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European Guesthouse Reviews

#0566, Group 2, Banteay Chas Village, Slorkram Commune, Siem Reap, Cambodia

Reviews & Ratings Explained


122 Total Reviews
  • 81%Value For Money
  • 77%Security
  • 74%Location
  • 82%Staff
  • 79%Atmosphere
  • 74%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great location, super helpfull staff!

  • 2nd Aug 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


Good clean rooms and pool. Good location 10 mins from pub street. Food terrible and took around 2 hours to arrive and they missed a whole meal. Laundry service (despite being advertised as 24 hour turnaround) took over 48 hours and was delivered back to me still wet when I requested it at check out. Other than that the staff are nice and good english. Wifi is terrible and doesn't reach the rooms, only at bar. Atmosphere quiet (great for some but avoid if looking for lively or party atmosphere)

  • 25th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Mixed Group, 18-24
  • (1 review)


Beds were dirty, good atmosphere, helped us with bus rides and a tour to Angkor Wat. Food is great, quite expensive though and can take ages


Had a good time. The dorm was not very clean and the sunk didnt work very good. Otherwise nice propterty, a bit far from the center and high price for what you get.


Rooms were clean but the pool was murkey and filthy, you couldn't see the floor of the shallow pool. Doom rooms are a bit cramped but the private rooms are pretty nice. The staff are very helpful and the hotel pets are very nice and friendly!


I was only here for a night and stayed in two other hostels during my time in Siem Reap. The pool is really nice but the rooms are a little dingy and have uncomfortable mattresses. Its also a bit far from the center of town (20 minute walk) but on the other hand, is a bit cheaper than some of the hostels right near pub street. If you're looking for a pool I would choose it over Mad Monkey which is 4 dollars more expensive a night. Still has a good social vibe and lots of young travelers.


Me and my girlfriend had a wonderful stay here. Staff were very friendly and accommodating, especially the manager who organised our tuk-tuk and bus tickets and gave great advice. Room was spacious and A/C and fan worked great. Drinks and Food were delicious, especially pork spring rolls, and much better price than in siem reap old market. Pool was great and loved the lazy cat! Thanks!

  • 4th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)


good hostel :) amazing staff


Awesome place to stay, good food, comfy dorms and perfect pool! Toilets weren't 100% the whole time though.


We really enjoyed our stay. The room was spacious, the bed was comfortable and the bathroom was clean! Lovely friendly staff, tasty food and a nice quiet location only a short Tuk Tuk journey from the main town centre! Really enjoyed having the dog and cat around- would defiantly recommend this to all my friends! :)


this hostel is perfect very good. great food, great drinks, great rooms!! They have a pool and a great comon area where u can meet great people. one of the highlights for me was the staff. Sukret the manager, great guy, and the 3 reception girls are so much fun. they are the happiest people ever. great stay. I recomend this place!!


You get what you pay for, certainly $4 worth of hostel. The bed was nice. The pool was green when i arrived, eventually they drained it and fresh water was added. The staff are nice but there was only one person with adequate english to work at reception. Often you had to for the other person to go get him. The staff were more than happy to help you book tours and onward travel though. The wifi is good but doesn't reach the dorms so the bar isn't very sociable which isnt ideal for solo traveler


Stay was very enjoyable. No real complaints about this place. Everything was fine.


The swimming pool close early.


Lovely hostel, with a good atmosphere to meet other people. Clean and comfy with gorgeous swimming pool. Would definitely stay here again! Staff were so lovely! Wifi can be a bit dodgy!


Good place, private rooms are fresh and comfortable, plus the pool is a blessing! They are very helpful arranging your circuit tours.


I had a great stay in European guesthouse The staff is very friendly and ready to help at any time.Thanks a lot for the great experience


Hostel was nice but there were no lockers in the rooms and also the rooms weren't locked. Swimming pool was nice and clean and the staff were helpful, about a 20 min walk to pub street but only $1 in a tuk tuk.

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