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El Viajero San Andres Hostel & Suites Reviews

Avenida 20 de Julio Nº3A - 122, San Andres Island, Colombia

Reviews & Ratings Explained

84%

Rating
631 Total Reviews
  • 83%Value For Money
  • 87%Security
  • 86%Location
  • 83%Staff
  • 85%Atmosphere
  • 83%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

No hot water but it is a decent spot in downton


100%

This Hostel is run very well with staff available & knowledgeable. There are fresh linens given to each new visitor & a security safe for each visitor as well as a lockable locker under the bunks & beds that are quite comfortable. Interesting, just inside the entrance is a shower to rinse off the sand from the beach. The Breakfast that's included is more than adequate to start the day. A great view from the upper floors & nice breeze that comes thru. It is in an easy access area along a Main St.


69%

The bathroom and the toilette was not in a good shape and didn't work well .

  • 11th Feb 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


43%

Awful. TV didn't work, shower didn't work for part of stay. Really loud, very annoying girls being incredibly loud right outside our room until 4am both nights we stayed. Golf cart they sorted out for us was dangerous. Neither steering or brakes worked - just as well its top speed was about 1mph. On the plus side the staff were nice and helpful. When we returned to San Andres we styed somewhere else which was much better and much cheaper.


94%

I really liked this hostel for 10 days had problems for 2 days coma lack of water that was soon resolved. The breakfast sometimes lacked cheese and cake, but for those looking for a cheap place close to everything and this place is ideal. clean place, internet does not work and sometimes they do not link out of the country even charge it is bad for those who need communication. 'gostei muito desse hostel fiquei por 10 dias tivemos problemas por 2 dias coma falta de agua que logo foi resolvido.

  • 7th Feb 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 31-40
  • (1 review)


49%

I was in a room of 8 and we didn't have water for 4 days!!!!!!!! and just after complaning A LOT we got some money back, and the staff wasn't helpful at all and they pretend that they do not understand brazilians speaking spanish...ridiculous!! and the manager was always running away from us!!! DO NOT STAY AT EL VIAJERO in San Andrés! Horrível! faltou água, os funcionários não ajudavam em nada e a gerente só fugia da gente! ¬¬

Owner Comment (Hide)
Gracias por tu comentario..fueron dias muy dificiles que pasamos en el hostel, pero es seguro que por nuestra calidad de servicio no volvera a repetirse, lastimosamente fuiste una de las afectadas y ante eso el viajero nunca se nego a dar la cara solo que en esos momentos la gerente no era muy util en recepcion sino buscandole solucion al problema, pero en su momento se hablo con todos y cada uno de los que quisieron hablar con ella, ojala podamos contar con tigo en una nueva oportunidad

60%

good: cheep and safe stay. recommend it. downs: we had one week lack at the air conditions. it was almost flooding our room and they couldn't repair it for a week. if you want to stay cheap at the island and to meet traveler, i would recommend it. but don't expect to much. cheers!


77%

Great location. Staff was rude. A/C location is horrible. It was on my side of the bed so I was freezing to death at night.


77%

Goof place to stay. Nice staff, good location, close to center and to the beach.


100%

nice site warm atmosphere, the staff makes you feel at home especially sandra is very special. thanks for everything. recommended 100%

  • 19th Jan 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


100%

very nice 100% recommended

  • 17th Jan 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


34%

The hostel is definetly not worthing the price the hostel is a big mess total disorder loud music at night no hot water in shower internet was not working the staff was stressed and not very helpfull

  • 15th Jan 2014
  • Novice Nomad
  • Anonymous
  • Tunisia
  • Male, 31-40
  • (1 review)


83%

Just too many young ignorant girls from argentina when i was there but the rest was great!


100%

Deben saber que el hostel no tiene agua caliente para ducharse, la que no resulta necesaria; por cuanto hacer calor y al volver de la playa una ducha fresca es lo ideal.

  • 6th Jan 2014
  • Novice Nomad
  • Anonymous
  • Argentina
  • Female, 25-30
  • (1 review)


71%

Five floors.. Lack of atmosphere.. Staff is ok but not too enthuastic.. Lack of atmosphere in the bar.. Its okay. We had good people in our room, so we met people but otherwise a bit hard to meet people.


74%

The hostel has everything to become a great place!!. What it needs is to make it a bit more cozy, a place where you can relax. The bar has no comfortable seats (or a couch) and the TV-room is to warm, dark and next to kitchen and toilets. P.s. sounds like a complaint, but it's just an advise ;)

  • 18th Dec 2013
  • Novice Nomad
  • Anonymous
  • Colombia
  • Couple, 25-30
  • (1 review)


94%

Nice place, near the airport which is very convenient


86%

I stayed in Viajero Hostel from 8th to 13th of December 2013. I really liked my stay over there and I would recommend it to any visitor on San Andres. The location is perfect, it is very close to the main streets and to the beach. The staff is very helpful and cleanliness is an advantage. You can also buy some trips in the hostel and the prices are reasonable. The only inconvenience was the Internet which was very slow and it was very difficult to connect with it.


80%

A bit expensive


91%

Best place to be, but if u want to cook, the worst place. They have the basic..... I think they are a little cheap for that, but......Their strengh is the staff. Wow!-) The staff is just amazing n the ambiance with their bar on the roof far from the room so if u want to be quiet it's possible.


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