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Emerald Fields Reviews

Via Guelfa, 59, Florence, Italy

Reviews & Ratings Explained

79%

Rating
2462 Total Reviews
  • 76%Value For Money
  • 77%Security
  • 91%Location
  • 75%Staff
  • 73%Atmosphere
  • 82%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

The place was good but the staff was unpleasant. You can't go in our room between 11am and 2pm. Just because of the wet floor. One guy of the staff didn't allowed me to go upstairs, even if i needed my ID for important stuff. Be careful, if you are looking for a good atmosphere with friendly people, don't go there.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


94%

My stay at this hostel exceeded expectations. The hostel is very clean and the staff is beyond friendly. Since it is not too big, everyone that stays there is very friendly and tries to know everyone. The cleanliness also exceeded expectations. The only problem was that there is no stove, but that can be replaced with the microwave and a electric pot to boil water. Over all a great hostel, i recommend it! :)


91%

Nice clean, comfortable hostel. The cleaning lock out is a bit inconvenient but the hostel was immaculately clean so worth the wait!


94%

We thoroughly enjoyed our stay at Emerald Fields! The staff was great; Daniel especially helped make us feel at home. The location couldn't be better. It's a 5-10 minute easy walk to the train station and the rest of the city is easily accessible by walking as well. The lockers were big enough to hold my 55 liter backpack. The terrace is a nice place to relax and drink a cup of coffee. I would recommend this hostel to anyone traveling to Florence.


74%

Front door does not lock, neither do individual dorm rooms. There is a working lock on the door that separates the lobby from the reception area, but anyone staying in the hostel can walk into your dorm room. Location is great and I had no problems with the staff members, but the security issue was very uncomfortable.


71%

nice hostel, my room did not have a key so people could come in and out as they pleased. had a mandatory lock out period from 11AM-2PM which is a pain sometimes. had a free small breakfast, not really filling though. not bad considering Florence is really expensive.


60%

It was close to the train station which was a plus, but they don't give you room keys...


46%

We had a terrible stay at Emerald Fields. There is only one person working at a time, so they have to do everything and they are very disorganized. My shoes went missing after the lock out cleaning one day, and when I asked the reception for them, the worker told me I must have stolen those shoes because that's not the bed I was staying in. When he checked us in, he didn't even show us around the hostel, so how would he know what bed I was staying in. Would never stay there again!


49%

The staff was extremely unfriendly. We were told to be at the hostel at a certain time after a full day of travel to check in and get our room and the staff member checking us in was not only late but ate a sandwich and mopped the floors before he would show us our room. The hostel is also not a friendly place to meet other people traveling. Finally false advertising led us to believe there were emerald fields.... There were none


77%

The staff could have been a lot friendlier more welcoming. The location is the best part of the hostel. The lockers in the room are very run down- mine was practically broken. It wasn't the greatest hostel I stayed at but everything was clean and what not.


60%

Would probably not stay again, I've heard there are better hostels and would look for one. Beds are all lined up right next to each other. No way to really meet people just basically a place to crash. Very, eh.


83%

They were very adamant about kicking you out during cleaning time which inconveniently starts at 11 am until 2 pm. We paid a lot for the hostel and I don't appreciate being kicked out for such a long time everyday. The location was ok but the rooms were nice and felt very Tuscan.


74%

Hostel screwed up our booking from a twin room ensuite to a twin room shared bathroom but was kind enough to offer a discount


74%

Front door and room door have no locks but you do get your own locker. Location is great and very central. Breakfast is only two small slices of white toast and cookies, so you may want to buy more stuff for yourself.


80%

I must say that my stay was very good the location is excellent with clean rooms and clean enough bathrooms, the atmosphere is good and I should mention that in terms of staff, who worth it the most, is Daniel the Mexican guy, who is at the reception, he is a great guy, that can help you choose the best option in your days in Tuscany and have a great chat after a day of touring in the beautiful Florence

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 31-40
  • (1 review)


54%

I can't say enough about the location. It's within walking distance to the train station and everything else in Florence you could want to see. That being said, I would rather stay on the steps on the Uffizzi than stay here again. There is no air conditioning, so you have to leave your windows open at night and get eaten alive by mosquitos. There are only 3 one person bathrooms in the whole place so you have to fight people for a shower in the morning and night. I would never stay here again.


83%

I really enjoyed my 2 night stay at Emerald Fields. It's really close to the central market and leather market and a walk away from everything else, which is sort of a default in Florence since the city is pretty small. The bed are ridiculously comfortable. Our room didn't lock which was a bit odd. But other than that they have a nice back patio, well lit hostel and a friendly staff. I did my laundry here and it was ridiculously easy and done better than I expected - they do it all for you!


94%

I don't leave reviews, but my friend and I just stayed here and had the best hostel stay we have ever experienced! Definitely recommended, especially for groups. Very close to the train station and the duomo :)

  • 1st Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


77%

I really enjoyed my stay here. The rooms are very comfortable and clean. The kitchen was a great place to meet other travelers. And it seems that everyone staying here were travelers which is nice because you are able to meet a lot of people to travel with.


71%

I was very disappointed upon entering this place to discover a severe lack of emeralds and fields. I also think this hostel needs to redefine its idea of how a dorm room should be set up. Rather than have 3 beds right next to each other (making for extremely uncomfortable pillow talk with someone you just met 5 minutes ago) it's probably a better idea to have bunks so at least there's an illusion of privacy. Also ventilation was lacking a bit, the stench of stinky feet was not a nice aroma.


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