- Ireland, Couple, 31-40
- Novice Nomad
- 5 reviews
Felt like we got duped into taking a more expensive room than we wanted. No a/c. Basic breakfast.
Dear Mr, We are very sorry you felt duped into taking a more expensive room. You have booked a two single bed private suite, but mention that you prefer a double bed at the check-in, so we offered you 3 options of double bed ensuite. I´m the owner and have checked you in. I remember offered 3 options with diferent rates, and you picked the most expensive, there was no intention to dup any one in here. We like our guest to feel happy here. We would like to mention that your are right, our brekfast is basic because it cost only R$10. and we offer a portion of fresh bread, 1 slice of cheese, a home made cake piece, and a buffet of natural fresh fruit juice, coffe, milk, tea, granola, whole grain bread, fruit, butter and jelly. Kind Regards, Malu
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