No.16, Four Eyes Well, Hu Pao Road, 310008, Hangzhou
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 82%From a total of 42 Reviews
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83% Customer Rating
Novice Nomad (3)
Lovely garden, very helpful and friendly staff. Englisch very good. Not very central but bus connection good. Lovely garden, very helpful and friendly staff. Englisch very good. Not very central but bus connection good. ...Close
stefanertle8681, Germany | Couple 31-40 | 08th November 2009
83% Customer Rating
Novice Nomad (3)
We had a very lovely stay and I will definitely recommend this place to my friends. However, I was under the impression that a three bed room would mean three single beds or 1 single bed and 1 bunk bed. Instead we got a double bed and a single bed.We had a very lovely stay and I will definitely recommend this place to my friends. However, I was under the impression that a three bed room would mean three single beds or 1 single bed and 1 bunk bed. Instead we got a double bed and a single bed....Close
leahk_uk5227, England | Group 18-24 | 08th November 2009
70% Customer Rating
Novice Nomad (1)
Overall a nice hostel situated in a nice environment upon the hill. However, beds are too hard, even for Chinese standards. Bathroom cleanliness could be improved. Overall a nice hostel situated in a nice environment upon the hill. However, beds are too hard, even for Chinese standards. Bathroom cleanliness could be improved. ...Close
gertjandieleman408, Netherlands | Male 25-30 | 20th September 2009
76% Customer Rating
Novice Nomad (7)
The hostel is rented by the people who run it but the Chinese family who own it still live on sight and they are not visitor friendly at all. The people who run the hostel are really friendly and helpful but the hostel is too far away from West lake, the City and places to eat.The hostel is rented by the people who run it but the Chinese family who own it still live on sight and they are not visitor friendly at all. The people who run the hostel are really friendly and helpful but the hostel is too far away from West lake, the City and places to eat....Close
zoe_knowles5719, Australia | | 06th September 2009
80% Customer Rating
Novice Nomad (1)
Very comfortable and airy rooms. Cool refreshing mountain air and tranquil atmosphere makes this place a great holiday retreat for those seeking to get away from the hustle and bustle of west lake. Friendly dogs and staff were very helpful in securing the Impression West Lake tickets for us. Only thing is it's quite far from eateries.Very comfortable and airy rooms. Cool refreshing mountain air and tranquil atmosphere makes this place a great holiday retreat for those seeking to get away from the hustle and bustle of west lake. Friendly dogs and staff were very helpful in securing the Impression West Lake tickets for us. Only thing is it's quite far from eateries....Close
veronica_csl2996, Malaysia | Female 31-40 | 01st September 2009
60% Customer Rating
Novice Nomad (1)
the two bosses were very friendly with perfect english. she even got some train tickets for us!
another lady at the reception hardly spoke english and started to argue when i wanted to get my deposit back but finally everything turned out ok.
the room was clean but the closets unfortunately were smelling of mould!
location was beautiful and quiet but quite far away from the city.
internet was completely free!!the two bosses were very friendly with perfect english. she even got some train tickets for us!
another lady at the reception hardly spoke english and started to argue when i wanted to get my deposit back but finally everything turned out ok.
the room was clean but the closets unfortunately were smelling of mould!
location was beautiful and quiet but quite far away from the city.
internet was completely free!!...Close
Johanna, Austria | | 24th August 2009
66% Customer Rating
Novice Nomad (5)
When we stayed at Emeralds, they didn't have a kitchen and couldn't serve breakfast. Then there is a long way to get some food - and planning your day gets a little hard.When we stayed at Emeralds, they didn't have a kitchen and couldn't serve breakfast. Then there is a long way to get some food - and planning your day gets a little hard....Close Read Owner Comments
Julie, Denmark | Couple 18-24 | 14th August 2009
86% Customer Rating
Novice Nomad (2)
The best room we stayed in China.The best room we stayed in China....Close
jansvobodacz, Czech Republic | Group 18-24 | 11th August 2009
60% Customer Rating
Novice Nomad (2)
a nice place but unfortunately a bit far off the lakeshore and the citycentrea nice place but unfortunately a bit far off the lakeshore and the citycentre...Close
renzoponso412, Italy | Group 41+ | 10th August 2009
73% Customer Rating
Novice Nomad (1)
appreciated luggage storage capabilities. helpful in lobby. had to ask for towels. appreciated luggage storage capabilities. helpful in lobby. had to ask for towels. ...Close
bpoelstra1630, USA | Group 31-40 | 05th August 2009
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