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Emerald Palace Reviews

Via del Ariento 2, Florence, Italy

Reviews & Ratings Explained

87%

Rating
999 Total Reviews
  • 83%Value For Money
  • 85%Security
  • 97%Location
  • 87%Staff
  • 80%Atmosphere
  • 92%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

This place was clean and in a good location. Having good roommates helped make this place better. An 11am-2 pm room lockout for room cleaning seemed excessive but my stay was good overall.

  • 19th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


100%

Definitely one of the best hostel experiences I've had. The staff, from those working behind the desk to those in charge of cleaning the hostel, were all very helpful, friendly, and flexible.


91%

Great spot. Good location. Would stay there again

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


89%

Exceptionally clean and secure, and the staff were very helpful, attentive and happy to chat. Rooms are really well thought out - no bunks, plenty of space between the beds, immaculate shower room with a hairdryer (!) and lots of hanging space. Breakfast was limited but enough to start the day. Only drawbacks would be that it would be good to have lockers in the room for valuables rather than small lockers on the landing and that a 3euro charge to store bags (very safely) is poor.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

The owner and staff were so welcoming! The hostel facilities are the cleanest I've ever seen, the bathrooms were super clean and the bedding was washed everyday. They are strict about you being out of your room between 11am and 2pm. But as a result the entire hostel was sparkling clean. The hostel was perfectly located near everything! Is highly recommend staying here!

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


60%

While the location was excellent it was very difficult to find and not at all marked. While the rooms themselves were okay and the common area was nice the overall feelibg was very dirty. For the price staying further away somewhere nicer is highly recommended since Florence is only a small city and easily navigated by foot.


91%

The breakfast and cleaning lady was very friendly and made the stay even more memorable. Antonio was also extremely friendly and helped whenever he could.

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


94%

Very clean, nice and spacious room. Great location, friendly and helpful staff. Breakfast was little, but good considering the price. Absolutley better than nothing. I had a great stay!


77%

Nice quiet hostel very close to all attractions. Definitely not a party hostel. Very close to s.novella train station made this hostel great for seeing all the sites of Florence. Basic breakfast of toast and coffee


71%

WIFI didn't work in the room due to old, thick, concrete walls. We had to go to the common room which is only open until midnight. There was a washer in our room, which was great, but no dryer. When we asked if we could hang our clothes on the lines outside, we were told no. We made due by hanging clothes in front of a fan in the room. It was very hot and no air conditioning. Again, we used the fan. The location near the San Lorenzo market is amazing but the directions online aren't good at all.


97%

One of the best places we stayed at for a hostel with plenty of room and strong wi-fi everywhere


80%

Lock out between 11 and 2 pm is serious business. I was sitting in the foyer at 12 pm and the older lady told me, in emotive italian, to leave the property. Conversely, they do a good job cleaning. You have access to small lockers in the communal area. I didn't use them. The hostel is clean and orderly with a fantastic location. The younger gents are very helpful. Older italian lady is like a Italian mother - if you cross her, she'll fire her shoe at you (forgive the Eddie Murphy reference).


94%

Everything is great, like breakfast will be served by the nice lady in the kitchen. The thai staff was helpful too when checking in and providing info about that place. There is a "lockdown" period for cleaning between 11am-2pm where you cant stay in your room, but it doesnt bother me. The only small issue i had was that the wifi is a little spotty at my room.


100%

Loved loved loved emerald palace! Our four person private room was gorgeous and spacious with two beds located on an upper lofted floor. It was also decorated in all purple. Would definitely stay again!

  • 27th Jun 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


100%

quiet nice, got everything very good.


94%

Overall great experience only tiny flaws were no lockers, however room had a secure lock so didn't bother me personally & WiFi didn't really work. This wasn't too much of an issue however as bars and restaurants had WiFi just a bit irritating at night or in the morning before you leave.


97%

Breakfast isn't much, but everything else was great.


97%

We loved our stay at this hostel. It is in the ehart of a really cool market and a 5 minute walk from everything you want to see in Florence. The woman who checked us in was sweet and happily answered our questions. There aren't big lockers for your bag, but small ones for valuables. The rooms are beautifully decorated and spacious, and the bathroom wa a dream. The cherry on top is that it is a 5 minute walk from the train station. I would absolutely reccommend this hostel.


94%

Great location...very helpful staff...fabulous room.


71%

Takes time to find the hostel and about 15 mins. on foot from station with luggage. No lift, Simple breakfast. My room for 6 beds (duplex) large, clean, and new decoratoin. Restuarants, food court, supermarket are near the hostel. Nice staff and helpful.

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 41+
  • (1 review)


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