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Encore Express Hotel/Hostel Reviews

1353 Bush Street, San Francisco CA, San Francisco, USA

Reviews & Ratings Explained


612 Total Reviews
  • 74%Value For Money
  • 76%Security
  • 75%Location
  • 76%Staff
  • 64%Atmosphere
  • 78%Cleanliness
  • 67%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Our door wouldnt shut properly because of the gap that wasnt fix well on the floor, when we went to tell the reception they say they would come to fix it but never came. So we always had to leave the door 'open' when we where sleeping or out. Otherwise, really comfy double bed in dorm, kitchen in the dorm really clean, really enjoy my stay except for the high price.


I felt very insecure in this hostel. I was sleeping in a 6 bed- all female- dorm. The room could hardly be closed and the lockers were tiny. It is also very easy to enter in the "Hostel" for non-customers. Same for the "luggage room", there is no verification when we take back our luggage. All of that made me feel very insecure during my stay. I would recommend the hostel to improve their security first, by not-so-expensive means. (For example use tags for the luggage room, put bigger lockers)

  • 17th May 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


I just booked because of your reviews. I travel around the world and this one is one of the worstest hostel I've seen. Negative: - dangerous bed if you have to sleep on the top. - too many beds for a small room. max. 4 beds! Not more! - ONLY 2 toilets on one floor for - I have to guest - 50 person? - BAD locations. Too many junkies on the street. The rest negative things you can take from the other reviews. And the price is too high. NEVER AGAIN

  • 13th May 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


A place to sleep at most. No common room, no kitchen. Tiny rooms though they had fridges in them. Reception not 24/7 better not get locked out!


This place is nice, not too far away from public transport or local shops great location. Staff were great very helpful room was great as well a small bar fridge and sink were in the room. Only down side is there is no common area for you to meet and mingle with other guests and every now and again you can hear the music from down stairs but that wasn't much of a problem for me when I stayed


This hostel was a good value for the money. Warning to the wise- Band practice ends at 11 PM! Otherwise, the rooms and bathrooms were clean and the staff were very helpful.


but then advance for a two day job only lasted a day. Would not refund me my money. Rest is all true. Very hot no air conditioning.only two showers flash restrooms

  • 29th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


Staff was very friendly and helpful. Clean rooms and decent location

  • 27th Apr 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


Sure, it's old, but this is a great hostel for the money, in a decent location.

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