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Emeralds Place Reviews

Cannaregio 5590/A, Venice, Veneto, Italy

Reviews & Ratings Explained

68%

Rating
77 Total Reviews
  • 58%Value For Money
  • 73%Security
  • 88%Location
  • 62%Staff
  • 63%Atmosphere
  • 74%Cleanliness
  • 62%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

Very expensive, not much happening inside the hostel. Kind of bland cause there is no gathering room where everyon that meets can just hangout and talk.


69%

In Venice everything is expensive but I think this hostel didn't worth for the price, nobody was there most of the time (night, morning,...) The hostel was very pretty and the utilities was very good. The hostel says bed and breakfast but nobody was there to explain to us if there is or not...


94%

This place was incredibly nice. It was a perfect location just minutes away from everything you wanted to go. It is a little hard to find, but what isnt hard to find in Venice? I had new sheets every day and it was always really clean by the time i got back at night. I loved it here!

  • 23 May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


63%

The manager is quite a schemer, I wouldn't go back for this reason alone.

  • 18 May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


51%

The hostel was ok, the staff was really poor, in fact, there wasnt really a staff...theres only one person, Emilio, and his not there all day...so, if something happen to you...u are alone there! Also, when i arrived they chargedme some tax, that it wasnt explain in the website before i have arrived.... it was ok...but i wouldnt like to come back


83%

It was very hard to find because i didn't follow directions nor did I take a water bus. BUT after calling so much while lost, someone went to find us and brought us back to the hostel. He was very nice and helpful! It was a nice shared apartment with kitchen appliances and a clean bathroom. The room was nice; no t.v.(which was alright with me). The location was great! Our room door didn't lock but we are pretty flexible and asked for a lock for the wardrobe; it was pretty heavy duty.

  • 18 Apr 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)


34%

We spent a weekend in this hotel and the only advantage of this place is its' location. From prices to atmosphere- everything is terrible: - we booked a shared bedroom for 4, we got a shared bedroom for six -the bathrooms were filthy -the atmosphere is terrible, you can expect to be awakened by staffs' quarrels which will continue all day long -the prices are incredibly high for this quality Thaht is why we do not recommend this place.

  • 29 Mar 2013
  • Novice Nomad
  • Anonymous
  • Poland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
I'm sorry you were not happy here. The bathrooms are cleaned every morning when the cleaning lady in a hostel but you can not expect them to be clean all day. Through the agency you can book the bed, do not book the rooms. For the noise you heard, I'm sorry but as you know this is a hostel and if I wanted to sleep until noon in silence would have had to book a hotel room.

69%

Bad points: Hard to find and not clearly marked or even directed. Amenities are either too small (pots and pans), not working (oven, hot water system, wifi) and expensive (laundry) Expected and listed amenities can't handle more than five people using it (wifi, hot water) The staff are friendly enough, but aren't around enough, are unwilling to fix any problems and are very loud.. Good points: Excellent location Good security (locks provided) Beds are clean comfortable Not recommended.


74%

owner was very nice and caring. helps that the place is really small, only like two rooms. downsides: you have to walk through someone else's bedroom to go to the bathroom. there's also no locks on the doors but the outside door is locked, as is the gate, and the lockers are huge (more like closets). major complaint is cold showers and no heating. i'd wake up shivering in the middle of the night, even with socks and long sleeves/pants on, but this shouldn't be a prob for summer travelers.


57%

I stayed in a room with 5 beds, and everyone in the hostel had to walk through the room to get to the only bathrooms on the other side. Also, the beds in this room were 6 inches apart with no privacy. There was also a foul smell in the hostel the entire 2-night stay.

Owner Comment (Hide)
the smell is due to the hight water. here every morning the lady cleans

60%

The heater wouldn't work. The reception was always empty. My room was something like a corridor with beds, cold, noisy, with people going by always. I wouldn't stay there again...

Owner Comment (Hide)
I 'm sorry if she has not been as good at home. heating are centrally thanks



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