Empire Hostel

Special Event Booking - Important Terms And Conditions

VERY IMPORTANT! SINGLE Day booking Fees apply to all bookings of only 1 night per person. If you book just for 1 night ADDITIONAL charge of $3 is payable PER PERSON on top of your total internet bill. If you have 2 bookings(you have 2 booking ref numbers) of 1 night for 2 persons, weather continuous or not, you pay extra $12 in this case. So please book all nights in 1 booking please. Remaining payment must be paid in full upon arrival and in CASH ONLY - in Singapore Dollars, $US, EURO, $Australia, $NZ, British Pounds, Ringgit Malaysia ONLY at prevailing board Hostel Rates. We do not accept any other currencies. Coins or Small notes less than $20 is also not accepted. PLEASE REMEMBER TO EXCHANGE MONEY at the airport!! NOTE: We DO NOT accept payment by Credit Card. No refunds if you decide not to stay upon your arrival or No show. Hostel reserves the rights to charge room rates according to the booking in the event of no show or if you decided not to stay, unless cancellation is made at least 1 week prior to arrival. Multiple bookings of the same Bed Type may not be in the same room. If you must have same room beds to be guaranteed, please write to us early for arrangements, a fee of S$10 applies. At certain times you may be required to swap rooms due to beds availability. In the event private beds/4bed dorms/original configurations are not available due to unforeseen circumstances, we sincerely apologize and will reserve the rights offer you shared beds at a discount. If you would not accept our downgrade offer we will refund you the deposit paid and assist you to find alternative accomodation via phone or allow you to use free internet access for you to find accomodation of your choice. YOU MUST SEND us email if you wish to checkin during odd hours 12AM-7AM Check in. 24 hours check-in available subject to advanced email notice. Please send email of your arrival time at least 2 days before you come. Otherwise No checkins after Midnight. There is a Late Check in Service fee of $5 per person for arrivals on 1 April 2008 onwards if you check in between 12AM-7AM. Additional 10% service charge on total bill applies for all arrivals from 1st April 08 onwards.. The amount due shown on your internet bill DOES NOT include service charge that will be payable when you arrive. You are required to Pay a refundable Deposit when you arrive. Normal checkin time 2PM. Checkout Time 11AM. Additional charges applies if you check in early subject to availability. IMPORTANT: Your bed will be held up to 11PM ONLY. If you are arriving late and require us to GUARANTEE your bed after 11PM you must make payment in full of remaing amount. AT LEAST 7 days before your arrival. IMPORTANT FOR GROUP BOOKINGS!! : Group Bookings for 6 or more people must call us with a credit card guarantee or your booking will not be guaranteed. If you arrive early you may leave your bags with us and come back later to checkin. THIS HOSTEL IS ONLY OPEN TO FOREIGNERS NON SINGAPOREANS TO STAY. ONLY FOREIGN PASSPORT HOLDERS MAY STAY AND CHECKIN. ANY SINGAPOREAN or PR MAY NOT STAY AND NO REFUNDS OF DEPOSIT WILL BE GIVEN. Cancellation policy 7 days before arrival.