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Encounters Hostel and Guest House Reviews

#89, Street 108, Phnom Penh, Cambodia

Reviews & Ratings Explained

86%

Rating
270 Total Reviews
  • 89%Value For Money
  • 91%Security
  • 93%Location
  • 96%Staff
  • 71%Atmosphere
  • 82%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

The hostel is well located. I slept in a 6 bed dorm (bed bunks) with private bathromm and air con. The beds were very comfy and in general all was very clean. It is true that other rooms have the mattress on the floor but look great anyway. In general, i think that is a good hostel if u r looking for a good/modest quality-price. The puppy they have is sooo cute and is usually outside. I recommend this hostel.


71%

Didn't like how you couldn't close the doors to the rooms let alone lock them. It felt very unsafe. Also the hostel owner was a bit **, they also have a new puppy which bit my friend so probably not the best place to have an untrained dog

Owner Comment (Hide)
All our dorms have lockable doors and guests are given a key each for their dorm. Not sure why you say you couldn't lock the door, and you didn't mention having trouble with the door during your stay. The puppy is 3 months old and of course a little playful, as puppies are. He is on a leash most of the time but some guests play with him and he can get a bit over excited (puppy being a puppy). But we are keeping an eye on him.

80%

Don't let yourselves be fooled, you don't have unlimited free laundry here anymore. But apart from this the hostel is a good place to stay and the staff is very helpful, nice and talkative. We enjoyed our stay here.


86%

Lovely place to stay. Robert was very nice and gave us lots of good advice. The hostel is well situated near the market and the tuk tuk drivers were great too! They offered free pick up at the bus stop and had a restaurant with affordable prices (western food). They also provided lockers and a very chill atmosphere.


100%

Had a very enjoyable stay here. Manager Robert runs the hostel with firm hands and is a great story teller ands has lots of information of the city. Room with 4 beds has no windows. Showers with cold water only. Breakfast ok.




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