East London Reviews
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My friend arrived in England and I booked and got a confirmed reservation. However on arrival, the Manageress interrogated my friend, asking a series of questions such as to remove his hat and once done why he had an old scar, Why he didn't have any large bags , why he couldn't stay with a friend and finally, when asked his nationality, said they were full and that the reservation was a computer error! She also refused to refund the deposit - Reported to Hostel World. Very unpleasant experience