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El Genoves Hostal

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9.0
Superb 302 Total Reviews
  • Value For Money 8.5
  • Security 9.0
  • Location 9.8
  • Staff 9.4
  • Atmosphere 8.6
  • Cleanliness 8.9
  • Facilities 8.7
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9.0
Superb 302 Total Reviews
  • Value For Money 8.5
  • Security 9.0
  • Location 9.8
  • Staff 9.4
  • Atmosphere 8.6
  • Cleanliness 8.9
  • Facilities 8.7
El Genoves Hostal Located at Calle Cochera de Hobo 38-27, , Cartagena.
El Genoves Hostal
Colombia
Cartagena Bolivar 130001 Calle Cochera de Hobo 38-27
90% 302
10.4270402 -75.5480191
El Genoves Hostal
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Couple, 18-24
  • Novice Nomad
  • 2 reviews
15th Jun 2016
6.0

We stayed in the 4 bed dorm but you would be better in the 8 bed one which is MUCH bigger than the small dark space we stayed in. They advertise a kitchen but they have NO FRIDGE for public use so I don't see how you could self-cater. They wont let you use the two staff fridges even if you beg. Our aircon was broken during the stay and leaking water to the room. The pool is a god send in the heat but the smell of the unclean toilets spoils it some. Apart from nice Andres, the staff were rude.

    • 4.0Value For Money
    • 4.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear Guest, For us your opinion is very important because with it we can improve our service. But we have to clear some points. First, our 4 beds dorm, is not a dark place as you said, in 3 years of operations you are the first person who say that. Our 4 beds dorm gets natural light from outside and of course it is well illuminated. Of course the 8 people dorm is bigger, is for 8 people, logically it has to be bigger. We dont have 2 fridges, we have just one and is not for the staff, we use that fridge in order to keep the food that we use in the preparation the breakfast every morning for our customers. Yes,we had a problem with the air con the night that you arrived, but next day in the morning we fixed the problem. We clean toilets 4 and 5 times in a day, in that sense you can persive how clean are our toilets. The staff was not rude, we cant say yes to everything because we have rules in order to not bother our other guests. Thanks for the review! Genoves Hostal

  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 2 reviews
5th Jun 2016
9.4

This is a fab hostel, clean, chilled and a great location but above all its the staff really make the place here. They all go above and beyond to help you out. Could not recommend more! :)

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
5th Jun 2016
9.7

Andres is the best!

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • USA, Male, 18-24
  • Novice Nomad
  • 1 review
5th Jun 2016
10.0

Best place in Cartagena fosho! Will come back and recommend to all my friends!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
3rd Jun 2016
8.9

Chill hostel. Nice pool.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Australia, Couple, 18-24
  • Novice Nomad
  • 4 reviews
30th May 2016
9.7

Was a beautiful place to stay! Nice and relaxing, the roof top is such a lovely place to be at night. The pool was also a bonus to cool off during the day! Bathrooms were clean and the staff were so lovely.

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Canada, Female, 31-40
  • Novice Nomad
  • 2 reviews
29th May 2016
8.9

Overall a nice and well kept hostel, the beds are comfortable but the rooms are quite small. Further away from the other hostels and the 'happening' part of town (Calle 10).

    • 10.0Value For Money
    • 10.0Security
    • 6.0Location
    • 10.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Colombia, Female, 25-30
  • Novice Nomad
  • 3 reviews
27th May 2016
9.1

Is a really nice place to stay, the people is really warm, really good location and clean facilities.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
26th May 2016
8.3

The pool is definitely a plus in such a hot town! We used it every night. Andres, from the front desk, is super nice. Do not expect to use the kitchen. It was not made for guests to use it. This was not a problem for us, but might be a point to be considered if you plan a very long stay. The place is charming and the street is one of the most beautiful in town.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • USA, Male, 18-24
  • Novice Nomad
  • 1 review
25th May 2016
9.7

Great location inside the walled city. Air conditioning in the room from 10 pm to 10 am.

    • 8.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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