Germany
  • Couple 25-30
  • (1 review)


60%

okay location at the top of little india (walked from there over to the golden mile, kampong glam, the colonial district, chinatown and clarke quay in an afternoon). very basic breakfast. friendly staff. decent wifi in room. we were actually in the drop inn too a couple doors down from the main drop inn. not much ambiance, no real common areas. decent place to sleep (good a/c in rooms).

Owner Comment (Show)
Hi! Thank you for your comments. Drop Inn Too is 2 doors down from the main Drop Inn. Why we split into 2 areas is so that our guests can have access to 2 different types of atmosphere. Guests staying in either hostel can access both hostels at any time. Drop Inn Too is our breakfast area with a small pantry where the guests can microwave food and have some quiet time in the afternoon. However, Drop Inn has the shared computer and the reception, thus, it is more for if you will like to interact.

63%

>Youthful atmosphere. Good location. Free breakfast. A locker for each guest. >AC wouldn't cool the room down even when you set the temp relatively low. It was even shut off an hour or two before noon. >No electrical outlet in the room. What about those who wanted to charge their batteries full but not comfortable leaving their gadgets elsewhere?

  • Novice Nomad
  • 20 Jan 2012
  • Anonymous
  • Philippines
  • Male 18-24
  • (1 review)

Owner Comment (Show)
Hi! Thank you for your comments! We are sorry that the air-conditioning was not cool. We usually service the air-conditioning every 2 months. however, we acknowledged that there was some problems with the air-conditioner in your room. We were informed of it after you left and have repaired it on that same day. Sorry for the inconvenience. There are also outlets in the room. It is under the table in the room, this problem will be resolved if you had asked us about it so we can show you where are the outlets. We do not go into the room to shut the air-conditioner before noon. Thus, it may be because other guests did not know that you were still in the room and shut it when they leave. However, the remote control is in the room, and if you still need it, you can always turn it on again. :)

37%

Shower was filled with fruit flies and was dirty. Toilet seat was broken. Drop Inn Too\'s advertised secure swipe card access wasn\'t working when we arrived - anyone could freely enter the building off the street. We approached the staff a couple of times and were told that it would be fixed on the same day. We checked out a couple of days later and it still wasn\'t fixed. The staff are friendly,but don\'t seem to really care about the upkeep of the property. The sheets and floor were dirty.

  • Novice Nomad
  • 07 Jan 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Hi! Thank you for your comments. We apologised about the shower. I will go and investigate this issue and feedback to my cleaning company about it. The swipe card access was broken over the weekend, that is why we are unable to get anyone to come down. However, it has since been repaired. Sorry for the inconvenience. In addition, please also note that we have CCTVs in the hostel which will enable us to know if anyone enter the hostel unauthorised. Thank you also for letting us know that our staff 'do not care about the upkeep of the property'. I will feedback to them and make sure that this do not happen again. We wash our sheets everytime someone checks out. In addition, we also have our cleaner to clean the floors everyday. However, our sheets are brown and our floors are grey. Thus, it may send the illusion that they are dirty when they are not (compared to lighter colours). If they are really dirty, it will be nice to approach our staff so that we can ask our cleaner to clean them again. Sorry for the inconvenience. However, may I know whether your comments are a bit biased because you asked to get a refund although that is not in accordance with our 72 hours policy and you are a bit pissed off about it? Please try to make this review as unbiased as possible, rather than taking it out on us when you wanted your money back and not allowed to.

83%

Great Hostel! Will definitely come back. Near to MRT station takes 5mins walk to Boon Keng mrt.

  • Novice Nomad
  • 06 Jan 2012
  • Anonymous
  • Malaysia
  • Female 25-30
  • (1 review)


80%

This hostel is fine for a reasonably priced place in Singapore. Not the best hostel I've stayed in - little things like having soap in the shower (they didn't) make a difference to being comfortable. I liked the location near Little India.

  • Globetrotter
  • 24 Dec 2011
  • Anonymous
  • Australia
  • Couple 25-30
  • (27 reviews)


90%

Nice hostel with friendly staff and excellent security. electronic card to access, free simple breakfast, hot and cool water, free laptop and wifi for guest? you just can say thats very cheap for Singapore hostels. definitely will recommend drop inn too to my friend, and definitely will come back for my trip next year....




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