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Encore Express Hotel/Hostel Reviews

1353 Bush Street, San Francisco CA, San Francisco, California, USA

Reviews & Ratings Explained

78%Overall Rating

From 64 ratings
  • 76%Character
  • 83%Security
  • 83%Location
  • 75%Staff
  • 70%Atmosphere
  • 78%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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57%

Decent location within walking distance to union square and china town. There was a damp smell in our room and the blanket on the bed was soiled. 2 shared bathrooms per floor so sometimes there was a wait for ammenities. Overall a very cheap place to stay for a couple of nights.

  • Novice Nomad
  • 13 May 2013
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


93%

i enjoyed the comfort and cleanliness of the hotel.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Ecuador
  • Male, 18-24
  • (1 review)


83%

This hostel is more of a hotel. Stayed in a double, we even had our own sink and TV. Laudry facilities were good, they don't sell washing powder, though. Also the window wouldn't stay open in our room, so we had to put something in to keep it from sliding shut all the time. WiFi was great. Would definitely recommend this place, very good value for money.

  • Avid Traveller
  • 07 May 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (11 reviews)


80%

Fairly cheap place in downtown SF, facilities were good for the price. Great privacy in room and private bathroom for a hostel.

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Singapore
  • Couple, 18-24
  • (2 reviews)


70%

its located near city center, but the streets around arent very safe many blocked sites in internet

  • Avid Traveller
  • 04 May 2013
  • romanbielik
  • Czech Republic
  • Male, 25-30
  • (12 reviews)


70%

The hostel should be described as a hotel with shared rooms. There are no common rooms and very few opportunities to socialize with other fellow travelers. The room was clean and equipped with a kitchen and had a nice bathroom. The location is not on Nob Hill, at most on the edge of Nob Hill, but really on Tenderloin, which is a favorite area for homeless and alcoholic people during the night. Stayed only one night at the hostel and would not stay again due to the neighborhood.

  • Globetrotter
  • 03 May 2013
  • Anonymous
  • Italy
  • Couple, 25-30
  • (23 reviews)


93%

They should call this the "Good Karma" hostel. The vibes were outstanding and for the price, it's the best short-term lodging I've ever experienced.

  • Novice Nomad
  • 29 Apr 2013
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


60%

A bit old. But washroom is clean. Would be better if the water can be refilled promptly. No coffee making, pantry etc.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Hong Kong
  • Couple, 25-30
  • (1 review)


67%

Website needs update; lockers are provided; not locks, towels are provided; not charged, shuttle service you can pay for to use in morning of your departure. The staff was very cold, they kept to themselves and interacted very little with the guests or at all, however they were very responsive when we needed something. They have guests who live there; yuck. When I arrived I had someone who was living there and took over the space of room. No common room for guests, and a dirty microwave.

  • Novice Nomad
  • 16 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


80%

Good value for money. The place is clean and everybody is very nice and helpful. The location is central and walking distance from good coffee shops, food places, parks, Chinatown and Japantown, as well as Fillmore St which is great for shops and food!

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Excellent location. The building is nice and the rooms are really good for the price. One inconvenient: bathrooms are shared and sometimes you have to persist before finding an available one. I recommend this place.

  • Novice Nomad
  • 13 Apr 2013
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


73%

I loved the bed! Staff was helpful. Be aware that they accept NO CASH, ONLY CREDIT CARD. That was not clear to me from the description at all, and I saw other guests having trouble at the check in because of that. Good place to go if you want to keep to yourself (more hotel than hostel; no common room).

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • Switzerland
  • , 25-30
  • (2 reviews)


73%

Its a good place to stay location wise, and when we arrived early they actually upgraded our room in order to check us in on time! Very friendly. Clean room, nothing bad to say about it! The only thing was there's no kitchen or common room, so for backpackers on a budget and a social project maybe beware of that.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Norway
  • Couple, 25-30
  • (2 reviews)


93%

Very friendly staff and very convenient location. I can leave my luggage in the hotel after check out for free!

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • China
  • Couple, 25-30
  • (1 review)


100%

Staff was welcoming and friendly. I did not appreciate how great of a facility this was until i stayed at a truley awful hostel the next night. Keep up the good work!

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • USA
  • Couple, 18-24
  • (2 reviews)


60%

At Check-in, staff was not really helpful to introduce the facilities of the hotel. Staff spoke bad English, maybe that's why they were not motivated to find solutions/answer questions during the stay, which would have been helpful to create a good atmpsphere for the guests. Later check-out possible without problems.

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


67%

Not so nice: smell of urine in the corridor, some homeless living in the entrance area

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • Germany
  • Female, 25-30
  • (7 reviews)


67%

The location is good as well as the price. Had a small private room with a steel beam near the bed limiting and endangering my movement. There was a very bad smell in corridors (either old decorations or bad detergents).

  • Novice Nomad
  • 17 Mar 2013
  • Anonymous
  • Israel
  • Couple, 31-40
  • (1 review)


93%

This is my new home away from home.

  • Novice Nomad
  • 12 Mar 2013
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


80%

Great value for the price and a very good location.

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • Finland
  • Male, 25-30
  • (2 reviews)


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