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Essex Inn Hotel Reviews

60-66 The Broadway, London, England

Reviews & Ratings Explained

51%

Rating
8 Total Reviews
  • 60%Value For Money
  • 55%Security
  • 30%Location
  • 60%Staff
  • 50%Atmosphere
  • 50%Cleanliness
  • 50%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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20%

Tried to cancel my booking over 48 hours in advance but no one was any help. I called the hotel and they said they couldn't do it, i had to go online. Well there was no cancel button online- it told me to contact the hotel. So i contacted customer service and they did not get back to me until less than 24 hours before my stay. I was charged for the hotel even though I did not stay and had tried very hard to cancel more than 48 hours in advance.

  • 28th Nov 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)




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