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FRESH @ The White Ferry, Victoria Reviews

1a Sutherland Street, Victoria, London, England

Reviews & Ratings Explained

78%

Rating
2430 Total Reviews
  • 80%Value For Money
  • 78%Security
  • 86%Location
  • 81%Staff
  • 76%Atmosphere
  • 74%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Au 2ème étage, un unique WC et une unique douche pour une chambre de 15, c'est un peu court!

  • 25th Feb 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 31-40
  • (1 review)


94%

Very good hostel, staff friendly and helpful, but the shower wasn't so good, sometimes it was too hot or too cold, except that one everything is excellent! clean bedrooms, cool pub, tasty pizzas, of course i will go back again! P.S.: Important detail: Portuguese staffs! I'm brazilian and It was amazing talking to them in my mother tongue, definitely i've felt at home!

  • 20th Feb 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Female, 18-24
  • (1 review)


60%

If you have any valuable you rather keep it at Victoria Coach Station left-luggage office. I stayed the hostel 3 times, and 2 times of it my stuff was stolen/destroyed. Otherwise very good location and nice staff. It is a pity, you abolished guest kitchen.


71%

Door to sleeping area and rooms all locked with codes, felt safe since there is a pub downstairs. No noise at all from pub! Room was a little small for 9 people and during the night very warm and humid. Breakfast was nice too. Although it was clean, there were very little showers for the amount of people that could stay and everything in the bathroom areas got wet after the showers had been used.

  • 18th Feb 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


77%

Lockers are in the basement, instead of in the room, which is inconvenient. But the fact is that it's a very well priced hostel for its location: perfect if you're in transit for one night as I was.


91%

El hostel todo perfecto, pero Internet andaba MUY mal, hasta en la zona común, se cortaba a cada rato, era muy inestable. No se podía usar correctamente. Lo demás ok.


91%

A very nice little place. Basic, but that's all it needs to be.

  • 12th Feb 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


91%

I had a very good stay at this property. I must mention Alex, at the reception, who was very helpful and cordial on his manner . I would like to recommend this place toy friends. Lokesh


91%

very friendly staff and very easy to find place!

  • 4th Feb 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


77%

Hard to understand reception staff had to ask him to repeat himself. Need something in the bathrooms to dry the floors wet floors all the time. Little lights are needed by the bunk to prevent turning the main light on when needing to leave earlier morning. Wifi. Did not work. Overall food was lovely and slept well.


80%

V-E-R-Y good


57%

If you are looking for a place to stay only 1 night this might be good because the price/location. But otherwise the place is a mess


94%

the top bed of the three was super unstable and very bouncy. One small move and the whole triplex was moving, very uncomfortable for all the sleepers. Tip for the hotel: Maybe you should start by filling the bottom beds first and then proceed to the top ones. The bread in the breakfast had mold on it but I personally didn't mind, with that price, you can just throw away the moldy part of the bread :) hurray for being a hippie There was no coffee, breakfast with no coffee, is no breakfast


89%

A nice hostel in a pretty good location with a helpful staff. Really enjoyed staying there.


83%

Location is very good, have bus stop C10 in front the hostel,nearby coach station,good simple breakfast .staff very helpful and friendly😜


80%

Good location close to Victoria station, very nice atmosphere, clean showers the only disadvantage are the beds: 3 layers of beds and NOT stable at all. I slept on the top bed and didn't feel safe climbing up. When the person below me would move just a little bit the bed would shake. too bad because I was very happy with all the rest.


83%

I really liked staying here. The staff were really nice and the bed was really comfortable. It was just fine for me for an overnight stay returning from the airport, but because there isn't any cooking facilities it might be difficult if you stay here longer. Breakfast was simple, but filled a gap!

  • 27th Jan 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


60%

We weren´t lucky because we have to stay here with group of french people, mostly girls, who behaved selfish and ignorant to everybody...For example they sat in the middle of the bathroom door and even if I said sorry to them while passing them, they didn´t notice it and seemed they didn´t want to notice other people who shared the hostel with them. They were loud the whole night and toilets after their crazy nights looked like a pig farm...


66%

没有热水、暖气不能用、床是三人的上中下铺,早餐尽简单之所能,这个价位在伦敦大约也就是这种程度的了。


34%

The worst was: 1. The hostel didn't have any living room or place to hang out, other than the pub. 2. And most important: The italian guy from the staff was VERY NICE, but the one that was from 18/1 at night to 19/1 at morning, was so rude. During breakfast time, he started cleaning up, and not allowing costumers to get anything else before 8.50 when it's supposed to end at 9. Also he started VACUUMING BETWEEN OUR FEET and cleaning our table while we were finishing our breakfast,


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