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El Manzano Reviews

Av. El Puerto 449, Puno, Peru

Reviews & Ratings Explained

77%

Rating
117 Total Reviews
  • 81%Value For Money
  • 83%Security
  • 75%Location
  • 78%Staff
  • 71%Atmosphere
  • 80%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Its a relaxed welcoming place rooms , near to the bus station and the port. Small kitchen and quiet courtyards

  • 13th Aug 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)


63%

One of the rooms had no ventilation and reeked of sewage. The staff were mostly (2 people out of three) attentive and pleasant. Our reservation was not fulfilled as requested (four rooms requested, only three rooms available), yet staff expected payment for all four rooms. Also, their choice of exchange rate was completely arbitrary and quite different from that used elsewhere (to their favor). Further, staff refused to disclose source for exchange rate. Cannot not recommend this hostal.

  • 12th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


97%

We are a family of three adults and we enjoyed our stay here. We felt the room was bright and well maintained. The owner was very helpful and really cared about his establishment and his clients. We cold walk into town in 10/15 minutes. They were able to organise trips out to Lake Titicaca and Sillistrano towers.

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


71%

Located between the town centre and the port, with a 15 minute walk to the bus station, El Manzano was fine for the one night I stayed there. Expected temperatures for each time you want to use the shower are posted, as the hostel uses a mix of solar and electric power to heat the water. Nobody seemed to speak English, which was no big deal, though they did want payment in Nuevo Sol rather than the US dollars that it requests on your Hostelworld receipt. Not fancy, cheap and clean.


49%

We didn't actually get to stay there. They sent me an email the night before we were to arrive and said that some other travelers had decided to stay so they were sending us to KANTAYA HOSTEL down the road. That place was easily the worst we have stayed at in a month traveling. There was one man who managed the place who was nice, but it was pretty bad. Dingy, no clean towels, toilet leaked, construction going on above, etc. we wanted El Manzano because it was supposed to be a quiet place.

  • 13th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


57%

I probably wouldn't recommend this place. I'm not fussy but I booked and paid for a private with ensuite and received a twin with share bathroom (I don't think an ensuite exists here). The beds and pillows are like stone and there is a school or some facility right next door which means it's very noisy from 8am to 5ispm. Location was good but plenty of other hostels with good hostel that might be able to offer a better nights sleep.


71%

Very nice staff. A simple place with everything you need. Plenty of blankets to keep warm at night. Breakfast was ok. The only issue we had is our private bathroom smelt very bad. I would recommend a shared bathroom than a private.


89%

A little off the beaten and away from the central core around the plaza del armas but good location on the way to the lake. The bathroom could use a bit of work in terms of smell (maybe time of day? maybe older building?) but overall I'd stay here again. They also had portable heaters for rent as it was quite cold on the night I stayed here but the bed had tons of blankets. On the scale of Peruvian hostels I've stayed in I wouldn't put it at the very top of the list but it's totally adequate.

  • 7th Jun 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 31-40
  • (1 review)


91%

Very hospitable owner. When our tour company didnt pick us up for 2 hours, the lovely man paid for a taxi for us to the tourist information office. He was very kind


91%

Great place. Good wifi reception as well. Located near the port and bus station. A 15 minute walk to the Plaza de Armas. Good staff.

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74%

cold showers, nice rooms and helpful staff. Thank you for the good care.


86%

I stayed in the hostel for two nights. It is a very quiet hostel where you do not meet a lot of people. It is located between the town center and the port, both in walking distance (approx. 10-15min). Since the showers are heated by solar energy, the temperature differs according to the day time. However, in the bathroom one can find an overview of the hours and the expected temperatures. I took a shower in the afternoon and in the evening and both times it was almost boiling hot. Nice! :)


60%

"Check in anytime" does not actually mean anytime so if you arrive on a night bus expect to wait several hours for your room. They did provide a "waiting room" where 2 of the 5 of us could sleep but it reeked of cigarettes so none of us used it. Also initially set aside a 3-bed and a 1-bed instead of the 3-bed and 2-bed we requested. TV/DVD did not work in common room either. To give them benefit of the doubt staff eventually fixed the room problem, were friendly and provided good advice.

Owner Comment (Hide)
Dear Guest, we apologize for what happened, but I think there was a confusion in the reserve and differentiate one double bedroom and one twin, sometimes the translation is not exact. The common room offers a TV and a DVD with premiere movies , if any tourist friend does not know how to use it, you should only seek help from the staff and will be attended to quickly and cordially. The arrival time previously always coordinates in the confirmation of the reservation, for added comfort. Regards

97%

The hostal is very nice with a lovely courtyard where you can relax. The staff is very friendly and helpful but they only speak Spanish. We managed to book a tour and an extra night by playing charades. No problem. The hostal is really perfectly located. a couple minutes walk to the centre of puno and lake titicaca. Take a tour to the islands, you'll love it. Uros is cool but not great. Amantani and Taquile are just lovely and awesome. We had some great markets around the hostal. Local markets.

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86%

Good value for money hostel in Puno. Close to Plaza, port to lake Titicaca and very close to busstation and Perurail. Staff will always help you and is very friendly, However the same can be said about almost every hostel in Peru. If you're planning on staying at Puno en want to visit Lake Titicaca, book the tours at the hostel. Their prices are excellent and they'll plan everything for you. Rooms are clean, nice, warm enough and ideal if you're looking for some privacy.

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83%

it was a bit cold in the hostel and the rooms and no heaters were provided. I also did not ask for a heater or extra blankets. No real central area to mingle, a very quite place to stay.

  • 5th May 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
In the Peruvian highlands are in the winter season and there is intense cold in the city, our house has electric heaters that you could be rented for only S/10.00 soles, but we also have the option to provide more blankets if you feel very cold in our house we are always to serve them

60%

Fine enough place. Appreciate them looking after luggage after check out. Wouldn't call it 'hot water'.


91%

I had a nice stay at el Manzano.all was good- very nice staff, clean room, nice breakfast (croasant, yogurt, a bit of cereal), good wifi.its a bit out of the center so you need to walk some 10 min but for me that was not a problem.


89%

Nice hostel with a patio. Room a bit old but clean. No heating in the room so it was a bit cold but i think you can rent one at reception for 10 soles. But we had 4 blankets in our bed so we were not cold. Good breakfast. Hot showers. You can book cheap excursions at reception. Very good location : half way beetween buses station and town center. Good price-quality ratio

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