- USA, Female, 25-30
- Novice Nomad
- 1 review
Poor management and bad customer service. My booking for 6 nights was changed to 2 nights when I arrived. They informed me that they couldn't accommodate me for the rest of the nights. This left me with no accommodation on extremely short notice for the rest of my time in Playa del Carmen, during one of the busiest times of the year in town. Also, my deposit was never honored and I was made to pay the full price. Save yourself the fiasco I experienced and don't stay here.
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