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FRESH @ The White Ferry, Victoria Reviews

1a Sutherland Street, Victoria, London, England

Reviews & Ratings Explained

79%Overall Rating

From 292 ratings
  • 79%Character
  • 76%Security
  • 87%Location
  • 84%Staff
  • 78%Atmosphere
  • 73%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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50%

You need to punch in a 6-digit code to get up into the hostel area of the building, and then another 6-digit code to get into your room. Really annoying. Wifi only works in the lobby/bar area. Only 2 outlets in a 15-bed room, and only one of those outlets worked. Other than the bar in the building itself, really no bars/restaurants within a short walking distance of the hostel.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (5 reviews)


100%

Central location (5 min. by walk from Victroria coach station). VERY clean. Free Wi-Fi (good signal). But on Reception impossible to rent an adaptor (UK to European charge). You can purchase only!

  • Globetrotter
  • 17 Apr 2013
  • Anonymous
  • Ukraine
  • Male, 31-40
  • (31 reviews)


83%

Great location, very clean. Good accommodation for a cheap price. Wifi was a bit sketchy, but overall, it was a great place to stay.

  • Novice Nomad
  • 17 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (2 reviews)


63%

Found it to be a very well located hostel however, the morning after the first night a guy on the bunk below me complained of being bitten by what he thought were fleas. After my second night, i had a few bites on me as well! Take a Padlock for the mini (Valuable) lockers. Main bags are stored in the basement on shelves however, there is a key coded lock on this door!! Cant mock the price though!!

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • England
  • Male, 25-30
  • (2 reviews)


87%

The hostel is well located ( walking distance to buckingham palace, big ben...), the staff is available and it's clean. It's a good value for money.

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • France
  • Female, 25-30
  • (2 reviews)


100%

It was splendid


87%

Very good stay, 15 people rooms can be a trouble but the staff was excellent and the atmosphere good

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • Italy
  • Couple, 18-24
  • (1 review)


60%

So if you are going to stay more than 2 nights, DON`T. Rooms are clean but not the washrooms, we stayed in the 9 people room and it was veryyy cramped do not want to imagine the 16 people. However we chose this for its location. Most things were relatively close. Staff is nice

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (2 reviews)


90%

Nice hostel near Victoria Station, they have a bar next door, with different events and parties each week night. Wifi was quite poor in the bedrooms, and there is only three showers. Really nice staff willing to help you

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • Spain
  • Male, 18-24
  • (2 reviews)


73%

Damps in the room Only 2 sockets in a room for 12 guests The showers didn't work and they tried tp gic them at the rush hour. The room is beside the toilet and we heard every time they flush the wc.

  • Novice Nomad
  • 09 Apr 2013
  • Anonymous
  • Spain
  • Couple, 25-30
  • (2 reviews)


100%

Had a one night stay in a clean and friendly hostel only five minutes walk from Victoria station. I will be calling FRESH @ The White Ferry whenever I am in London from now on. An all round and resounding 10/10.

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


77%

Having stayed at the White Ferry before I thought I knew what to expect, however the removal of the kitchen/lounge area was a great disappointing. The atmosphere was still good however and the staff as friendly as always and as a result I would probably visit again.

  • Novice Nomad
  • 07 Apr 2013
  • Anonymous
  • Norway
  • Male, 18-24
  • (1 review)


83%

I had a really great stay. The location was incredible, and there really wasn't much to complain about in regards to the hostel itself. I do wish there could have been more showers/bathroom space available for the amount of people, but other than that I can't complain. I have already booked to come back at the end of May, so that's an indication that I liked it.

  • Novice Nomad
  • 05 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (4 reviews)


67%

Could have done with more powerpoints in the dorms. The few available were in odd or inconvenient places, both in the dorms and around the hostel.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (8 reviews)


73%

Location is amazing, and staff is very very friendly. The shower room didn't have anywhere to hang your stuff, showering was an ordeal. Hot water from the sink was exceedingly hot, couldn't use it and it was very cold outside. Also, one day we ran out of toilet paper on one of the dispensers and it wasn't replaced until 2 days after. Despite the great location and helpful staff, I'd say this hostel is not a good option.


77%

It's a very good place however need to have a comum place to know people they have a bar, but I believe that they need a comum place whit a chargers points and a sofa. just this. I recommend this place.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (3 reviews)


100%

Good position and close to Victoria coach station, friendly staff and 9includes breakfast.

  • Globetrotter
  • 03 Apr 2013
  • Anonymous
  • England
  • Male, 41+
  • (62 reviews)


90%

Being a college student, the price was very reasonable. The staff were very friendly and helpful. The facilities were pretty clean and comfortable. The only problem was people coming in and out during the night. Our door creaked everytime it was opened or closed, so I didn't sleep very well, but that's just part of the hostel experience. The pizza and milkshakes were great after a long day of sightseeing. :) Overall this hostel was a great find and I would definitely recommend it to friends!

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


70%

I would have liked more sockets, since there were only about 5 in a room of 15 and, at least 2 of them did not work properly, however, there were also sockets in the pub.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


53%

There were no lockers in my room and not enough outlets for everyone. The outlets one can manage, but no lockers in the room was really a let down. Room 4, by the way.

  • Novice Nomad
  • 28 Mar 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


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