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El Alcazar Reviews

Balcarce 81, Salta, Argentina

Reviews & Ratings Explained

82%

Rating
79 Total Reviews
  • 77%Value For Money
  • 89%Security
  • 97%Location
  • 94%Staff
  • 83%Atmosphere
  • 66%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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46%

We would not stay here again. On arrival there seemed to be no record of our reservation, and we were put in the room close to reception which was awful! Very noisy (we could hear absolutely everything!), smelly and not very clean. We slept on top of the bed in our sleeping bags because the bedsheets looked and smelled unclean. The decor is extremely dated, and there were holes in the bedspreads. Breakfast was basic- bread, croissants and jam, cordial (like Tang), tea & instant coffee.


91%

Staff très gentil, les petits déjeuners. Laissent à désiré ( café en poudre et pain sec).


77%

Although they advertise laundry service, they DO NOT offer it.

Owner Comment (Hide)
We are so sorry , but we recently have severals problems with guest clothes , that we should pay and we decided not to do laundry anymore



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