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Encore Express Hotel/Hostel Reviews

1353 Bush Street, San Francisco CA, San Francisco, USA

Reviews & Ratings Explained

76%

Rating
814 Total Reviews
  • 72%Value For Money
  • 80%Security
  • 75%Location
  • 81%Staff
  • 69%Atmosphere
  • 82%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Great stay overall! Very friendly manager, older but clean facility, kinda noisy from the practice rooms that share the building. (People from outside can just follow you in and you can't tell if they are there for the hostel, the music rooms, or neither. It never posed a threat to my partner and I, but if I was a lady traveling alone and had people hanging outside at all hours for the music space, it may have caused more anxiety.) I'd stay here again, however. Great value.


89%

The room was very comfortable; maybe adding a reading lamp or two would be good. (Harder to read in lower bunk, less light....) Fridge and sink in rooms are really helpful! Good amount of closet and drawer space.


80%

Situated on the edge of the Tenderloin neighborhood, coming and going is a bit unpleasant, but not dangerous. I saw numerous women walking. The Encore Express itself shows a few signs of wear, but is very clean, and the staff cheerful and helpful. No kitchen (there is a small fridge in the room, and one shared microwave). The small shared baths are distributed around the floor. The basement (two stories down) houses musical rehearsal rooms, and music filters up through, but stops at 11pm.


74%

Good showers/bathrooms. Room was pretty clean. Found out that smoking isn't allowed...

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


94%

Room was clean. Manager was nice. Only problem was my room booked and paid here was not available when I arrived at the hostel due to hostel's system problem. Was moved to another type of room and charged for that room without any discount or refund.

  • 19th Feb 2015
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


100%

Great stay overall! There were two showers on the second floor where my room was. During the more busy hours of 9am onwards it can be difficult to get your turn with the shower, so I would recommend getting up early if possible to have the bathroom all to yourself. The card given to me by the hotel stopped working on two occasions, so I got it reflashed by the staff.


91%

Really nice to have a fridge in the room; would be great if possible to add a small kitchen facility!


100%

Only hostel I've seen that is continuously cleaning to make it feel more like a hotel the hostel!!! Great service and people. Def coming back when in SF! Loved my stay Oscar

  • 1st Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


89%

The hostel is on a good location. building and rooms are old but kept sufficiently clean. manager is very helpful.


100%

Honestly this place is the best Hostel experience I've ever had. It's really close to all the major locations in San Francisco and the staff keeps it really well maintained. Free use of computers to find your way around SF, need I say more?


100%

You have to stay here. It's Victorian living makes you feel like you're home.


40%

I think that your hostel's bedclothes is so dirty.

  • 31st Dec 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)


91%

Realy a good simple place not too expansive.

  • 21st Dec 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)


100%

I really enjoyed my stay at the encore Hotel/hostel. It is very clean and it seems as if the staff takes great care of the entire Hotel. Additionally, the locationis great! I would definitely stay there again!


100%

Excellent


80%

Very, very centric hotel, and very clean. Stay away if you want to socialise (there's no kitchen or social spaces here, tho you have fridge in your room). What got me is that is very quiet despite being in the city centre. I will recommend 100%!!

  • 9th Nov 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 25-30
  • (1 review)


100%

Plans changed, and cancelled stay without any issues, so good customer service.

  • 28th Oct 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)


86%

Overall very clean. I love how there's a sink in the room along with clean towels and blankets.


83%

The staff was okay, they didn't talk very much or were real talkative, but they were okay.


91%

the hostel was nice in a good location. good value for money. The hostel had thin walls and the windows all face the same direction so it's easy to hear what's going on in other rooms.


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