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Elisabeth Guesthouse Reviews

Holochergasse no. 17, Vienna, Austria

Reviews & Ratings Explained

70%

Rating
487 Total Reviews
  • 64%Value For Money
  • 78%Security
  • 71%Location
  • 82%Staff
  • 65%Atmosphere
  • 67%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Das Personal war freundlich und zuvorkommend nur leider hat die Heitzung nicht wirklich funktioniert und bei -5°C war das kaum auszuhalten. Das Bad war zwar einigermaßen sauber, allerdings gab es in einem der Zimmer Bettwanzen. Staff has been very nice. Unfortunately the heating didn't work properly, so we nearly froze to death having -5 degrees outside. Our bathroom has been clean, though there has been a problem with bedbugs in one room.

  • 24th Jan 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hallo, danke für euer Feedback. Es tut uns leid, dass ihr teils negative Erfahrungen bei uns gemacht habt. Die besagten Ungereimtheiten wurden sofort nach eurer Abreise beseitigt. Es freut uns, dass ihr mit der Sauberkeit im Bad und mit unseren Mitarbeitern in der Rezeption zufrieden gewesen seid. Bis zum nächsten Mal! Liebe Grüße!

37%

Accommodation without heating even though there is gas heating in the house! The gas fireplace is key-locked! Bathroom and toilet facilities including a hall and a kitchen are all without heating. Kitchen with no usable cooking appliances and with very inappropriate and dirty cooking dishes. Very disappointing and infamous for Vienna!


37%

The owner was nice, showed us the main points on the map. Apart from that, everything was very disappointing. First, we went to a double bed bedroom, but it was two single beds together instead of a big one. A huge hole between them. Second, there was just 1 towel/pers, and they were microscopic, not even for hands they would be good. Very short and dirty blanckets. No stove. No blinders in the window. No washing machine. No hairdrier. Smelly fridge. Internet didn't work at all.


89%

The four bed suit was wonderful except that the toilette was outside the suit even the the shower was inside. Conviently located near supermarkets and the underground. The staff was helpful and friendly. It was very quite with few other guests to socialize with.




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