X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Explora Hostels Reviews

Calle 12c # 3 -19, Bogota, Colombia

Reviews & Ratings Explained

81%Overall Rating

From 26 ratings
  • 75%Character
  • 81%Security
  • 85%Location
  • 82%Staff
  • 79%Atmosphere
  • 82%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


73%

The facilities were great, the place was clean all the time, bathrooms were also clean. Nice breakfast. The location wasn't great, it's close to restaurants and bars, however the area didn't look safe. Inside the hostel everything was perfect.


80%

This hostel was very clean and the rooms were very nice; great value. I would mention that it was somewhat quiet. They did help us arrange a tour to Andres Carne de Res which was awesome. I would stay again because of the good facilities, but would hope they improve the "hostel vibe". Hostels are made to be social melting pots. I did feel this hostel has some work to do there.


53%

Don’t make your reservation for this hostel, they don’t recognize HostelWorld! We took like two hours to explain them that we yet paid the 10% deposit, i showed the confirmation of mi reservation but they didn't agree. The owner Laura Aponte we had on the phone and who insulted us answered we had the option or to leave the hostel (a sunday at 10 PM), or if not she will take the 10% of deposit on the receptionist's salary. I travel since two years and that's the first i see that. It's a shame!

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • France
  • Couple, 25-30
  • (5 reviews)


93%

Ryan (the barkeeper) is the best person on earth!

  • Novice Nomad
  • 04 Mar 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


83%

Great staff. Especially Luisa at the front desk!

  • Novice Nomad
  • 18 Feb 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (2 reviews)


83%

Very good value for money. The only minus is the noise from the common area.

  • Novice Nomad
  • 08 Feb 2013
  • Anonymous
  • Slovenia
  • Male, 31-40
  • (6 reviews)


70%

They wanted to charge me the 10 % I had already paid to Hostelworld. I had to argue with the manager over the phone for about 15min. telling her that she is at fault charging us the whole amount. Additionally, we had booked a twin room (shared bathroom) for 55'000 Pesos, but they didn't have this room, so she wanted to give us a room for 60'000 with private bathroom and charge us the whole 60'000 Pesos. For me this incident that was very unpleasant and unnecessary!

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Switzerland
  • Female, 25-30
  • (3 reviews)

Owner Comment (Show)
Hi!!! Thank you for your comments! We have followed up on your comments; we apologies for the inconveniences that you had. Sometimes this happens when the hostel is overbooked and we try to solve these problems in the best way possible; although in this case it seems it wasn't possible. In regards with the 10% we are looking into this matter to see what happened. Our policy is to charge as booked, which is corroborated with the email that was sent by the booking engine to out guests. We will look into this and take any action necessary! Happy Travels!

100%

Great hostel if you don't mind being kept up a little at night by the noise of everyone having a great time. Lack of soundproofing was my only complaint.

  • Novice Nomad
  • 28 Dec 2012
  • Anonymous
  • Australia
  • All Female Group, 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for your comments! We are looking into this matter and trying to fix this problem! We hope that you enjoyed your stay with us! Happy travels!

53%

Didn't get deposit back once paid for the room in full. The owner/manager told us the deposit was for Hostelworld commission. When i told her that i have never had this issue with other hostels i stayed in SA; she made up poor excuse saying that it's how hostels were run in Europe! Moreover we're charged for breakfast although it said on Hostelworld website breakfast was included. Again she blamed on Hostelworld outdated info. Not sure who's right but this contributed to our unpleasant stays.

  • Novice Nomad
  • 04 Dec 2012
  • Anonymous
  • Australia
  • Female, 31-40
  • (6 reviews)

Owner Comment (Show)
Hi!! Thank you for your comments! Our procedure for people who book through booking engines is to charge the value that is confirmed through the email that the booking engine sends. We will look into this and follow up on what happened in your case and take any corrective action necessary to resolve this inconvenience. We are reviewing the information in our hostel world site to verify your comment about breakfast. We thank you for your comments and we will look forward to improve ourselves with your feedback.

83%

Would stay there again is good clean place with hot showers and friendly staff, the breakfast is not included but is good for a very reasonable price.

  • Novice Nomad
  • 03 Dec 2012
  • Anonymous
  • Canada
  • Male, 25-30
  • (6 reviews)


80%

The hostel is good, but the room had mold and was very moist. The proximity of the bar is not allowed to sleep early commitment who had since had "parties" every day until dawn. The towel was very small.

  • Novice Nomad
  • 02 Dec 2012
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)




View all Bogota Hostels

Please give us your feedback