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Encore Express Hotel/Hostel Reviews

1353 Bush Street, San Francisco CA, San Francisco, USA

Reviews & Ratings Explained


677 Total Reviews
  • 83%Value For Money
  • 82%Security
  • 81%Location
  • 83%Staff
  • 75%Atmosphere
  • 85%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Overall very clean. I love how there's a sink in the room along with clean towels and blankets.


The staff was okay, they didn't talk very much or were real talkative, but they were okay.


the hostel was nice in a good location. good value for money. The hostel had thin walls and the windows all face the same direction so it's easy to hear what's going on in other rooms.

  • 16th Oct 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Couple, 18-24
  • (1 review)


Great place for the value. However it does not have the hostel feel as there is no common area to meet other people easily. Rooms are cramped, but at least the staff cleans it everyday.


I was in a 4-bed dorm. This was like a regular hotel room, so small (there were bunks) but quite secure. Also locked storage for luggage. The lower floor is devoted to music practice rooms, complete with drum sets and sound systems (free for guests if you want a place to practice!). The location is great -- walking distance to downtown, Chinatown, Van Ness, cable cars etc. There is no lobby or common area, and bags have to be carried up stairs, but staff are very willing to help.


Two months after my stay, they have accepted a payment made by a complete stranger who has produced copies of my passport and credit card without checking the credentials. DO NOT TRUST THEM!!!

  • 6th Oct 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 41+
  • (1 review)


I loved the hostel! The bathroom was clean in the evening when I was taking a shower, but some people are quite messy so it could be dirty in the morning. Otherwise, great!

  • 2nd Oct 2014
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Female, 18-24
  • (1 review)

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