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Emeralds Place

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reviews
5.9
Rating 221 Total Reviews
  • Value For Money 5.2
  • Security 6.8
  • Location 8.6
  • Staff 4.8
  • Atmosphere 5.0
  • Cleanliness 6.6
  • Facilities 4.6
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5.9
Rating 221 Total Reviews
  • Value For Money 5.2
  • Security 6.8
  • Location 8.6
  • Staff 4.8
  • Atmosphere 5.0
  • Cleanliness 6.6
  • Facilities 4.6

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 5 reviews
15th Oct 2016
4.0

The staff here were barely ever there so I heard some stories where people couldn't even check in because they weren't there. They also have no computer system so store all information they have on anyone staying there on a piece of paper in a locked cupboard which I didn't like. The not being able to pay by card is also a pain. They have a washing machine but charge you 5euros to use it but then there's no where to dry your clothes, they had a printer but it didn't work.

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 4.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
View Property Reply

dear guest the staff of emeralds place, sent by email to all guests of the information for check-in, and how to get to our hotel, as well we wrote we are not a hotel with reception always open, but if you let us know your time of arrival you will always find a person ready for your check-in. and I am sorry that is not appreciated by you because the place is very clean in the heart of Venice for us cleanliness is the most important thing in the holiday greetings

10th Oct 2016
7.1

Venice is expensive, but this place provides a good value so you can have a home base while you explore the city. It's a little tricky to find at first, but I think everything is tricky to find in Venice. I used the Rialto as my guide--as long as I could find it, I knew I could make it back to my room. The facilities themselves were okay. Comfy bed, nice shower--you don't need much more. Breakfast would have been a nice addition, but there's a supermarket not far from the hostel. No kitchen :(

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 4.0Staff
    • 8.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Australia, Male, 25-30
  • Novice Nomad
  • 8 reviews
10th Oct 2016
4.3

This hostel was fairly dreary. The only time reception was around was to check people in - and you needed to respond to an email to ensure someone will be there at the right time else you will be stuck outside. The staff were alright, but a little condescending. The place was also quite small, with a tiny common area you wouldn't meet people here and the facilities were quite lacking, especially for the cost of the place.

    • 2.0Value For Money
    • 8.0Security
    • 8.0Location
    • 2.0Facilities
    • 4.0Staff
    • 2.0Atmosphere
    • 4.0Cleanliness
View Property Reply

dear guest the staff of emeralds place, sent by email to all guests of the information for check-in, and how to get to our hotel, as well we wrote we are not a hotel with reception always open, but if you let us know your time of arrival you will always find a person ready for your check-in. and I am sorry that is not appreciated by you because the place is very clean in the heart of Venice for us cleanliness is the most important thing in the holiday greetings

  • cherylmcmurray7629
  • England, Female, 41+
  • Novice Nomad
  • 2 reviews
23rd Sep 2016
9.7

A little hard to find. On getting off atv boat at Ca' D'Ora turn right towards Rialto bridge. At first bridge by gondalos follow path (along canal) to left past restaurant. Its the last house facing you. state credit cards accepted as all hostels Ive stayed there - only take cash. Wonderful owner and cant fault the place other than not having a kitchen/crockery to make food as Venice very expensive and though local to coop couldnt use much! Has microwave and fridge though.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • India, Female, 25-30
  • Novice Nomad
  • 2 reviews
10th Sep 2016
6.9

There was no air conditioner. The room was really warm and no lock for the room. Lockers were available though.

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
8th Sep 2016
3.7

The security was bad-On the inside it is a dark and kind of scary looking walkway that leads to multiple different homes/businesses including this hostel. You had to trust your other hostel travelers to lock the door after they came in. (Never happened). You could hear any movement or sound anyone made at all hours of the night. There was no real staff- if you had questions or wanted advice about city-nope. The wifi did not work! The hostel was very poorly maintained but the bathrooms were nice.

    • 2.0Value For Money
    • 4.0Security
    • 8.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 4.0Cleanliness
View Property Reply

DEAR GUEST ROOMS ARE AND SHARED is NORMAL THAT THERE ARE OTHER GUESTS, THE WI FII WORKS WELL AND ALSO WE ARE NOT A HOTEL WITH A RECEPTION ALWAYS OPEN IF YOU HAD THE NEEDS OF INFORMATIONS you COULD ASK THE CHECK-IN TO THE STAFF OR THE MORNING

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